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Carter Subaru in Shoreline

(345 reviews)
Visit Carter Subaru in Shoreline
Sales hours: 10:00am to 6:00pm
Service hours:
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Sales Service
Monday 10:00am–7:00pm 7:00am–6:00pm
Tuesday 10:00am–7:00pm 7:00am–6:00pm
Wednesday 10:00am–7:00pm 7:00am–6:00pm
Thursday 10:00am–7:00pm 7:00am–6:00pm
Friday 10:00am–7:00pm 7:00am–6:00pm
Saturday 10:00am–7:00pm 7:00am–6:00pm
Sunday 10:00am–6:00pm Closed
2025 consumer dealer award
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2025 consumer dealer award

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New (866) 694-7577 (866) 694-7577
Used (888) 260-4813 (888) 260-4813
Service (888) 565-2143 (888) 565-2143

Inventory

See all 274 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since February 2024.
The Carter family has built one of the Puget Sounds' premier dealerships based on two words: "Hassle-Free". Hassle-Free is an attitude of value. We know there's a lot to love about a Subaru but at Carter we also know that price is a major factor in your purchasing decision. That's why each and every car we sell is honestly priced to begin with. That's Hassle-Free buying and clients like that about Carter Subaru.
Thank you for visiting our virtual dealership We look forward to serving you!
Hassle-Free - A Carter Tradition Since 1960 - We're On the Road to Carbon Neutral

Service center

Phone number (888) 565-2143

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–6:00pm
Sunday
Closed

Meet our employees

Reviews

(345 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Carter Subaru in Shoreline from DealerRater.

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Wendy was the best!

Wendy was the best! Willing to explore different options, did not feel pressured to go with any vehicle or pricing options, open discussions and explanations of pricing and features. Could not be happier with my lease.

Wendy was the best!

Wendy was the best! Willing to explore different options, did not feel pressured to go with any vehicle or pricing options, open discussions and explanations of pricing and features. Could not be happier with my lease.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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My experience at this dealership couldn’t have been

My experience at this dealership couldn’t have been better. My salesperson, Madeline, was amazing. She guided me through the process without rushing, listened to what I was interested in, answered my questions, and made this experience enjoyable and without pressure. She reached out the following day to ask about any questions I might have. My follow up visit with the Encore Delivery Specialist, Alex, was incredibly helpful regarding the technology in my new car. Both Madeline and Alex have made my experience at this dealership beyond 5 stars. This is my second Subaru Outback purchased at this dealership, and for 16 years I have always taken it to their service department for service. The staff in service have always been friendly and taken the time to explain what needed to be done.

My experience at this dealership couldn’t have been

My experience at this dealership couldn’t have been better. My salesperson, Madeline, was amazing. She guided me through the process without rushing, listened to what I was interested in, answered my questions, and made this experience enjoyable and without pressure. She reached out the following day to ask about any questions I might have. My follow up visit with the Encore Delivery Specialist, Alex, was incredibly helpful regarding the technology in my new car. Both Madeline and Alex have made my experience at this dealership beyond 5 stars. This is my second Subaru Outback purchased at this dealership, and for 16 years I have always taken it to their service department for service. The staff in service have always been friendly and taken the time to explain what needed to be done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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What a great experience we had at Carter.

What a great experience we had at Carter. I know people don’t think of car dealers as customer oriented but Jacob certainly kept our needs at the front. We were treated with care and respect. It was just a great experience spending a couple hours with Jacob.

What a great experience we had at Carter.

What a great experience we had at Carter. I know people don’t think of car dealers as customer oriented but Jacob certainly kept our needs at the front. We were treated with care and respect. It was just a great experience spending a couple hours with Jacob.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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This is my 4th Subaru from Carter and each experience has

This is my 4th Subaru from Carter and each experience has been wonderful and keeps me coming back!

This is my 4th Subaru from Carter and each experience has

This is my 4th Subaru from Carter and each experience has been wonderful and keeps me coming back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Our experience with Wendy was great.

Our experience with Wendy was great. It was our first car buying experience that we actually enjoyed.

Our experience with Wendy was great.

Our experience with Wendy was great. It was our first car buying experience that we actually enjoyed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Friendly, no hard sell.

Friendly, no hard sell. Found model meeting all desired features even the color! Will continue enjoying the world class service we have enjoyed for the past decade. Special thanks to Arturo for his xtra consideration and help.

Friendly, no hard sell.

Friendly, no hard sell. Found model meeting all desired features even the color! Will continue enjoying the world class service we have enjoyed for the past decade. Special thanks to Arturo for his xtra consideration and help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Wendy was very professional and process was very

Wendy was very professional and process was very efficient , would recommend her and dealership to anyone

Wendy was very professional and process was very

Wendy was very professional and process was very efficient , would recommend her and dealership to anyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I intended to only test drive one of the cars I had been

I intended to only test drive one of the cars I had been researching for some weeks. Salesman quickly arranged to drive the model I was looking. All good. Talked about price, car options and available models. Then financing options all with no pressure. Salesman spent a half hour going through basic functions of the car and settings and called a week later to check on my experience with the car.

I intended to only test drive one of the cars I had been

I intended to only test drive one of the cars I had been researching for some weeks. Salesman quickly arranged to drive the model I was looking. All good. Talked about price, car options and available models. Then financing options all with no pressure. Salesman spent a half hour going through basic functions of the car and settings and called a week later to check on my experience with the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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John Sylvester was great.

John Sylvester was great. Made the process easy and painless. Very straightforward, direct, and helpful. I highly recommend him.

John Sylvester was great.

John Sylvester was great. Made the process easy and painless. Very straightforward, direct, and helpful. I highly recommend him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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I was going to consider checking out competitive vehicles

I was going to consider checking out competitive vehicles but asked myself why? I’d had two other Crosstreks with not one ounce of trouble. An excellent sales contact, terrific service crew, and I loved my ‘19, and ‘23, Those facts deserve my loyalty. I love my ‘25!!!

I was going to consider checking out competitive vehicles

I was going to consider checking out competitive vehicles but asked myself why? I’d had two other Crosstreks with not one ounce of trouble. An excellent sales contact, terrific service crew, and I loved my ‘19, and ‘23, Those facts deserve my loyalty. I love my ‘25!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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