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Reviews

Average Ratings

4.6
127 lifetime reviews. Includes reviews of Audi Porsche Silver Spring from DealerRater.com
  • 2017 Porsche

    Scott was very nice and knowledgable sales associate that helped with process of purchasing my new SUV.

    Dealer Response

    Porsche Silver Spring is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may an...


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    Scott was very nice and knowledgable sales associate that helped with process of purchasing my new SUV.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Porsche Silver Spring is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new 2017 Porsche. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!


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  • Great employees.

    I was a walk in to the dealership just to look at a few cars I found online. Front desk receptionist was very helpful and got me to a salesperson ...

    Dealer Response

    Augustus - Thank you for your encouraging review of Porsche Silver Spring. We are particularly grateful for any positive feedback, but a response...


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    I was a walk in to the dealership just to look at a few cars I found online. Front desk receptionist was very helpful and got me to a salesperson quickly. Rob was the person to help me and made the tedious process a lot of fun. He was very informative and helped me find the type of car I really wanted. It was definitely one of the best experiences I've had at a dealership and would recommend anyone buying a car to go there!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Augustus - Thank you for your encouraging review of Porsche Silver Spring. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Porsche Silver Spring


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  • Buying a used car the right way

    Casey was great. After looking for months I got the 2013 Acura TL I wanted for a good price. Casey kept me updated on when the car would be avai...

    Dealer Response

    Thank you for your heartfelt response. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased...


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    Casey was great. After looking for months I got the 2013 Acura TL I wanted for a good price. Casey kept me updated on when the car would be available to test drive and when it would be ready to pick up. The buying process took less than an hour. Can't say enough about Casey and the dealership.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your heartfelt response. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Casey lead you to your new 2013, Acura TL. Please do not hesitate to call or pop back in to see us at Porsche Silver Spring. Thank you again and have a great day!


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  • 2017 S6 Audi Silver Spring - Excellent

    This is to amend my previous review. Xeni contacted me regarding LoJack installation and it was installed within a few day. Xeni was excellent i...

    Dealer Response

    Thank you John for taking the time to share your experience with us! Porsche Silver Spring strive to maintain a high standard of customer satisfac...


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    This is to amend my previous review. Xeni contacted me regarding LoJack installation and it was installed within a few day. Xeni was excellent in following-up with me every step of the way. I would and will buy my next Audi or Porsche from Xeni at Audi Porsche of Silver Spring. Xeni - thank you for all of your excellent assistance.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you John for taking the time to share your experience with us! Porsche Silver Spring strive to maintain a high standard of customer satisfaction and we love hearing when we have succeeded. Please feel free to contact us should you have any questions or concerns regarding your visit. Thank you again and have a great day!


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  • 2017 S6 Salesman Xeni - Excellent. Finance - Not

    I purchase an S6 from Xeni. He's excellent. I purchased and paid for LoJack also. However, after almost a week, the Finance person nor anyone...

    Dealer Response

    John, Thanks for taking the time to provide feedback on your experience. We are happy that the LoJack was installed in your Audi and hope that we ...


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    I purchase an S6 from Xeni. He's excellent. I purchased and paid for LoJack also. However, after almost a week, the Finance person nor anyone else from Audi Silver Spring has contacted me back regarding installation of LoJack. I emailed Brian Keys and cc'd Xeni, but still no response. I don't know what happened or what's going on. I'd really appreciate it if someone from Audi Silver Spring could call me back for installation of LoJack that I paid for. If not, please cancel/refund my LoJack payment and my maintenance plan. I'll have my S6 serviced at another dealership. Thank you.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    John, Thanks for taking the time to provide feedback on your experience. We are happy that the LoJack was installed in your Audi and hope that we have resolved all of your concerns. If you have any additional concerns, please contact our General Manager, Jim Gordon at 301-847-2200 or JGordon@mileone.com.


