Pierre Ford Hours
Welcome to Pierre Ford your source for Fords in the Seattle area. How can we help you? Our goal is to make buying your next vehicle the kind of experience that earns your recommendation to family and friends. We invite you to use the Web tools here on our site or stop by our dealership. We?re located at 11525 Lake City Way NE,Seattle, WA. Pierre Ford 866-657-0775
Pierre Ford has founded its reputation on customer trust and satisfaction. We know that trust isn?t simply given, so we have dedicated ourselves to earn yours. Pierre Ford is committed to superior service in all departments, from sales to finance to service.
"Seattle's #1 Ford Dealership"
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If I can stop one person from getting ripped off by this horrible dealership, then I will be happy. My girlfriend recently purchased a 2009 F150 from Bill... Pierre Ford, and less than two months later the motor fails driving down the highway. Truck gets towed to the shop, and there’s a hole in the engine. Shop wants about $14,000 to replace the motor, which is more than what she purchased the truck for. Shop says that there’s a bad transmission leak too. I call the dealership several times to see if they are willing to help her. I get tossed around a bunch between managers with each of them saying, “It’s not my decision.” One evening I call and ask for a manager, get transferred and the manager picks up the phone and hangs up on me. I finally get ahold of the general manager, says he will call me the next day and I never hear from him again. This is a perfect example of why people don’t trust dealerships. Bill Pierre Ford makes the vehicles look good to hide mechanical flaws, then when your vehicle breaks down you’re left with a $12,000 paperweight. Avoid these guys at all costs.
Eric, we are so disappointed to learn of this situation you have described. Please give us a call at (206) 364-2200 if you?d like to discuss this matt...er further. Thank you again for your honest feedback and we look forward to hearing from you. Take care.
We bought a (new) car from this dealership, signed the papers and title, wired them the money for it, and 5 days later get a call that the car was sold... to someone else. We were originally promised the car in 3-4 days when we signed the papers. Instead of trying to make it right, this dealership does not call us to follow up when they promise they will, so we had to consistently seek the managers out ourselves. They were not interested in talking with us anymore and we had given them all our money- for a nonexistent car. I understand mistakes happen, but this dealership behaved incompetently and unprofessionally afterwards and have no intention of making it right. They couldn’t even be bothered to call us back. We had to seek them out. Makes me suspicious of what really happened. Untrustworthy.
Jol, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at (20...6) 364-2200 at your earliest convenience so we can work with you to make this right. We hope to hear from you.
*****************Friendly, courteous staff, fair pricing.****************
Michael, thank you for taking the time out of your day to tell us about your experience. Thank you so much for choosing Bill Pierre Ford Inc. as your ...first choice for service!
We were able to get a good price on the vehicle. Communication with the dealership was poor. I would email with the person i was working with and then... not hear anything from them at all after asking questions about the vehicles i was looking at
Good, took my car for service and repairs. I bought my car there.
We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
Fast and thorough service everytime! Comfortable waiting room and Paul in the service department has treated me well for years.
Greg has been my service adviser since I moved to Seattle from the motor city almost 10 years ago. Having lived in Michigan for 20 yrs, owning Ford cars... for the majority of my life, and having worked for Ford through a contracted company, I know what excellent Ford service is and Greg as always provided me with that. He has arranged a rental car when needed or figured out ways to still take care of my car while saving me money. I had someone else take care of me and my car one time when Greg was on vacation and it wasn’t the same. I don’t want another service advisor besides him.
Elisabeth, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to ass...ist you! Safe travels!
I recommend Bill Pierre service for your vehicle. They are fair, friendly and very knowledgeable.
Jim, our Staff works hard to go the extra-mile for our valued guests! At Bill Pierre Ford Inc., we value our customers and we look forward to seeing y...ou on your next visit. Take care!
It was a hassle to get the service appointment; the web form to schedule didn't seem to work. Although I got confirmation, on the day of the appt.... when I called the service center, they had no record. Need to fix the web form for scheduling appts. Once I called and had a person schedule the appt, it was great. Happy with the service and the turn-around time.
We worked with cole at the dealership and he was excellent. He Did a fantastic job Making sure our buying process was very comfortable, speedy and honest.... We look forward to working with him again.