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Overturf Volkswagen Kia

(1,560 reviews)
Visit Overturf Volkswagen Kia
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–5:00pm Closed
2025 state dealer award
View 19 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (888) 762-8151 (888) 762-8151
Used (866) 962-7364 (866) 962-7364
Service (866) 735-8436 (866) 735-8436

Reviews

(1,560 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Overturf Volkswagen Kia from DealerRater.

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First time acquiring a vehicle from Overturf KIA.

First time acquiring a vehicle from Overturf KIA. Working with Frank Valle I found him to be very knowledgeable and professional of all my inquiries and transactions. I highly recommend seeing Frank, and the dealership, for your next vehicle purchase. You will be glad you did. See you next time Frank, thanks again!!!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Easy smooth process from the beginning towards the end.

Easy smooth process from the beginning towards the end. Would recommend to anyone and to everyone

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Frank was very helpful and knowledgeable about the

Frank was very helpful and knowledgeable about the vehicle. He answered every question we had and provided other information we had not thought of. He spent a lot of time with us explaining the features of the vehicle. He also provided links to videos and charging accessories. Jennifer assisted with the paperwork which made it go very quickly and efficiently. If you don't like the car-buying process, this dealership made it very easy and was a satisfying experience. We understand that they have a "big" move coming up with an expansion of their service department. Can't wait to see the new building/lot and to bring our car in for service/maintenance as needed. Thank you!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Frank is AWESOME!

Frank is AWESOME! He went out of his way to get the car we wanted and did it quickly. He made it go very smoothly and the Kia team did a great job with financing and didn’t try to stick it to you. I would use and recommend using Kia Overturf in Kennewick.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They process was smooth and easy.

They process was smooth and easy. Did not push us to buy something we did not want. Did not push us to purchase extra things.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Brad was great to work with.

Brad was great to work with. He helped answer any and every question we had when looking at a potential new vehicle. He was engaged from the beginning without being over bearing or pushy. He allowed us to have the space and time to plan and think on what we wanted to do. Brad worked with us to get numbers where we wanted and helped us get into a car that was actually what we wanted and fit our needs better than the one we were originally looking at. The rest of the team at Overturf was great to work with and represented themselves and the company very well. Paperwork and financing was easy and painless. . You can be confident in coming here to find a new vehicle. Brad, thank you for your service, it was a pleasure working with you and your team. We will defintiely be back when we need another new car.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Easy transaction and they did a great job.

Easy transaction and they did a great job. They were thorough and made sure I had what I needed

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Hi Shawn!

Hi Shawn! It was wonderful to meet you, and thank you so much for the great buying experience! I was so happy to get a great deal with no haggling or overpricing and I truly enjoyed it! And thank you for helping me find my perfect car! I absolutely love it. It is a dream to drive and it’s absolutely gorgeous. I feel so lucky to have had the best experience and the perfect car for me.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Easy process, no pressure, and we walked away happy with

Easy process, no pressure, and we walked away happy with our purchase. No complaints whatsoever. Thank you!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great people to work with.

Great people to work with. Frank was very personable and dedicated to finding our car. Mark was knowledgeable and the paperwork went smoothly. We would definitely recommend this KIA dealership to others and already have.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.