Reviews
From Sales to service we always received the best care. We would recommend this dealership
From Sales to service we always received the best care. We would recommend this dealership
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Mann, for stopping by to leave BMW Northwest a wonderful review!
The service department at BMW NW is excellent. Our service representative Rich, made sure that our car was taken care of, and kept us informed throughout the process. We give Rich, and the service department at BMW NW our highest rating. Thank you!
The service department at BMW NW is excellent. Our service representative Rich, made sure that our car was taken care of, and kept us informed throughout the process. We give Rich, and the service department at BMW NW our highest rating. Thank you!
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Don, thank you for sharing your feedback about Rich and our team! We appreciate your trust in BMW Northwest and look forward to serving you again.
Highly recommend Brandon Barlow for your service advisor. Really nice guy and made the entire process easy.
Highly recommend Brandon Barlow for your service advisor. Really nice guy and made the entire process easy.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for recommending Brandon and our team at BMW Northwest! We are happy to hear you had a great experience.
My service coordinator was top notch. Gage was friendly and informative. Gage worked around my work schedule and I so appreciate that extra help. My car was ready as promised. He answered my calls timely. I rate him a 10 score on my service. Thanks, Allen Webster
My service coordinator was top notch. Gage was friendly and informative. Gage worked around my work schedule and I so appreciate that extra help. My car was ready as promised. He answered my calls timely. I rate him a 10 score on my service. Thanks, Allen Webster
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Allen, we're thrilled to hear Gage went above and beyond in coordinating your service at BMW Northwest. Thank you for sharing your experience!
Got to my appointment early. The required service and costs were explained well. I was given an accurate wait time. My car was ready in the timeframe given to me. Overall had a great experience!
Got to my appointment early. The required service and costs were explained well. I was given an accurate wait time. My car was ready in the timeframe given to me. Overall had a great experience!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are so thrilled to receive your five-star review! Thank you for sharing your experience with the BMW Northwest team.
My service appointments are always smooth, thanks to BMW Northwest and service advisor Brandon. I know that the service will be done well, be clearly explained and will use high-quality parts.
My service appointments are always smooth, thanks to BMW Northwest and service advisor Brandon. I know that the service will be done well, be clearly explained and will use high-quality parts.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, Semolina! We're glad to hear that Brandon made your service experience smooth. We appreciate your trust in BMW Northwest!
Allea at bmw nw was fantastic, she ensured my wife and I had an easy and welcoming experience while trading in our vehicle and purchasing a new one. I can’t say enough good things about her or the experience.
Allea at bmw nw was fantastic, she ensured my wife and I had an easy and welcoming experience while trading in our vehicle and purchasing a new one. I can’t say enough good things about her or the experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Kevin, we're glad to hear you and your wife had such a positive experience with Allea at BMW Northwest. Congratulations on the new car, and thanks for the kind words!
Rich at BMW NW is awesome! Friendly, professional, informative & helpful! I appreciate his honesty & integrity when assisting me with my vehicle needs!
Rich at BMW NW is awesome! Friendly, professional, informative & helpful! I appreciate his honesty & integrity when assisting me with my vehicle needs!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Susie! We love hearing that Rich's honesty and integrity made your BMW Northwest experience excellent. Safe travels ahead!
Joel was an absolute pleasure to work with in the service department, timely and attentive.
Joel was an absolute pleasure to work with in the service department, timely and attentive.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are glad to hear that Joel was great to work with. Thanks for choosing BMW Northwest!
Clean, quick service, and clarify what service is being done before beginning work. Amazing snacks and beverages in the waiting area if service ends up taking longer than expected.
Clean, quick service, and clarify what service is being done before beginning work. Amazing snacks and beverages in the waiting area if service ends up taking longer than expected.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Alex - We take pride in delivering candid and timely service, and we are so glad you enjoyed the snacks and beverages! Thanks from all of us here at BMW Northwest Service Center.