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Rairdon is a big outfit. But not service oriented
I had a 9:30 am appointment to get my CarPlay looked at at noon it was still sitting. Not sure if that’s standard procedure. But I’ll never go back. What a waste of time
The worst dealership service ever!!!
This was the absolute worst service I have ever received in all my years dealing with car makers including Infiniti. David Libby the manager was not only rude but he made sure I left very unsatisfied because he did not care about the dealerships reputation. I bought my vehicle from this dealership and will never purchase another vehicle from them again. In fact they may have changed my view on purchasing from Chrysler all together. I do not recommend my friends and family to shop here and anyone else for that matter. No customer should be treated this way.
Awesome experience here at Rairdons!
This is a great place to shop for a new ram truck. Best buying experience I’vE had. Karl Henry Did an outstanding job on getting me through the trade-in and buying process.
Received great service and Chelsea was amazing!!!
Received great service for my car repair and Chelsea was simply amazing!!! She literally provided a VIP experience to me. I would look for her if you need to drop your car for services.
Very professional service. I have been using this location for many years and always satisfied with their services. All staffs are friendly, waiting time is reasonable.
I bought my Jeep here 4 years ago and stopped by for an oil change this past week. My husband and I decided to kill some time while waiting and check out trucks. When we saw the new Dodge Rams, we were beyond impressed. We could not resist a test drive. Jordan our salesman was beyond amazing. No high pressure sales. He was right on top of getting the trucks we wanted to drive ready to go. He thoughtfully answered all of our questions and really helped us make a decision that was best for us. Not only did we decide to trade in our Jeep and buy a new Dodge Ram, the entire Rairdon. Team from Jordan to to sales manager to the finance manager worked tirelessly to get us the best rate on our financing. I can easily say they went above and beyond for us. The entire experience was positive and pleasant. I have never been able to say that about a vehicle purchase. I highly recommend this dealership to anyone looking for great and honest service. I will be a customer for life!
Top notch dealership for my Trackhawk
Best Jeep dealership by far on the eastside. Friendly and professional staff took care of multiple warranty issues on my Grand Cherokee Trackhawk. David Libby is truly awesome. Hassle free courtesy vehicle and overall great experience across all staff including parts department.
Rairdon in Kirkland, great service
Great quick service. Easy to understand the work they did. I’ve used them for a few years and service quality is quite consistent. Well done.
Oil Change was awesome
Front desk people are so kind and helpful. Wait time was nothing. Went on a Sunday when they told me it would be the least wait.
All staff were friendly and worked hard to provide accurate information. The took time to review vehicle options. They were open to negotiations, and purchase process was straight forward. They washed the car before giving it to us.