Reviews
Jayden was very helpful and thoughtful throughout the
Jayden was very helpful and thoughtful throughout the process. I would definitely come back to him. Great customer service experience from him. I also love his knowledge on the cars not just info but as a mechanic.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful 5-star review! We appreciate you taking the time highlight Jayden and his efforts. Congratulations on your new Honda!
Jayden was very helpful and thoughtful throughout the
Jayden was very helpful and thoughtful throughout the process. I would definitely come back to him. Great customer service experience from him. I also love his knowledge on the cars not just info but as mechanic
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave us a review! I am glad to hear that Jayden made such a positive impact during your visit. Congratulations on your new car!
Great service, Jayden was amazing to work with and gave
Great service, Jayden was amazing to work with and gave us the confidence in our decision. Highly recommend if you're looking for reliable cars and workers.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Rose, for taking the time to leave Jayden such a thoughtful review. We really appreciate your business here. Congratulations on your new ride!
Excellent, clean, friendly staff that made me feel
Excellent, clean, friendly staff that made me feel comfortable and made the entire car buying experience easy
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave Jayden a 5-star review. I am glad to hear the process here was an easy experience for you! Congratulations on your new ride! Enjoy!
Overall, very impressive experience.
Overall, very impressive experience. The team was great! And thanks to Logan for helping me for weeks prior to buying. Ya’ll are great! 👍
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave us a 5-star review! Congratulations on your new Civic! I will be sure to pass along your kind words to Logan!
We had a good experience, attended by Jamie Jackson.
We had a good experience, attended by Jamie Jackson. We know her from Honda of Sumner, an excellent experience and is highly recommend. The process was easy and efficient. The work was facilitated having a great salesman experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave Jamie such a wonderful review! I know how much she values you both as customers here. Congratulations on your new Lincoln!
I bought a new 2026 CRV a few weeks ago and noticed the
I bought a new 2026 CRV a few weeks ago and noticed the GPS electronic display did not work. The speed readings jumped back n forth between numbers and was a clear indication of an electronic malfunction. Lots of people at this dealership tried to “help” including my salesperson and technicians. They test drove it, told me they replicated the GPS problem with Google Maps and Waze. First I was told it was an Apple Car Play issue, then a Google Maps issue (even though Waze didn’t work either). They kept telling me it wasn’t their or Honda problem, the blame kept shifting to Apple and Google when it was the Honda parts failing to work. They gave me a 2025 CRV loaner and the GPS applications worked just fine so obviously the unit in my car was defective. I asked for a new car replacement but it was denied. They also refused to do any repair. I would not buy a car here because this dealership will not genuinely take responsibility to resolve your problem. They also said this infotainment problem exists in the 2026 CRV and HRV models so do not buy any of these until Honda and/or the dealership agrees to fix the problem! I’ve also reported this problem to the State Attorney General - if it is as widespread of a problem as they say and there isn’t a fix for it then a recall is warranted.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I am sorry for your situation, but please allow me to clarify our side of things. There is nothing wrong with your infotainment screen or your navigation system. The "help" you mention included the General Manager, a 27-year Sales Manager, a 30+ year Honda Master Technician, and Honda TechLine, The issue lies between Apple CarPlay and any connected navigation system application that displays a speedometer. This was tested in your vehicle as well as a similar 2026 Honda CR-V EXL with the same result. The information from an Apple iPhone does not communicate the speed properly. We also tested this through the Android Auto system with a Samsung phone. When connecting the same way, Google Maps did not display the speed on the screen. Everything was done to try and rectify your situation. It is an application issue and not a Honda issue. We even tested through a wired connection of Apple CarPlay with the same result. This was communicated to you several times. I am confident Apple will have a fix in the near future. I am sorry you feel we didn't do everything we could to assist, but I can assure you, South Tacoma Honda went above and beyond to try and resolve your situation.
Usually buying a vehicle takes a long time, but with
Usually buying a vehicle takes a long time, but with Jayden’s expertise and the other lovely folks at South Tacoma Honda, buying our car was a breeze! They took care of us efficiently without feeling they were rushing us.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
You can't get time back, can you? I am very glad to hear that we were able to speed up your car buying process, without making you feel rushed. Congratulations on your new ride!
Jayden and the team at South Tacoma Honda are so
Jayden and the team at South Tacoma Honda are so knowledgeable, helpful, and patient. Jayden listened to my needs and came through with my perfect fit. He and Natalie (finance mgr) made my car buying seamless.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave us a 5-star review. I know that both Jayden, and Natalie will appreciate the shout-out. Congratulations on your new ride! Enjoy!
Rachelle and Joe were very helpful and made the buying
Rachelle and Joe were very helpful and made the buying process easy and enjoyable. We never felt pressured to make an offer. Marisa in finance was very knowledgeable and explained the financing clearly to us. We will definitely recommend South Tacoma Honda to anyone who asks! Thanks again!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Rocky and Mary! We appreciate the great review and are so glad your experience was worthy of 5 stars and a strong recommendation! I will be sure to pass your kind words along to Rachelle, Joe, Marissa, and the entire South Tacoma Honda sales team!
