Doxon Toyota of Auburn

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
248 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    October 23, 2019

    DO NOT BUY FROM THIS DEALERSHIP. I purchased a new Land Cruiser from Doxon, the sales process was smooth, but the post-sales is horrific. I purchased some... additional products that had to be installed by their service department. I’ve now been calling for a month and have not received the products I purchased nor have been able to schedule a service. So far all I’ve been told is: “he’s on vacation”, “you didn’t buy a car here”, “there isn’t a weeo (whatever that is)” and my personal favorite “that’s not my job”. The only good thing I can say is that it's a great truck, I just wish I bought it somewhere else.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    April 20, 2019

    Came in for basic 10000 mile service. It’s been over 2 1/2 hours and I’m still waiting. Was told an hour ago it would only be 30-40 more minutes.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 2, 2018

    My appointment for car shopping was with Whitney at Doxon Toyota Auburn, WA. He did an excellent job! I left with a 2018 Toyota Corolla that I couldn't... be happier with. Thank you Whitney :)

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 1, 2018

    As usual, my experience at Doxon Service Dept. was excellent. I usually work with Kevin, but this time I was assigned to Mohktar, who was pleasant and... did a good job.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 30, 2018

    Whitney Jenkins was a pleasure to work with. His courtesy, knowledge and professionalism stand out. He took the time to answer each question fully, and... did not have the stereotypical salesman attitude.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 30, 2018

    My salesman Ben Bouyahmed did exactly what I asked. I had all paperwork done while I was in the comfort of my own home and not having to sit and waste... my Saturday at a dealership getting nothing done.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 29, 2018

    Great service ! ! ! ! ! ! ! ! . . . . . . . . . . . . . . .

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 28, 2018

    I have always had excellent service at Doxon Toyota. I bought my Toyota Highlander here a little over two years ago, and I have had all service done here.... They have always been super flexible about scheduling, and have done a great job.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 24, 2018

    The under carriage shroud was dragging as I came in for the fix. They took the car in and promptly fix it. Really impressive service.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 23, 2018

    Ben, Mike & Mike in Service and financial man were wonderful to work with. They made it so easy and really wanted me to be happy with what I was buying.... No pressure sales people. Love my RAV4.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Susan for sharing your experience and congratulations on your new Rav4!

View More Reviews