Rainier Dodge & Ram Of Olympia

Sold me a 2020 ram ecodiesel with 11000 miles in dec 2024. Certified vehicle. Come to find out. It's had numerous body work. A failed seal up on back glass. Cost me 2200.00 to fix bodywork. And now they won't repair leaking back glass . Even though they got paid to repair glass in Aug 2024 by Stillantis.and their repair failed. Mind you I paired 41 000 for this truck. Assumed I was buying used certified truck. They did split bill for the repairs to inferior body work after I had 2 bodyshops state they screwed me. And truck had prev damage hidden under inferior paint.. terrible way to treat a customer.

Recall was completed timely. The courtesy drivers both were very nice taking me to and from my destination .

Great customer service, effective communication and willing to do what it takes to make a deal work. True sales professionals with the family environment, vehicle was completely detailed and serviced with care before it left the lot,

Rainier Dodge has been very helpful, Brian the service guy is awsome, he answers all my questions , first dealership I left feeling really good about the work thats has been done on my truck

Great customer service experience and great team. My experience was amazing and they called on time.

Very friendly staff and also helpful. They kept in touch throughout the whole process. Would highly recommend

Extremely courteous and attentive. They even did a follow up call the next day after servicing my vehicle.

Excellent and quick around for the service provided by both the receptionist and the person who performed the oil change.

friendly people, good communication and excellent customer service. Text messages or email always quick response. Highly recommend

Took my truck in to get recalls and alignment done, was told several different stories that it could be done without issue as I have had trouble getting it done because Dodge welded the drag link. Told me my truck was done after 4 days, keeping it over the weekend and also told me they would need to keep it over the weekend so they could get alignment done on Monday. So I went 4 days without my truck for 1 day of service work and never communicated the alignment issue till I ask on the day I picked it up and there was no resolution with a problem Dodge has created with welding the drag link and no way to do an alignment, should have bought a Chevy.