Reviews
Our service rep Austin did a great job again. Got us in and out quickly with the service department. Also got our questions answered. Thanks, Austin!
Our service rep Austin did a great job again. Got us in and out quickly with the service department. Also got our questions answered. Thanks, Austin!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
No service. We purchased a 2024 BMW x5 50e. Jimmy brown was excellent in facilitating the purchase.
No service. We purchased a 2024 BMW x5 50e. Jimmy brown was excellent in facilitating the purchase.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mike, thank you for your support of Jimmy and BMW Northwest!
BMW NW has been my Go To car dealership for more than 25 years. They do everything right. Rich Knoll has been my personal Service Advisor for most of that time. He is a proven professional who ensures everything is completed correctly to standard, each and every time. Like the dealership, I rate Rich a 10! Always a great job - well done!
BMW NW has been my Go To car dealership for more than 25 years. They do everything right. Rich Knoll has been my personal Service Advisor for most of that time. He is a proven professional who ensures everything is completed correctly to standard, each and every time. Like the dealership, I rate Rich a 10! Always a great job - well done!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Daniel, we are proud to have you in our family for over 25 years! We will pass along your praise to Rich and the rest of our team. Thank you from all of us at BMW Northwest! See you next time!
Joel was responsive, professional and attended to my service needs. Joel kept me informed of the status of my car during the repairs by text, email and phone calls. This level of communication is transparent and greatly appreciated.
Joel was responsive, professional and attended to my service needs. Joel kept me informed of the status of my car during the repairs by text, email and phone calls. This level of communication is transparent and greatly appreciated.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re happy to hear Joel made the process smooth and transparent for you. Thanks for choosing BMW Northwest and sharing your experience, LeRoy!
Morgan Teeters at BMW Northwest is the kind of salesman you hope to find but rarely do. When he spotted a spec that matched exactly what we'd been searching for, he reached out personally to let us know. That kind of attentiveness and follow-through made all the difference. If you're in the market for a BMW, skip the stress and go straight to Morgan at BMW Northwest. We absolutely love our new-to-us X3 and couldn't be happier with the experience. Five stars, no question.
Morgan Teeters at BMW Northwest is the kind of salesman you hope to find but rarely do. When he spotted a spec that matched exactly what we'd been searching for, he reached out personally to let us know. That kind of attentiveness and follow-through made all the difference. If you're in the market for a BMW, skip the stress and go straight to Morgan at BMW Northwest. We absolutely love our new-to-us X3 and couldn't be happier with the experience. Five stars, no question.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sam, feedback like this makes our day! We're thrilled Morgan made the process smooth and enjoyable at BMW Northwest. Congratulations on your new BMW X3, and thank you for choosing us! Safe travels!
Excellent service as usual. Brandon always does an outstanding job. Overall the service the great. Highly recommend BMW Northwest.
Excellent service as usual. Brandon always does an outstanding job. Overall the service the great. Highly recommend BMW Northwest.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We are delighted to hear you found Brandon easy to work with. We are proud to have him on our team and we will pass along your kind words. Thank you for choosing BMW Northwest and please come see us again if you need anything else!
Amazing service by Brandon and his mechanics team, completed my service an hour faster than predicted. Keeping my 8-year-old X3 running beautifully!
Amazing service by Brandon and his mechanics team, completed my service an hour faster than predicted. Keeping my 8-year-old X3 running beautifully!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Brandon and the team delivered top-notch service at BMW Northwest. Safe travels in your X3!
It my first time everything was good professional Keep it up see you in the future!!
It my first time everything was good professional Keep it up see you in the future!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
There is nothing better than a great review. Thanks for giving BMW Northwest your business!
Great service experience. Austin is very friendly and professional rep. Pleasant to work with. Waiting areas clean and comfortable.
Great service experience. Austin is very friendly and professional rep. Pleasant to work with. Waiting areas clean and comfortable.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your wonderful feedback about Austin and our team! We’re happy to hear you were comfortable while you waited. We hope to welcome you back to BMW Northwest for all of your future auto needs.
We want to thank everyone that helped us during the process to adquiere our first BMW. Incredible customer service. To our salesman Arthur, thanks a lot for helping us, for your patience and your willingness to help. And also for the young girl that help us setting personal preferences on our new vehicle and finally at your finance person for your help. Miriam from Centralia,WA.
We want to thank everyone that helped us during the process to adquiere our first BMW. Incredible customer service. To our salesman Arthur, thanks a lot for helping us, for your patience and your willingness to help. And also for the young girl that help us setting personal preferences on our new vehicle and finally at your finance person for your help. Miriam from Centralia,WA.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new BMW, Miriam! We are so grateful to have a loyal customer like you at BMW Northwest. It was a pleasure working with you and we hope to see you again soon! Safe travels.