Port Orchard Ford

They had great customer service. ! Getting shuttle service was very important as it was hard to figure out on my own how to make it to, and from. They were communicative throughout. Easy to work with.

Chris Stroble is your next salesman. He’s kind, knowledgeable and definitely knows his stuff. He’s always happy to help so next time you go in to buy a car ask for Chris. I know I will!

Everyone is so nice. The salesman Ty was great, knowledgeable, friendly, listened to our needs and wants. Arina in service is awesome. Thank you to the Titus team. Erin in F&I was so helpful. Made paperwork fun and easy to understand. Thank you again.

I visited Bruce Ford on December 31, 2025 to look at a used vehicle. While the staff initially appeared friendly, the interaction deteriorated quickly once pricing was discussed, and I ultimately walked away from the deal. As soon as I attempted to negotiate the vehicle price, the salesperson shut the conversation down entirely. There was no counteroffer, no discussion of market comparisons, and no attempt to engage in a reasonable negotiation. Instead, I was cut off and told—quite bluntly—to buy a vehicle elsewhere. I provided a legitimate comparable for the same make and model listed at $33,988 from Driveway and explained that I preferred to buy locally to avoid shipping fees. Rather than addressing that comparison, the salesperson responded in a scolding tone and questioned why I had come in at all. The exchange felt dismissive and unnecessarily confrontational. I was then told the dealership had already taken a $1,200 loss on the vehicle. This was confusing, as the listed price had been reduced only modestly ($500), and this alleged loss had never been mentioned in prior discussions. Regardless, it was presented as a reason to end negotiations rather than as part of a transparent pricing conversation. Negotiation is a normal and expected part of the used car buying process. What disappointed me most was not the inability to reach my target price, but the unwillingness to even have a professional discussion about it. Once negotiation was introduced, the tone shifted and the experience ended on a sour note. Buyers looking for flexibility or a collaborative sales process should be aware of this before visiting.

The two guys who came out were completely professional and showed that they cared about my truck, and the services they were performing. I look forward to, and hope they come out again next time.

Great place to find a great vehicle. They take good care of you before buying and after.

Marshall Bevins was so kind and helpful. Thanks so so much for the new beetle!!!

We recently purchased a newer car from Bruce Titus / Port Orchard Ford and met some great ppl. Ty , our salesman was very helpful without being pushy. I felt that we were listened to & presented with several vehicles to compare. Everyone we talked with was knowledgeable & patient with all my questions.

Never any problems and no pressure on purchasing a vehicle. Have great service for ten plus years.

Great help, painless, friendly nice people. Blah blah blah blah blah blah blah blah blah