BMW Northwest

BMW Northwest provided the best buying experience I’ve ever had. They were attentive, knowledgeable and extremely customer oriented. The purchase was smooth... and fast and their service from day one has been exceptional. They go above and beyond to make their customers feel valued. I’ve purchased a lot of cars over the years and BMW Northwest is the highest caliber business around. We are customers for life!

Bruce found the perfect BMW for our needs and Aaron delivered the vehicle and provided excellent insights, couldn’t be happier! Highly recommend BMW Northwest... and the great folks here.

Our experience at BMW Northwest was amazing. The Sales, Finance and Genius tame made this a truly enjoyable experience. It makes me want to bring the car... from Portland to Tacoma for service! We have had a bit of experience with other dealerships over the last several months and the poor service and lack of transparency during the process turned us off of the entire car buying journey. The BMW Northwest team reversed this by providing five star service every step of the way. Owning a BMW has been a long term dream and BMW Northwest helped to create a memorable experience in realizing the dream.

We have purchased vehicles and have had our cars and SAV's serviced at BMW NW since 1989. Everyone from sales to service has always been very helpful... and accommodating. BMW NW is a top notch, local family business that makes every effort to be our "dealer for life". We appreciate having this part of our life enjoyable and trouble free. Thank you all!

I can't say enough great things about the family culture and passion you'll experience when buying from BMW Northwest. This is my second car with BMW Northwest... and each time I've had an even better visit. I love working with Larry and the entire family, they make buying a car fun and educational. Even when I come in for service, it's a great experience. BMW Northwest isn't focused on just selling you a car, they're focused on selling culture and family—the car's just a bonus!

I tried to purchase parts for my old BMW via their website and my credit card information was taken and I got an email receipt telling me that I would... receive notice when the part shipped. Having heard nothing for 3 days, I tried calling twice but nobody picked up the phone. I then emailed to find out that the part was not only out of stock, but that I would have to wait another 8 days for them to either order it from the factory or issue me a refund. It seems they knowingly took their ordering system down to do some inventory. This shouldn't be a problem except for the following. 1. They should never have taken my order. 2. Even after they had my order, they should have let me know that they were just planning to sit on my order for two weeks. I don't know how car sales are related to internet parts sales but I wouldn't be confident trying to buy anything from them!

This is my fifth BMW that I purchased at BMW Northwest. Sales and Service exceed my expectations each time. Ron H is by far the best advisor.

Great selection, great buying experience, great car, great price, great follow up. What more could you ask for? Its definately worth the drive from Seattle.

Fantastic customer service, and probably more importantly, I didn't feel like there was anything shady going on. BMW northwest gave me a good deal and... didn't try anything weird once we'd agreed upon a price. I would definitely buy another car from them.

I live on the Eastside but have not had great customer service experience with BMW of Bellevue. I gave NW BMW in Tacoma a shot and had a great experience... buying my 5 series. My sales rep helped me answer all of my questions via email and over the phone before I came in. With my busy schedule he helped get me in and out quickly and I had a great experience. Mostly, I love my 5 series. My wife and I will be back for sure. It was worth the drive to Fife.