Foothills Toyota

Get with the times. 3% credit card charge on all purchases. Can't believe a business of this size wants to ding a customer with this fee. Eat the cost. The optics are terrible when you do this, particularly when Toyota dealerships of better repute are not doing this.

The management team of this establishment needs to get with the times. COVID markups are over, Bait and switch went out in the 80's. You are posting incorrect pricing information on your site, and making your sales team make excuses why its wrong. The price on a 2025 LC was full retail, and no second price. My conversation quickly changed when I informed him I wanted to buy the car now at their posted price. He claimed that the price wasn't accurate. I asked his what should it be? My associate on the phone today kept using the term, "I'm trying to be as transparent as I can" When I asked what do I get for my $2797.00 Dealer installed accessories, he answered " The boss gets $2000.00 for markup, and you get a flashing 3rd brake light" I refuse to do business with a dealer who starts the relationship on the defensive. I am going to follow another 1 star reviewer and head to Bellingham Toyota.

We bought a RAV4 Hybrid about 3 months ago and we absolutely love it and what it does for us. One of those things is help us drive by fueling stations because we DON'T need gas! We chose Foothills because they are small town even though we live near Monroe. The people there are VERY friendly and go out of their way to EARN your business. Even though they are over an hour away, I will go back to them for my scheduled service work because I LIKE those guys! And our salesperson, Tyler! SHE ROCKS! I would highly recommend asking for her there at Foothills Toyota when you are ready to buy your next Toyota. One more thing to think about making it well worth the trip there... The sales tax is SIGNIFICANTLY less than anywhere in the Seattle area! When we are ready for another new vehicle, again, we will go to Foothills and Tyler will take care of us! 😊😊 Thank you Tyler and Foothills Toyota! Mike

My wife and I had visited 3 other Toyota Dealerships in our search to buy a new 2024 Toyota RAV4 HLE Hybrid before feeling confident that we had found the sales representative we could work with for a stressless, honest experience, Foothills Kristopher Warner. Kris was not only extremely courteous, but also especially knowledgeable and helpful in explaining the functions of the options that best suited our desires/needs. It was a pleasure working with Kris on our way to ownership of a great new car. ***** our rating for Kris. Ken and Evelina

I worked with Stacy and had an excellent experience. She was efficient, friendly and knowledgeable about the car I bought. I was very happy and would recommend Foothills Toyota to anyone looking for a car. Thank you, Stacey!

I came in with my daughter to purchase a Corolla Cross through Costco. Their quoted price was very good. However once it came time to valuate her trade in, they came back with an incredibly low offer that was 1/3 of the book value in rough condition. Their excuse was that they would have to auction it. We ended up buying a Corolla Cross the same day in Bellingham where they valued her trade in at almost TRIPLE the offer from Foothills. This is the second Toyota we purchased from Bellingham and looks like we will continue buying from them in the future.

They recommended a $6000 replacement of the hybrid battery on a 2008 Prius. The car drove fine and when I asked why they felt a replacement was necessary, they could only come up with a code and no detailed data. I checked out the battery with the Dr. Prius app, and no problem was detected. They should have been able to justify such an expensive repair, but they couldn't.

They recommended a $6000 replacement of the hybrid battery on a 2008 Prius. The car drove fine and when I asked why they felt a replacement was necessary, they could only come up with a code and no detailed data. I checked out the battery with the Dr. Prius app, and no problem was detected. They should have been able to justify such an expensive repair, but they couldn't.

Be careful with these guys, get a second opinion on your service quote. I dropped off my Rav4 with an electrical issue and experienced a week of complete run around, lies and deception. At first they told me all of the problems with the vehicle were due to a collision resulting in a broken ground wire or a connection being damaged in the collision. This set me up for a long drawn out investigation of the situation and would cost thousands. At first I believed them, coming from a ligit Toyota store they must be right, Right? Wrong, I stopped the work so I could take the car to get a second opinion. There was no collision history. Turns out they were lying about it to get me to authorize a long drawn out investigation of the problem. Because I already paid them $200 to diagnose the problem that they didn’t fix, I brought the car back to them and explained again that there was no collision. There was still an issue and must be something else. I requested that they look again. I waited 4 days before Jon called me back to inform me that the car is done. He also let me know that the bill was $525 more than the $200 I had already paid up front. He explained to me all of the hours it took to find the problem. I'm not new to this, I had already pulled the trouble codes from the car before I brought it to them. The first step in trouble shooting this type of code is to check the fuzes. I had already caught them in the lie about the collision. So when they tried to over exaggerate the situation again so they could over charge me, I knew they were trying to rip me off. It turns out the mechanic was billing me for 3 hours of labor before doing the initial first step of diagnosis. Foothills Toyota was obviously milking the bill to make more money off of me. Bottom line, my car only needed a new fuse that should have taken no more than half an hour to do. That new fuse took me two trips to the dealership, much agony and an attempt to charge me $725 for a fuze.

We were looking for a truck for our son and we started at Burlington Foot Hills. The selection of new and used Toyota trucks is what we noticed first. We arrived there the first day late in the evening as they were about to close. That didn’t matter to them or their staff who were willing to stay late so we could test drive a vehicle. Everyone has a life outside of work so we decided to visit the next rather than have anyone stay late. The next day we were welcomed in with no pressure sales and amazing customer service. We test drove a few trucks and had a lot to think about. We visited lots from bellevue to Bellingham in search of the perfect truck. The fact they certified their used vehicles to the highest standards is what brought us back. They were very accommodating very polite with absolutely no pressure. Brandon, Chris Chiaba and Brett Lange were amazing to deal with. After we made the deal we went in the back to finish the deal. This is the part we all dread due to the time it takes. Thier process was they most streamlined zero pressures process we have ever experienced. At the end of the day we had a 10/10 experience and will definitely be returning customers. Great team and amazing team work.