AutoNation Honda Renton

The only problem I had was that the TV was turned on to a Jerry Springer type show and I had my grandkids with me. I could not find anyone to change the... channel and we had to move out of the room.

Never received a call once the service was complete due to Comcast blocking the Service Center phone number because it comes from out of state. This information... came from your service rep, Shawn. If your rep knows you have this issue, then I’m guessing management also knows this call blocking issue exists. If that’s the case then why hasn’t management worked this issue? This is flat out crappy service. I wasted five hours of my day waiting for a call that never came. I had to call your service department to find out. Your service representatives should at least be verifying the contact number is not a Comcast number until you get the issue fixed.

I have purchased many new and used cars over the years and have never had a reason to purchase another vehicle from the same dealership. My purchasing... experience was great at Autonation Honda Renton and my sales associate, Nate Nguyen, was fantastic to work with. I did not feel pressured into buying any particular vehicle, but he wanted to make sure that I left with a vehicle that I was totally happy with. I would highly recommend purchasing your next vehicle at this dealership and to see Nate Nguyen to discuss which vehicle would best suit your needs.

Great car and buying process was more informative than high pressure

TL;DR I wouldn't recommend buying an autonation used car. They seem to not follow their own policies. I recently bought a Chrysler 300c from here,... and oh boy, I didn't know their "worry-free" didn't include the two malfunctioning knock sensors that they tried to make me pay for even though it was something that needed to be done before I bought the car. So, their manager Kurt and I worked out a deal and they paid for everything, after I hadbeen waiting for 4 hours at the dealership. Their mechanic Justine was really nice and supportive though. This star is for him. Now the other problem with my car is an electrical issue that I assume I'll have to take to a shop and pay out of pocket for as it makes the car's electricity turn off for a split second.

Purchased a vehicle from Autonation Renton via internet sales. The full payment was wired transferred on October 1. I was told the vehicle would arrive... the following week. I was told the truck would be shipped to an Autonation in my area where I would sign the paperwork and leave with my new vehicle. Days later I was told the paperwork would need to be signed before they could schedule the shipment of the vehicle. They had not prepared the paperwork to send to the local dealership. When the paperwork arrived at the local dealership almost a week later, the tax that was paid was not reflected on the bill of sale. To expedite the sale, they agreed overnight a refund for the tax and send the title. It took a few days to get the check, but the title didn’t show up. After numerous broken promises the truck showed up on October 15; over 2 weeks after the payment was sent. The truck was dirty with mud up the side from being driven, one key was not programmed and would not start the vehicle. The key fobs were not programmed either. The 2 rear tires are more than 5 years old which is a safety hazard. The title did not come with the truck and there was not a temporary permit to drive the vehicle. I called multiple times, but no answer or returned call so I used a different cell phone and the picked up on the first ring. I expressed my concerns, but they were unwilling to help. The GM from the local dealership was able to get the temporary driving permit, but Autonation Renton was dismissed by concerns with the keys and tires.

Great customer service, employees are very courteous and making sure that the customer knows what's going on with the car.

The Used Car that i bought is just exactly as specified online.

Excellent service as well as Mr. Bill Shipley who assisted me for my car service.

Brandon at the service division was professional, gracious and very helpful. My sincere thanks.