Reviews
Wendy was the best!
Wendy was the best! Willing to explore different options, did not feel pressured to go with any vehicle or pricing options, open discussions and explanations of pricing and features. Could not be happier with my lease.
Wendy was the best!
Wendy was the best! Willing to explore different options, did not feel pressured to go with any vehicle or pricing options, open discussions and explanations of pricing and features. Could not be happier with my lease.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My experience at this dealership couldn’t have been
My experience at this dealership couldn’t have been better. My salesperson, Madeline, was amazing. She guided me through the process without rushing, listened to what I was interested in, answered my questions, and made this experience enjoyable and without pressure. She reached out the following day to ask about any questions I might have. My follow up visit with the Encore Delivery Specialist, Alex, was incredibly helpful regarding the technology in my new car. Both Madeline and Alex have made my experience at this dealership beyond 5 stars. This is my second Subaru Outback purchased at this dealership, and for 16 years I have always taken it to their service department for service. The staff in service have always been friendly and taken the time to explain what needed to be done.
My experience at this dealership couldn’t have been
My experience at this dealership couldn’t have been better. My salesperson, Madeline, was amazing. She guided me through the process without rushing, listened to what I was interested in, answered my questions, and made this experience enjoyable and without pressure. She reached out the following day to ask about any questions I might have. My follow up visit with the Encore Delivery Specialist, Alex, was incredibly helpful regarding the technology in my new car. Both Madeline and Alex have made my experience at this dealership beyond 5 stars. This is my second Subaru Outback purchased at this dealership, and for 16 years I have always taken it to their service department for service. The staff in service have always been friendly and taken the time to explain what needed to be done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
What a great experience we had at Carter.
What a great experience we had at Carter. I know people don’t think of car dealers as customer oriented but Jacob certainly kept our needs at the front. We were treated with care and respect. It was just a great experience spending a couple hours with Jacob.
What a great experience we had at Carter.
What a great experience we had at Carter. I know people don’t think of car dealers as customer oriented but Jacob certainly kept our needs at the front. We were treated with care and respect. It was just a great experience spending a couple hours with Jacob.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is my 4th Subaru from Carter and each experience has
This is my 4th Subaru from Carter and each experience has been wonderful and keeps me coming back!
This is my 4th Subaru from Carter and each experience has
This is my 4th Subaru from Carter and each experience has been wonderful and keeps me coming back!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our experience with Wendy was great.
Our experience with Wendy was great. It was our first car buying experience that we actually enjoyed.
Our experience with Wendy was great.
Our experience with Wendy was great. It was our first car buying experience that we actually enjoyed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly, no hard sell.
Friendly, no hard sell. Found model meeting all desired features even the color! Will continue enjoying the world class service we have enjoyed for the past decade. Special thanks to Arturo for his xtra consideration and help.
Friendly, no hard sell.
Friendly, no hard sell. Found model meeting all desired features even the color! Will continue enjoying the world class service we have enjoyed for the past decade. Special thanks to Arturo for his xtra consideration and help.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wendy was very professional and process was very
Wendy was very professional and process was very efficient , would recommend her and dealership to anyone
Wendy was very professional and process was very
Wendy was very professional and process was very efficient , would recommend her and dealership to anyone
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I intended to only test drive one of the cars I had been
I intended to only test drive one of the cars I had been researching for some weeks. Salesman quickly arranged to drive the model I was looking. All good. Talked about price, car options and available models. Then financing options all with no pressure. Salesman spent a half hour going through basic functions of the car and settings and called a week later to check on my experience with the car.
I intended to only test drive one of the cars I had been
I intended to only test drive one of the cars I had been researching for some weeks. Salesman quickly arranged to drive the model I was looking. All good. Talked about price, car options and available models. Then financing options all with no pressure. Salesman spent a half hour going through basic functions of the car and settings and called a week later to check on my experience with the car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
John Sylvester was great.
John Sylvester was great. Made the process easy and painless. Very straightforward, direct, and helpful. I highly recommend him.
John Sylvester was great.
John Sylvester was great. Made the process easy and painless. Very straightforward, direct, and helpful. I highly recommend him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I was going to consider checking out competitive vehicles
I was going to consider checking out competitive vehicles but asked myself why? I’d had two other Crosstreks with not one ounce of trouble. An excellent sales contact, terrific service crew, and I loved my ‘19, and ‘23, Those facts deserve my loyalty. I love my ‘25!!!
I was going to consider checking out competitive vehicles
I was going to consider checking out competitive vehicles but asked myself why? I’d had two other Crosstreks with not one ounce of trouble. An excellent sales contact, terrific service crew, and I loved my ‘19, and ‘23, Those facts deserve my loyalty. I love my ‘25!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car