Hinshaw's Honda

Do not buy a used vehicle from Hinshaw's Honda without having it independently inspected first. In 2022, I bought a 2014 Ford Focus from them for $12,000 — a high price for an eight-year-old car. Within a short time it developed transmission problems. Over the time I owned it I spent roughly $3,000–$5,000 on repairs. I have now sold it for $1,800. I trusted the dealership because it was a dealership. That was my mistake. Do your own research on the specific year and model, and pay for an independent pre-purchase inspection. It costs far less than what I lost.

My husband and I have trusted Hinshaw’s Honda with purchasing cars, tune-ups, or any service that we needed. Since my husband passed on, Hinshaw’s Honda makes sure that my Honda is safe and regularly maintained. Recently, my Odyssey was checked due to recall. The Honda Odyssey was taken into the garage immediately upon arrival. Within the hour, I learned that the sensors were working fine. In addition, they fixed another small problem that I had with no charge. I appreciate their friendly demeanor and the great care Hindshaw’s takes with my Honda to keep me safe on the road.

My husband and I have been customers of Hinshaw Honda for close to 20 years. That,in itself should tell you something. I came in for service the other day. The young man at the desk was very polite and helpful. He gave me an approximate time my car would be ready and they were 10 minutes before that time. I have never had a bad experience with Honda’s service. One last thing, I waited there for my car. They allowed me to bring my small dog to wait with me as well. I will continue using Hinshaw Honda for my service. Oh,and we have bought several cars from this dealership as well.

My Acura purchase was a continued great experience! Charles is the best, highly effective, attentive & personable representative that I’ve made several purchases from. Charles also assisted & assured me with making my comfortable, non-pressured decision (VERY appreciated)!!. Overall team was great, including Monty & Ryan. Also your sales partners displays friendly support & the building presents a prestigious atmosphere. I will continue to refer others as a positive, trustworthy place to make a vehicle purchase. Continue your quality work—Thank you all!

Professional, friendly, excellent communication, and they got me in and out in record time! Coffee and cookies in their comfy waiting area!

Oil/filter and transmission fluid changes recommended. Transmission shifts great now. Received excellent customer service.

I got there before the showroom opened, yet Joseph welcomed me, found the car I wanted and got me into a test drive within 10 minutes.

Good service. Easy to make appointment and work well done. Friendly, neatly and warm welcoming

My family has purchased 5 cars from Hinshaw Honda. Specially with our sales representative Charles Fellows. We appreciate , the consideration of hearing us with our current needs. And using his knowledge to facilitate that into the right car purchases. Both Charles and Monte the manager were available for questions concerning various trim levels,car features etc. It just comes down to trust and knowing , I am going to get a quality car at the end of the day.

**Review for Hinsaw Honda** I have always had very good experiences with both sales and service at Hinsaw Honda for my car and my family’s needs. However, my recent visit was disappointing. I went in for a routine oil change and signed a paper for $180, but ended up paying $345. When I reviewed my bill at home, I noticed a brake fluid flush had been performed—something that is usually only required at 30,000 to 40,000 miles. This was not clearly explained to me when I was paying, and the service advisor was not very helpful or friendly when I asked questions. This experience was not up to the standard I’ve come to expect from Hinsaw Honda. I learned it’s always important to carefully review your bill before leaving, no matter how busy or upset you may feel.