Bowen Scarff Ford

Thank you Ali Gurgen! I started my search at Sound Ford of Renton and unfortunately had a very poor experience. From the beginning, the interaction felt disrespectful and unprofessional. I came in with a vehicle that had already been appraised at over $40,000, yet they immediately offered me around $30,000 for my trade-in without and reasonable explanation. It felt like they were intentionally undervaluing my vehicle and dismissing its actual market value. What made the experience worse was the attitude from Michael (Manager). The conversation came across as condescending, and instead of working with me to find a fair deal, it felt more like pressure tactics and misleading statements about both my vehicle and the Ford Lightning's depreciation. Rather than making me feel like a valued customer, the experience made me feel disrespected and frustrated. After leaving, I went to Bowen Ford and had a completely different experience. Ali Gurgen treated me professionally, respected the value of my trade-in, and offered over $43,000 right off the bat, without games or unnecessary pressure. The difference in customer service between the two dealerships was night and day. I hope this feedback help improve how future customers are treated, because my experience at Sound Ford of Renton was extremely disappointed.

Ali was a great guy to work with. He made it such an easy process and wasn’t a pushy salesmen just trying to make a buck. Help us genuinely. Would recommend 10/10

My family has been going to this dealership since 2020 we first got our cars from Daniel amazing guy but he’s on the fleet side now. Daniel introduce us to Jason ! Jason is an amazing and salesman he’s NOT there to play games or run your pockets dry like other dealerships. I gave him a specific number on my budget and he nailed it. Then on the financial side can’t say how much I appreciate Rob that guy is beyond amazing he deserves a promotion ford ! He truly treats you like family and looks out for and takes care of you!! Please go see them you won’t be disappointed

I purchased a Maverick. Brandon was my salesman and he went so far as picking me up at my house when I needed a ride to the dealership. This is the 6th car I have purchased from Bowen Scarf over the years and I have never had any problems.

Chris Kelly was great to work with. This was the easiest SUV purchase we've experienced.

Bought an SUV from Chris. This was a no pressure- easy interaction. We appreciate his honesty and providing us a great purchase experience.

Worked with Chris. He made this a positive experience. We set up an appointment with him for a test drive. The buying experience as quick and easy. Thanks again Chris.

After researching new cars we found Bowen Scarff to be highly rated and competitive in pricing.Worked with Chris Kelly and he was very responsive to internet inquiries. He was able to meet our price offer and was friendly, professional,and helpful. He had the cost breakdown ready when we arrived. No hassles!!

Went to several dealerships before deciding to go with Jason. I enjoyed his unpressured and honest approach.

If you’re looking for a seamless, no-nonsense truck-buying experience, go see Jason Granstrand. He is incredibly knowledgeable, remarkably patient, and—most importantly—completely transparent throughout the entire process. Jason made sure we got exactly what we needed without any of the typical high-pressure sales tactics, turning what is usually a stressful chore into a total breeze. We couldn't be happier with our new truck or the service he provided!