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DO NOT BUY FROM THIS DEALERSHIP. I purchased a new Land Cruiser from Doxon, the sales process was smooth, but the post-sales is horrific. I purchased some... additional products that had to be installed by their service department. I’ve now been calling for a month and have not received the products I purchased nor have been able to schedule a service. So far all I’ve been told is: “he’s on vacation”, “you didn’t buy a car here”, “there isn’t a weeo (whatever that is)” and my personal favorite “that’s not my job”. The only good thing I can say is that it's a great truck, I just wish I bought it somewhere else.
Came in for basic 10000 mile service. It’s been over 2 1/2 hours and I’m still waiting. Was told an hour ago it would only be 30-40 more minutes.
My appointment for car shopping was with Whitney at Doxon Toyota Auburn, WA. He did an excellent job! I left with a 2018 Toyota Corolla that I couldn't... be happier with. Thank you Whitney :)
As usual, my experience at Doxon Service Dept. was excellent. I usually work with Kevin, but this time I was assigned to Mohktar, who was pleasant and... did a good job.
Whitney Jenkins was a pleasure to work with. His courtesy, knowledge and professionalism stand out. He took the time to answer each question fully, and... did not have the stereotypical salesman attitude.
My salesman Ben Bouyahmed did exactly what I asked. I had all paperwork done while I was in the comfort of my own home and not having to sit and waste... my Saturday at a dealership getting nothing done.
Great service ! ! ! ! ! ! ! ! . . . . . . . . . . . . . . .
I have always had excellent service at Doxon Toyota. I bought my Toyota Highlander here a little over two years ago, and I have had all service done here.... They have always been super flexible about scheduling, and have done a great job.
The under carriage shroud was dragging as I came in for the fix. They took the car in and promptly fix it. Really impressive service.
Ben, Mike & Mike in Service and financial man were wonderful to work with. They made it so easy and really wanted me to be happy with what I was buying.... No pressure sales people. Love my RAV4.
Thank you Susan for sharing your experience and congratulations on your new Rav4!