Port Orchard Ford

The service department was really nice. This review has a 15 word minimum so there.

BEWARE! Make sure all your concerns, discussions, etc are on "INCOMING RECORDED CALLS" they are never available on incoming calls AFTER they set up the appointment for service... and you pay in advance; they call you a liar, they have no ethics, no integrity. Josh made an error (performed work I said NO to) and his manager Rick said I had no proof because... "it was an outgoing call (not recorded) so I couldn't prove it"...there's much more - over $6000.00 to this dealership on my classic old Ford and I'm already $2000.00 in to repairing/replacing faulty parts that I probably didn't need but trusted their recommendations. so much more, can't get my time or money back but just PLEASE GO ELSEWHERE FOR SERVICE!! In good conscience I have to put this out there..Shane, General Manager, NO RESPONSE TO MY EMAILS OR VOICEMAIL.. Ford Customer Service escalated my complaint to guess who? The service manager Rick that called me a liar on multiple occassions.

Ty Vandergriff was instrumental in helping me purchase my car. The service department has been awesome. All have been very helpful and informing me of services needed.

Very good experience. Good take care to the customer. Very nice people. I will recommend my friends to go there.

Extremely helpful and friendly. Went out of their way to make you comfortable about purchasing a vehicle.

Mason Cochran (sales) was friendly and easy to work with. I appreciated his attention to details and answering questions even some that I asked more than once, just to be sure I understood. Thank you, Mason.

Great to deal with would recommend the dealership to others. Mason Cochran, sales associate was exceptional to deal with.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;

These guys were absolutely fantastic to deal with from beginning to end. I would highly recommend working with them!

Bruce Titus Ford is dependable and does quality work. Buy your next vehicle there! You'll be glad you did.

Dealing with Gerardo, Patrick (sales) and Val (finance) was a breeze! The truck had a warning light come on so Ariane and the service team got me in and out as quickly as they could.