Toyota of Tacoma

Be careful at this dealership especially with there financing I dealt with Trevor he is really sneaky he will try to sell everything to you and say you... must buy it because that’s how they where able to finance you . It is not true there just sales tactics to rip you off !! Go somewhere else.

I haven’t bought a car for a long time but Chuck Milligan made it easy and was very helpful, during purchase and after, any questions I had, he was right... to help.. Keith H.

Great car buying experience it was quick and easy. Lee is very knowledgeable about the car im looking and was able to help me get a good deal. Will definitely... recommend to those who are shopping for a car.

Larson Toyota is a buyer beware dealership. In my experience with Larson, the salesman was friendly enough, but the antics behind the scene with their... financing dept leaves me with the thought of unethical practices of packing. After negotiating the price of the truck we were purchasing, the salesman provided an estimated payment amount at a quoted interest rate that included maintenance contracts and GAP insurance that was not discussed or approved. During the finance signing, the finance specialist was distracting and did not explain each signature or review the paperwork. Once reviewed, after home, they had included over $6000 of maintenance contracts and GAP insurance that was not wanted, and even refused verbally. When reaching out to Larson to correct the situation, we were told they record all finance office interactions and would review if there was agreement. When in the office, the GAP insurance was offered for free, which we agreed to if it was not something included in the loan. Who refuses free. But when reviewing the documents, again, it was included in the overall loan. Their distraction practices, packing and loading the loan with the maintenance package included so the payment appears to be correct is completely deceitful. If you are about the selection, Larson provides, but be sure to review each and every line on your financing and all documents being signed closely. They will bait and switch and we will not be returning to this unethical organization.

I thought I wanted to trade in my 10 year old Prius for a new Prius but after looking at both new and year old Priuses, I settled on a year old car instead.... Throughout my two trips to the dealership, Tamer Ibrahim took as much time as I wanted to show me what was available, what I could get for my trade in and explained the new features I wasn't familiar with during the test drive. He was helpful but not pushy and made the car buying experience easy. He retrieved jumper cables from the trunk of my old car after I left the lot with my new (used) car and is looking for an owner's manual which didn't come with the car. He tries very hard to match you with what you want and need and goes above and beyond.

Hats off to Sandu! Thank you, kind Sir, for being helpful, friendly and knowledgeable! After being in a car accident and having my car totaled, I wasn't... looking forward to the added stress of high pressure sales and a poor buying experience. You proved our experience to be quite the opposite of that. We are SO very thankful to make your acquaintance and for your patience and willingness to help. Derrick in Finance also played a big part in our happy day. L♡ve my new (to me) car! Can't THANK YOU enough!

Day started off fine - Tyrik was friendly and helpful. He drove me around on a test drive. I sat in the back because of COVID. His manager came later and... really creeped out my girlfriend. We shopped around and came back later in the day to close on our car. Tyrik got everything ready again, we walked over to the finance department, where Tony (I think) was probably the most pushy person ever. I had to say no 3 times to whatever upgrade service package he was trying to sling. We close on the deal, then Tyrik hands me the keys.... and there is only 1! You think he would have mentioned that before. Now he's insisting I have to come back down to the dealership to pay for a replacement. Beware. Don't trust what these folks say.

Overall during the whole process Jason in sales seemed somewhere between annoyed disinterested bothered. The whole process lacked enthusiasm that you... would normally find in a traditional sales experience. I'm not sure if I was in the market for a brand new vehicle if this would have possibly enhanced my experience? If I had been ready to proceed I don't know if I could have pushed through on a large purchase where the sales person didn't seem happy to help their own customers? To add icing to the cake my departure was quite awkward as the Jason offered no kind of follow up, business card, or hand shake. It felt like I was leaving a party I wasn’t invited to.

Worker was really nice and did his job perfectly! His name was Austin Mcoy. He explained everything thoroughly and quick.

No pressure to buy. Used the Costco pricing and was happy with the savings. Also, Dustan was great! He was very attentive and made the experience a fun... one. Love my Tacoma!