Reviews
We had an emergency with our door handle.
We had an emergency with our door handle. They got is in right away to handle the situation. Excellent customer service. My wife and I have been really happy with this dealership so far. Thank you!
We had an emergency with our door handle.
We had an emergency with our door handle. They got is in right away to handle the situation. Excellent customer service. My wife and I have been really happy with this dealership so far. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I just don’t know now because someone did not throughly
I just don’t know now because someone did not throughly check out the vin numbers on the vehicle you should check title with vin number on car and title before you ever sell a vehicle I feel like an inconvenience for me, because there are so many things could happen
I just don’t know now because someone did not throughly
I just don’t know now because someone did not throughly check out the vin numbers on the vehicle you should check title with vin number on car and title before you ever sell a vehicle I feel like an inconvenience for me, because there are so many things could happen
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Michael, thank you for bringing this matter to our attention. Please call our General Manager at (509) 850-9361 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
Patrick went above and beyond to help me with my car much
Patrick went above and beyond to help me with my car much appreciated and I will definitely be going back there moving forward.
Patrick went above and beyond to help me with my car much
Patrick went above and beyond to help me with my car much appreciated and I will definitely be going back there moving forward.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have used vw autonation in the past for services, and
I have used vw autonation in the past for services, and to keep it simple it wasn’t the best. I continue to use them because I bought the vehicle there. Just went in for scheduled maintenance, and had a new service writer Patrick. He made it feel like an entirely different shop. Overall great job and pleasant experience. Thank you
I have used vw autonation in the past for services, and
I have used vw autonation in the past for services, and to keep it simple it wasn’t the best. I continue to use them because I bought the vehicle there. Just went in for scheduled maintenance, and had a new service writer Patrick. He made it feel like an entirely different shop. Overall great job and pleasant experience. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was regretting buying a car w/o a service dealership in
I was regretting buying a car w/o a service dealership in my town but Leon took great care of us and our car when we drove the 2hours to get warranty work completed. @autonation He kept us informed and even got us a loaner for the week it took to get the head gasket leak fixed. I really appreciated him!!
I was regretting buying a car w/o a service dealership in
I was regretting buying a car w/o a service dealership in my town but Leon took great care of us and our car when we drove the 2hours to get warranty work completed. @autonation He kept us informed and even got us a loaner for the week it took to get the head gasket leak fixed. I really appreciated him!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My experience was really good.
My experience was really good. I was informed about what was needed to fix my VW! Patrick was very nice. I liked having photos of the VW sent to me from the technician.
My experience was really good.
My experience was really good. I was informed about what was needed to fix my VW! Patrick was very nice. I liked having photos of the VW sent to me from the technician.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
AutoNation worked hard to get me a Black Edition Golf R.
AutoNation worked hard to get me a Black Edition Golf R. I?m very happy with the car and with AutoNation. The process of buying the car was pleasant and low key.
AutoNation worked hard to get me a Black Edition Golf R.
AutoNation worked hard to get me a Black Edition Golf R. I?m very happy with the car and with AutoNation. The process of buying the car was pleasant and low key.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Michael, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
They got me in on time and told me how long it would be
They got me in on time and told me how long it would be and offered me a shuttle if I needed it.
They got me in on time and told me how long it would be
They got me in on time and told me how long it would be and offered me a shuttle if I needed it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Brandon will take care of you throughout the process.
Brandon will take care of you throughout the process. Provides all options and no pressure to ensure the experience is comfortable.
Brandon will take care of you throughout the process.
Brandon will take care of you throughout the process. Provides all options and no pressure to ensure the experience is comfortable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Autonation traversed a mess of issues that all popped up.
Autonation traversed a mess of issues that all popped up. All things considered they communicated when they had updates and kept me in the loop on their progress working through my warranty. I would come back to them and even buy a vehicle from them in the future because they were straight with me and even called when they didn’t have good news.
Autonation traversed a mess of issues that all popped up.
Autonation traversed a mess of issues that all popped up. All things considered they communicated when they had updates and kept me in the loop on their progress working through my warranty. I would come back to them and even buy a vehicle from them in the future because they were straight with me and even called when they didn’t have good news.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair