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BMW Northwest

(1,321 reviews)
Visit BMW Northwest
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2025 state dealer award
View 7 awards
2025 state dealer award 2023 state dealer award 2022 state dealer award 2014 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award

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New (253) 248-4882 (253) 248-4882
Used (253) 235-4822 (253) 235-4822
Service (253) 235-4610 (253) 235-4610

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About our dealership

This seller has been on Cars.com since June 2001.
Welcome to BMW Northwest. As your premier Washington BMW dealership we provide for your every automotive need. We know that your time is valuable. We're certain you will find our site a fast and convenient way to research and find that BMW that's right for you.

In addition to our friendly and knowledgeable sales staff we also provide financing service and parts. We even offer discounts for early-scheduled service appointments. Come visit us give us a call or contact us via this website and let us show you why our customers prefer coming to Tacoma for their BMW needs.
Experience a difference - experience the best!

Service center

Phone number (253) 235-4610

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(1,321 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW Northwest from DealerRater.

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From the first phone call regarding the 3 recalls on my

From the first phone call regarding the 3 recalls on my 2011BMW This dealership made me feel as if I had purchased my car from them directly. Made my appointment for me soon as possible within a week and no questions asked. My service advisor Austin Lautenslager talked me through the process and assured me I would have my car back as soon as possible, In fact I had it back the next day,removing a valve cover on one of these cars is no easy process. Anyway next time I need service I won't hesitate to call because I don't think you can match the level of professionalism and service that this BMW dealership is providing. Sincerely Paul Di Loreto.

From the first phone call regarding the 3 recalls on my

From the first phone call regarding the 3 recalls on my 2011BMW This dealership made me feel as if I had purchased my car from them directly. Made my appointment for me soon as possible within a week and no questions asked. My service advisor Austin Lautenslager talked me through the process and assured me I would have my car back as soon as possible, In fact I had it back the next day,removing a valve cover on one of these cars is no easy process. Anyway next time I need service I won't hesitate to call because I don't think you can match the level of professionalism and service that this BMW dealership is providing. Sincerely Paul Di Loreto.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Paul, for sharing your experience with Austin and the team! We appreciate your business and we look forward to seeing you again at BMW Northwest. Drive safe and take care!

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It is a first class service department and Rich Knoll is

It is a first class service department and Rich Knoll is an ace service advisor

It is a first class service department and Rich Knoll is

It is a first class service department and Rich Knoll is an ace service advisor

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, Bob, for stopping by to leave BMW Northwest a wonderful review of Rich!

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Morgan was great to work with.

Morgan was great to work with. He kept me informed on the progress of my build and was responsive to all my concerns.

Morgan was great to work with.

Morgan was great to work with. He kept me informed on the progress of my build and was responsive to all my concerns.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your purchase! We are thrilled that Morgan and the rest of our team made the experience so seamless and positive. Thank you from all of us at BMW Northwest!

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Fast appointments, convenience of a loaner, kept up to

Fast appointments, convenience of a loaner, kept up to date, quality repairs and customer service.

Fast appointments, convenience of a loaner, kept up to

Fast appointments, convenience of a loaner, kept up to date, quality repairs and customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for highlighting our premier service at BMW Northwest! See you down the road!

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Very well organized.

Very well organized. I am always greeted by my advisor, Rich Knoll, who I trust implicitly. My BMW is 15 years old now and I will always take it to BMW Northwest.

Very well organized.

Very well organized. I am always greeted by my advisor, Rich Knoll, who I trust implicitly. My BMW is 15 years old now and I will always take it to BMW Northwest.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Marsha, thanks for letting us know you appreciate our efficient service and Rich's support! We enjoy working with you at BMW Northwest, and we look forward to your next visit.

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Jimmy was friendly, professional and most importantly,

Jimmy was friendly, professional and most importantly, authentic as a person. He worked hard at trying to find what he knew I wanted, and at no time did I feel he was trying to sell me something. I very much enjoyed spending time with him and I appreciated all his efforts!

Jimmy was friendly, professional and most importantly,

Jimmy was friendly, professional and most importantly, authentic as a person. He worked hard at trying to find what he knew I wanted, and at no time did I feel he was trying to sell me something. I very much enjoyed spending time with him and I appreciated all his efforts!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're overjoyed to hear that Jimmy provided such a genuine and professional experience at BMW Northwest. It's great to know he was able to assist you without any pressure, making your visit enjoyable. Thank you for sharing this feedback!

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I was very pleased with the service I received yesterday.

I was very pleased with the service I received yesterday. It was faster than they estimated and I wasn’t offered anything I didn’t want.

I was very pleased with the service I received yesterday.

I was very pleased with the service I received yesterday. It was faster than they estimated and I wasn’t offered anything I didn’t want.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you choosing BMW Northwest, Ric! Thank you for your confidence in our work and for sharing your feedback!

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We got the best treatment during our car purchase.

We got the best treatment during our car purchase. We were treated with respect and were given fair trade price. Military recognition means alot. Finance had several service plans and they spent alot of time schooling us on the new technology, we are seniors. Our salesperson John was the best, calm and did satisfy our every extra request! We do reccomend anyone who is considering buying a BMW to go to Tacoma/Fife it will be worth the trip. BMW Northwest.

We got the best treatment during our car purchase.

We got the best treatment during our car purchase. We were treated with respect and were given fair trade price. Military recognition means alot. Finance had several service plans and they spent alot of time schooling us on the new technology, we are seniors. Our salesperson John was the best, calm and did satisfy our every extra request! We do reccomend anyone who is considering buying a BMW to go to Tacoma/Fife it will be worth the trip. BMW Northwest.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Detra and Allen, we're thrilled to hear that John and the BMW Northwest team provided you with such a respectful and informative experience. It's wonderful to know our efforts in recognizing military service were appreciated as well. Thank you for recommending us. Enjoy your new car!

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Great service.

Great service. I was in and out in one day with new tires. They always wash and vacuum the car. Dave is great!

Great service.

Great service. I was in and out in one day with new tires. They always wash and vacuum the car. Dave is great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We're happy to hear that Dave and our team at BMW Northwest provided such efficient service. Enjoy your new tires, and we look forward to seeing you next time!

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As has been my experience with BMW Northwest delivered

As has been my experience with BMW Northwest delivered what they said they would do. 5 star recommendation from us

As has been my experience with BMW Northwest delivered

As has been my experience with BMW Northwest delivered what they said they would do. 5 star recommendation from us

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic feedback! We're delighted to hear that BMW Northwest consistently meets your expectations. Your recommendation means a lot to us, and we look forward to serving you again in the future!

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