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  • Excellent Service

    Excellent! Samuel was my salesman and he was friendly, patient, and upfront about the car. He texted me ahead of time, and included a picture of a...

    Dealer Response

    Thank you for your earnest response Erin. We appreciate your feedback and will be sure to share your encouraging thoughts with Samuel and the team...


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    Excellent! Samuel was my salesman and he was friendly, patient, and upfront about the car. He texted me ahead of time, and included a picture of a scratch on the back of the used car. The process was smooth, easy, and honest. Run around with the interest rate, as per usual, but overall an easy experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your earnest response Erin. We appreciate your feedback and will be sure to share your encouraging thoughts with Samuel and the team! If you should have any further questions or want a little more insight on your vehicle, please don?t hesitate contact us! We would love to work with you again soon.


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  • A great car buying experience!!!
    February 7, 2017

    We were looking for a rare car, a Porsche Cayenne with a manual transmission. We found it at Porsche Silver Spring. It was a fantastic experie...

    Porsche Silver Spring

    Porsche Silver Spring is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may an...


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    We were looking for a rare car, a Porsche Cayenne with a manual transmission. We found it at Porsche Silver Spring. It was a fantastic experience. Jay Cleiman was a true professional, and an expert on the Brand. We found a great car that was certified, and the dealereship did an amazing job. The car was in fantastic condition and we are very satisfied!! We traveled a fair distance to see the vehicle and we were not disappointed!! A great car at a fair price!! I give Jay and the dealership my highest recommendation

    Does recommend this dealer
    Porsche Silver Spring

    Porsche Silver Spring is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new Cayenne. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!


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  • A great sales experience!!

    We had been looking for a rare vehicle, a Porsche Cayenne with a Manual transmission. We found it at Porsche of Silver Spring!!!! Jay Cleiman wa...

    Dealer Response

    Good morning John. Porsche Silver Spring is delighted to hear that your car buying experience was a memorable one! We are also pleased that Jay wa...


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    We had been looking for a rare vehicle, a Porsche Cayenne with a Manual transmission. We found it at Porsche of Silver Spring!!!! Jay Cleiman was a true professional! The car was certified and sold for a fair price! We traveled a fair distance and were not disappointed! I give Jay and the dealership my highest recommendation

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Good morning John. Porsche Silver Spring is delighted to hear that your car buying experience was a memorable one! We are also pleased that Jay was able to assist you with your new Porsche Cayenne purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again John for the highly praised review.


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  • Getting to know Audi

    Buying my first Audi--the SQ5--through Audi Silver Spring was stressless and easy, and I left impressed me in their approach to customer service. ...


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    Buying my first Audi--the SQ5--through Audi Silver Spring was stressless and easy, and I left impressed me in their approach to customer service. As Gabriel Espinal consulted with me on the sale he was sensitive to my concerns as a first-time Audi purchaser, professional in introducing the brand and the dealer, and helpful in discovering the car's various systems. So keen to demonstrate the features of the SQ5, he gave me all the time I needed. Then more: He even came in on his day off to complete the sale when I had the appointments mixed-up. I got there and asked for Gabriel; the receptionist said it was his day off; then he was right there beside me. The sales process was courteous and the price reasonable as I could tell Gabriel and the staff were working to see me satisfied.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Best Car Buying Experience Ever

    Very professional and respectful staff! One of the best car buying experiences I've ever had. Thomas and Rob were great and I got a great deal on...

    Dealer Response

    Good afternoon Jana Lee. In response to your review, I want to take the time to thank you for praising Porsche Silver Spring. We are particularl...


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    Very professional and respectful staff! One of the best car buying experiences I've ever had. Thomas and Rob were great and I got a great deal on my A4. Would definitely come back!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Good afternoon Jana Lee. In response to your review, I want to take the time to thank you for praising Porsche Silver Spring. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. We encourage you to ?Like? us on Facebook so you may catch any upcoming in-store specials, should they fit any future needs. Thank you again Jana and be sure to stop by soon!


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