DARCARS 355 Toyota Rockville Hours
At DARCARS Automotive Group, our goal is to take customer service to a whole new level. We don't want you to be just sat
isfied. We want you to love every aspect of your interaction with us... From sales and financing to parts and service and all touch points in between. We realize that we cannot use our own yardstick to judge our success. Rather it is your overall experience, and the enjoyment it brings, that will determine whether we have reached our goals. With that in mind, we hope you're ready to become one of the very happy people who call themselves a DARCARS customer.
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Excellent customer service best place to buy a car specially babak my agent professional seller he welcomed me perfect his appointment scheduling was awesome... he explained the car features perfect and then we had a test drive which was best also for car warranty and all other he explained very very well also Jacob finance guy was fantastic I want to thank them and in future I will definitely deal with them.
I bought RAV4 from355 Toyota with help of a sales associate Mr. Seyed Alemohammad over the Thanksgiving Friday He was very thorough with all of the futures... in RAV4 and very patient with my needs. I went there to browse around and I ended up buying one. 355 Toyota has lots of selection and I was very pleased with my purchase. I also thank Mr Jorge Gallart who helped finalizing the deal. I know my wife has an old RX330 that needs to be replaced so I will be revisiting them near future. Thanks for everything!! M. Kim
Saw a car, bought a car; overall a great experience. I did my research on the net and found a few cars I wanted. Most turned out to junk, but theirs was... in great condition. Usual stuff from used car dealer: We're losing money at that price, you really want it, your wife likes, etc. But they went down on price anyway. My wife did a great job telling them its not really the color she likes :) What really got them was showing them a "better" car price (even though it didn't have the options nad had repaired damage).
Very nice personnel to deal with. I came in looking to buy a newer vehicle and got more than I bargained for. My entire experience was great from the first... email asking about the vehicle to signing the papers and walking out the door. No pressure buying is what they offer. Great work by all involved.
Thank you so much for taking the time to leave this review. We appreciate your business. Enjoy your new car!
I went to enquire about cars but ended up buying the car because of amazing deal and honest conversation by sales consultant Delmer and manager Albert... Tsou. I highly recommend these 2 guys to any customer who want to buy cars at 355 toyota.
Enjoyed his positive attitude, and natural helpful nature, he made the transition over to the finance part very easy, and I can tell he loves what he does.... Great Service. He took his time to make sure I had the best coverage for my situation.😁👑
Thank you for the feedback. We love hearing from happy customers!
Where to start! Mr. PJ (The Manager) and Mr. David went above and beyond with their service. They took the time to look Into my story instead of just throwing... me away. They advocated for me, and helped me gain an opportunity. Now I have a vehicle, and only because these two made sure that I had this opportunity. I wish there was more I could do for these individuals, but they changed me and my individuals situation big time. Because of my lack of transportation, I was unable to get my individuals to work on time consistantly, or we were at the whilm of someone else's time. They guys have granted us a form of indpendence that we were lacking. Thank you both very much, Thank you, Alex, Francis, and Steven.😁👑
Thank you so much for sharing your experience with us! Enjoy your new car!
Mr. Hamid Bashiri a very friendly and helpful person helped me to get a ver good interest rate and complete the paperwork in no time. Mr. Joel Gaoulou... helped me to find the right car and complete the sale with in few minutes. Thanks 355 Toyota Rajeev
We are so happy to hear that you had an exceptional experience. Thank you for choosing DARCARS 355 Toyota!
It's never fun taking time from work to spend hundreds of dollars on car maintenance, but AJ worked hard to make the experience as painless as possible.... He was helpful and kept me informed at every step of the process,
Thank you so much! We appreciate your feedback!
David was a dream to work with, he made sure we never felt like our concerns were being pushed aside and went out of his way to make sure we had what we... needed. I came there thinking I was not going to be able to buy the car I really wanted, but he made it happen along with PJ. Not only did we leave with the car we wanted but he also got the team to check on some things and double make sure it was to our standards. It was a great experience and I would highly 5 star recommend David to anyone in the area looking to buy a new car!
Wonderful. Thank you!