Doxon Toyota of Auburn

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
249 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 2.0 out of 5
    May 23, 2020

    I was looking for a Lexus ES 350 and contacted Doxon. I've never heard of this place so I thought it would be a smaller personable experience. I was trading... in my Lexus IS250 which retail that $24000 trade in value $17000 according to Kelley Blue Book because it have low miles and it's in great condition. The young lady I thought I was working with by the name of Kerry said that She did know too much about Lexus so she had a guy named Liban to come talk to me. Keep in mind when I walked into the dealership I told the lady that I did not know that this was a large dealership and from my experience large dealerships treat to pretty crappy. She said we've been around since 1938 and we are a family owned business so I was going to give these guys a try. Back to Liban, The add to as if he really didn't care and that when I was explaining to him really didn't matter this was the deal he had for me take it or leave it. They offer me $11500 for my car which was unbelievable. Especially when the low value was $17000. I also the told him That their vehicle was over priced And he insisted that it was not and I told him I had proof and when I showed him other vehicles that were the exact same vehicle but cheaper he could not say anything. Mind you I have a one credit and my financing was already approved to what I wanted to buy. I just wanna say congratulations to Liban for successfully allowing me to leave with my $26000.00 All I was doing was trying to get the best deal for me and his rudeness and lack of interpersonal skills allowed that dealership to receive $0.00 dollars from me. Doxon is not a family business just the same ole same ole cookie cutter greedy dealership. I'm a radio announcer I'm going to make sure that my 12000 member of Facebook group do not ever go to this dealership

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    October 23, 2019

    DO NOT BUY FROM THIS DEALERSHIP. I purchased a new Land Cruiser from Doxon, the sales process was smooth, but the post-sales is horrific. I purchased some... additional products that had to be installed by their service department. I’ve now been calling for a month and have not received the products I purchased nor have been able to schedule a service. So far all I’ve been told is: “he’s on vacation”, “you didn’t buy a car here”, “there isn’t a weeo (whatever that is)” and my personal favorite “that’s not my job”. The only good thing I can say is that it's a great truck, I just wish I bought it somewhere else.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    April 20, 2019

    Came in for basic 10000 mile service. It’s been over 2 1/2 hours and I’m still waiting. Was told an hour ago it would only be 30-40 more minutes.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 2, 2018

    My appointment for car shopping was with Whitney at Doxon Toyota Auburn, WA. He did an excellent job! I left with a 2018 Toyota Corolla that I couldn't... be happier with. Thank you Whitney :)

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 1, 2018

    As usual, my experience at Doxon Service Dept. was excellent. I usually work with Kevin, but this time I was assigned to Mohktar, who was pleasant and... did a good job.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 30, 2018

    Whitney Jenkins was a pleasure to work with. His courtesy, knowledge and professionalism stand out. He took the time to answer each question fully, and... did not have the stereotypical salesman attitude.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 30, 2018

    My salesman Ben Bouyahmed did exactly what I asked. I had all paperwork done while I was in the comfort of my own home and not having to sit and waste... my Saturday at a dealership getting nothing done.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 29, 2018

    Great service ! ! ! ! ! ! ! ! . . . . . . . . . . . . . . .

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 28, 2018

    I have always had excellent service at Doxon Toyota. I bought my Toyota Highlander here a little over two years ago, and I have had all service done here.... They have always been super flexible about scheduling, and have done a great job.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 24, 2018

    The under carriage shroud was dragging as I came in for the fix. They took the car in and promptly fix it. Really impressive service.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
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