Harvest Chevrolet

Dealership does not offer vehicle washing after service. Also does not explain how maintenance plans work

This is the second time I have brought my car in for an oil change and asked for the dealership to look at a couple of concerns on my Tahoe and both times my requests were ignored. I was told that I had to be the one to schedule an appointment with the body shop to look at the window seals on the passenger side. There was grease marks on both sides of the car and on the driver door where the mechanic had placed his hands.

Awesome experience, wouldn’t go anywhere else.AJ was great and on top of his game, thank you for the hard work.

AJ did an amazing job , he helped us find exactly what we were looking in a car and payment . I highly recommend anyone that is looking for a new vehicle to reach out to AJ at Chevy Harvest in Yakima wa.

Well the whole situation was a mess from State Farm?s side all the way from arguing the estimate to the point where they (State Farm) wanted ME to pay $2,000 out of pocket to where I was handed over my truck without nothing paid from me. Jake along with everyone that had hands on deck from top to bottom were in my corner. They helped provide everything and did a superb job restoring my truck to how it was. Jake was very professional and assured me that they ?are good at what they do?. The transparency from calls to text and even videos being sent to me of the process was above and beyond for me. Louie who took over after Jake had to step out was no exception he as well picked up right where Jake left off and the transition was flawless. Also the clerk at the fest that day when I got my truck back got on my phone when I had State Farm on the line and got the final payment finally done with so I can take my truck home. This is just a small dose of everything we had o go through dealing with State Farm the mess was a lot bigger if I would go into detail but all that is in the past now and I?m as happy as can be! Thank you Harvest Collision for the awesome work and awesome customer service skills!

Horrible customer service and they have no idea what they are doing on cars

Don’t go here!! Finance manager said that my bank was no good. Salesman was excellent. Financial person was awful. I came in with a pre approved loan from NFCR and he told me that he didn’t trust my bank and would NOT honor the pre-approved loan. He insisted that I only use the bank that they finance through. I walked out without a new car. Guess Harvest Chevrolet doesn’t back military at least through Navy Federal Credit Union.

Went to Harvest Chevrolet to buy a new pickup. Met up with a sales man. He was very knowledgable about the pickups. He knew answers to all our questions. Went for a test drive an liked the pickup we drove. Got back to the dealership an bought the pickup. The salesman helped with geting some accessories added to the pickup. The salesman name was Alfredo an he was great to work with.

The service personnel are very helpful and kind. Very knowledgeable, good advice from customer service department.

Had an oil change and tire rotate recently...advised the check in person that i had a low air check light keeps coming on..advised to check and fix....got oil change got vehicle back...said yeah air is low, tech filled if go low again bring back and they will fix...traveled out of state for training...tire is low again...the tire i asked to fix..hope tire dont blow out now becausr they didnt fix...dissappointed in service...