Reviews
Very efficient and timely.
Very efficient and timely. They kept me updated through text an email the entire time.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're delighted to hear that you found our service to be efficient and timely, and we're glad that our communication efforts, including text and email updates, were helpful throughout the process. Your satisfaction is our priority, and we appreciate your positive experience. If you need anything else or have any questions, please don't hesitate to reach out. We're here to help! Best Wishes, INFINITI Of Orland Park
Victoria was awesome and the entire team was wonderful to
Victoria was awesome and the entire team was wonderful to work with and would buy my next car with them as well!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback! We're thrilled to hear that Victoria and our entire team provided you with an awesome car-buying experience. Your satisfaction is our priority, and we're delighted to know that you would choose to buy your next car with us as well. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Best Wishes, INFINITI Of Orland Park
Excellent service experience, which isn't surprising.
Excellent service experience, which isn't surprising. Been coming here for years, and never disappointed. From my service advisor to the mechanic, all are highly credible and knowledgeable; with excellent customer service. Highly rated.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback! We're thrilled to hear that you've had excellent service experiences with us consistently over the years. Providing knowledgeable and credible service, along with excellent customer service, is our top priority, and we're glad to know that our team has consistently met your expectations. If you ever need anything else or have any questions, please don't hesitate to reach out. We appreciate your loyalty and look forward to serving you for many more years to come! Best Wishes, INFINITI Of Orland Park
Great business Georgy the salesman was great was able to
Great business Georgy the salesman was great was able to find the car I need thank you!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you taking time to leave us a review! Thank you for your business and we look forward to working with you again in the future! Best Wishes, INFINITI Of Orland Park
Checked in quickly and easily and was greeted at my car
Checked in quickly and easily and was greeted at my car door. Service was very quick and I was updated several times along the way. I liked how I was shown where my car was after the service since in the past I was just handed my keys and told it was parked on the curb along with several other cars.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your satisfaction means the most to us! We are happy to hear you had a great experience! See you again in the future. Best Wishes, INFINITI Of Orland Park
Always the best place to buy a new car and best service.
Always the best place to buy a new car and best service. I’ve been with them long time ago.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your continued business means the world to us! Thank you for your past, present and future business! Enjoy your new purchase and we look forward to working with you again soon. Best Wishes, INFINITI Of Orland Park
Fast and easy service.
Fast and easy service. My rep pointed out some good recommendations. The dealership was clean.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking time to leave us a review and look forward to assisting you again in the future! Best Wishes, INFINITI Of Orland Park
Service was very good.
Service was very good. Jp was very knowledgeable and attentive. The wait for financing was very long
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- Overall experience 4.0
Thank you for sharing your feedback with us. We're glad to hear that you had a positive service experience with JP and found him knowledgeable and attentive. However, we apologize for the long wait for financing. We understand that waiting times can be frustrating, and we will work to improve our processes to minimize wait times in the future. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your business and hope to serve you better in the future. Best Wishes, INFINITI Of Orland Park
Great experience, great customer service, great use of
Great experience, great customer service, great use of the text message system, showed a video of my car.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback! We're delighted to hear that you had a great experience with us and that you appreciated our customer service and use of the text message system. We're glad that the video of your car added value to your service experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again! Best Wishes, BMW Of Orland Park
Good service!
Good service! Mike (greeter) and my service manager were hands-on. They explained everything to me and kept me up to date on my car service being completed. Also, who can beat the complimentary car wash?!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback! We're thrilled to hear that you received good service and that Mike and your service manager were hands-on and kept you informed throughout the process. We strive to provide excellent customer service and keep our customers informed every step of the way. We're glad you enjoyed the complimentary car wash as well! If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again! Best Wishes, INFINITI Of Orland Park