Rairdon's Chrysler Dodge Jeep RAM of Kirkland

Great service from start to finish. Highly recommend. Service department really cares about your vehicle

Great service. Expensive service. Eightinute video in YouTube to change a headlight. Charged for an entire hour.

If I could take stars away, that would not be sufficient to express the poor service at Rairdon in Kirkland. On two separate occasions, they have had our truck for three weeks and have yet to diagnose the issue. Get pictures, video, and the like because they try to wriggle out from warranty work. I would suggest going anywhere but here. If you don't believe me - go take a look at other reviews. BTW - Chrysler needs to look at its warranty policy - if you are going to make cheap engines, warranty them if you have a decades-old issue.

The service desk rep were rude as xxxx to in a condescending tone asking why did I not take the Jeep to where I bought it. It dies not matter in recalls. Then blamed the battery 🪫 for all the problems of the recalls they replaced there fore making 290$ On battery and the 225$ cost for the diagnostic fee. I hope not to ever step foot at Raidons in Kirkland Washington.

If we could take stars away, that would not reflect our dissatisfaction with the Service Dept. Customer service is not in their vocabulary. They are unqualified and incapable of rendering an opinion on the issue after two visits and having the truck for six weeks. They are very good at overcharging for their services. But if you expect warranty work - don't hold your breath. Oh, and management could care less about their customers - the rot starts at the top.

The service has been nothing short of being excellent. I strongly recommend going here if you are looking for a friendly staff that sincerely cares about your needs with your vehicle. Meaghan, the service manager for my vehicle, was sincere from the get go and was patient to understand, investigate and follow up with my situation. Kudos to the people that are running shop there!

Danm these people fabulous Good at explaining car, motor stuff to those who want to know But don't have a clue. I am sure that can be annoying at times but they do it with a smile at Radion university

I’m so happy to bought my car from this dealership. They have great auto service and excellent customer service.

Awesome Dealership! Friendly, Professional, Timely, Quality Vehicles, Reliable, Efficient, Extremely fond of Romar...I have purchased 2 cars with him as my salesperson! He always goes the extra mile.

Was told 90 min for an oil change but was less than one hour. Yay!