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Port Orchard Ford

(470 reviews)
Visit Port Orchard Ford
Sales hours: 10:00am to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2022 state dealer award
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2022 state dealer award
2022 consumer dealer award

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New (360) 329-5347 (360) 329-5347
Used (360) 329-5352 (360) 329-5352
Service (360) 329-4862 (360) 329-4862

Inventory

See all 158 vehicles from this dealership.

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About our dealership

This seller has been on Cars.com since February 2012.
Welcome to Port Orchard Ford, proudly part of the Bruce Titus Automotive Group, one of the largest and most respected dealer groups in the South Puget Sound. As one of seven esteemed dealerships, we specialize in offering a wide selection of new and pre-owned Ford vehicles, celebrated for their durability, performance, and innovation. Our team, deeply rooted in the Port Orchard way of life, is here to guide you with warmth and expertise through every step of your car-buying journey. We are committed to providing a seamless buying experience, from expert advice to after-sales support.
QUICK, TRANSPARENT. LESS COMPLICATED!

Service center

Phone number (360) 329-4862

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(470 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Port Orchard Ford from DealerRater.

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Purchased a new Maverick and had a very positive

Purchased a new Maverick and had a very positive experience. Sales agent Ty was personable, straight forward, and quite competent and knowledgeable. Staff from the top down was courteous and there was a clear ethos of respect and appreciation for the buyer.

Purchased a new Maverick and had a very positive

Purchased a new Maverick and had a very positive experience. Sales agent Ty was personable, straight forward, and quite competent and knowledgeable. Staff from the top down was courteous and there was a clear ethos of respect and appreciation for the buyer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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I got my car there and have always had it serviced there.

I got my car there and have always had it serviced there. Bruce Titus dose a great job and I will always go back.

I got my car there and have always had it serviced there.

I got my car there and have always had it serviced there. Bruce Titus dose a great job and I will always go back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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I scheduled an appointment to get my truck looked at for

I scheduled an appointment to get my truck looked at for a possible loose belt, two days later they said that they could not duplicate the problem. My vehicle sat there for two days and they absolutely did nothing to fix the issue. When I got my vehicle back, I started it up and the belts began to squeak. This is the worst service that I’ve received in the last 10 years. I will never take my vehicle back to this Ford dealership ever again..

I scheduled an appointment to get my truck looked at for

I scheduled an appointment to get my truck looked at for a possible loose belt, two days later they said that they could not duplicate the problem. My vehicle sat there for two days and they absolutely did nothing to fix the issue. When I got my vehicle back, I started it up and the belts began to squeak. This is the worst service that I’ve received in the last 10 years. I will never take my vehicle back to this Ford dealership ever again..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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I had my Full Service Oil Change today with Port Orchard

I had my Full Service Oil Change today with Port Orchard Ford. This dealership and it's employees has always done right by me and my Ford Fusion. I have been a long time customer and will continue in the future. Brenda Dunn was a blessing today with providing customer service. Brenda was the only one working the service desk and she was moving! Brenda took care of all the customers with a smile and gracious attitude. She kept communication open and provided input on progress of my vehicle. Thank you, Port Orchard Ford and Thank you, Miss Brenda for taking me back to when the customer is made to feel number one.

I had my Full Service Oil Change today with Port Orchard

I had my Full Service Oil Change today with Port Orchard Ford. This dealership and it's employees has always done right by me and my Ford Fusion. I have been a long time customer and will continue in the future. Brenda Dunn was a blessing today with providing customer service. Brenda was the only one working the service desk and she was moving! Brenda took care of all the customers with a smile and gracious attitude. She kept communication open and provided input on progress of my vehicle. Thank you, Port Orchard Ford and Thank you, Miss Brenda for taking me back to when the customer is made to feel number one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Great service they care about the customer.

Great service they care about the customer. I've had great service every time. Thanks

Great service they care about the customer.

Great service they care about the customer. I've had great service every time. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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My experience purchasing a new Maverick from Port Orchard

My experience purchasing a new Maverick from Port Orchard Ford was overwhelmingly positive. The sales staff was attentive and knowledgeable, helping me find the perfect configuration without any pressure. The negotiation process was straightforward and transparent, resulting in a fair price without hidden fees. The finance department was efficient and clearly explained all the paperwork. Overall, the sales team made the entire process smooth and enjoyable. The dealership facility was clean and the staff across departments were friendly and professional. While some older reviews mentioned potential communication issues, recent feedback suggests improvements. Based on my experience, I highly recommend Port Orchard Ford, especially if you're interested in the Ford Maverick. My purchase was excellent, and I'm very happy with my new truck.

My experience purchasing a new Maverick from Port Orchard

My experience purchasing a new Maverick from Port Orchard Ford was overwhelmingly positive. The sales staff was attentive and knowledgeable, helping me find the perfect configuration without any pressure. The negotiation process was straightforward and transparent, resulting in a fair price without hidden fees. The finance department was efficient and clearly explained all the paperwork. Overall, the sales team made the entire process smooth and enjoyable. The dealership facility was clean and the staff across departments were friendly and professional. While some older reviews mentioned potential communication issues, recent feedback suggests improvements. Based on my experience, I highly recommend Port Orchard Ford, especially if you're interested in the Ford Maverick. My purchase was excellent, and I'm very happy with my new truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Excellent Service was provided to my wife and myself.

Excellent Service was provided to my wife and myself. Would highly recommend if you are looking to make a deal on a new car.

Excellent Service was provided to my wife and myself.

Excellent Service was provided to my wife and myself. Would highly recommend if you are looking to make a deal on a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

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For my semiannual maintenance, I trust their mechanics

For my semiannual maintenance, I trust their mechanics and since I bought the care there just keep going back every 6 months. However, this time they should have come out and asked if I wanted them to replace the brake fluid since it's dirty instead of saying it needed replace because now, I will have to make an extra trip, and I hate going to Port Orchard.

For my semiannual maintenance, I trust their mechanics

For my semiannual maintenance, I trust their mechanics and since I bought the care there just keep going back every 6 months. However, this time they should have come out and asked if I wanted them to replace the brake fluid since it's dirty instead of saying it needed replace because now, I will have to make an extra trip, and I hate going to Port Orchard.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Reliable,trustworthy & fair and they actually know what

Reliable,trustworthy & fair and they actually know what they are doing. Josh the service manager always takes good care of my vehicles.

Reliable,trustworthy & fair and they actually know what

Reliable,trustworthy & fair and they actually know what they are doing. Josh the service manager always takes good care of my vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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The service department was really nice.

The service department was really nice. This review has a 15 word minimum so there.

The service department was really nice.

The service department was really nice. This review has a 15 word minimum so there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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