Rainier Dodge & Ram Of Olympia

Appointment was to troubleshoot/repair a clicking noise apparently from driver side front wheel well. No apparent mechanical problem...suspect noise was coming from transmission. Did a "re-learn" process on transmission. Noise no longer present.

Service department is a scam, went in for a free oil change on my 2022 ram 2500, needed fuel filters changed at the same time. Was quoted $169.99 signed the estimate they came back once the service was done and tried to charge me over $500 dollars. Saying their estimate doesn’t include parts. I will never get anything done at this place again and will actively tell people to stay away they will scam you.

All the staff are friendly and knowledgeable I have always been treated with respect and have received great service

I bought a new '23 Ram Laramie from Rainier Dodge of Olympia last Tuesday. The salesman really pumped up the towing ability. When I took it to get the parts to tow, no one recoginized bracket that was supplied with the truck. Come to find out that the truck was not outfitted with a hitch capable of towing standard style trailer. When I discuss this with the manager after a parts employee figured out the incorect hitch was outfited on the truck, they refused to even discuss this issue with me. Thier resolution was to offer me 10% discount on the very expensive parts to install the appropiate towing hitch and no discount on their labor even. Furthermore the salesman blatently lied to his supervisor regarding our converstaion to discredit my complaint. If I could do it over again I would not shop here and potentially not even any Dodge dealership. Extremely frustrating experience and feel complete taken advantage of.

All but 1 dealer so far in my search has contacted me after I reached out to them. This dealer is less than 10mi away. Business must be real good. I will never reach out to them again.

This dealership is first rate. I have been using them for over 20 years and have been very happy with their service.

Rainier Dodge has always been amazing to deal with. From sales, to service, to parts they are all friendly and knowledgeable.

Great group of people at rainier dodge . Always ensuring the needs of the individual are met. Rob Wiggins goes above and beyond to help a customer

Was very pleased with the customer service Jake is extremely polite and well mannered young man I would recommend Raineir Dodge to anybody thank you for all your help picking out my car!

Don't just walk away RUN. The come off like we are family owned and looking out for our customers, but the all are about bait and switch, changing paperwork and going back on their word. RUN RUN RUN