DARCARS Chrysler Jeep Waldorf

All I have too say is to stay away from this dealership. The floor manager , I beleive is name is Saee is a crook and should be fired. Sales consultants are not rained and have no clue what they are doing or selling. Waste of time and effort.

One night I found a 2010 Chrysler Town & Country on Cars.com and submitted my info. At 7:30 the next morning John Z. from Darcars called me and set up an appointment. Upon arrival the selected car was prepped and ready for a test drive. John Z and the rest of the Darcars staff were all very pleasant and helpful. I was shown a couple of other 2010 Chrysler Town & Country minivans for comparison, and ended up buying one of the others. It had just been traded in and was not prepped for sale. But in a very short time Darcars cleaned it, prepped it, and got it's Maryland state inspection; we did the paperwork and I drove it home. Darcars took my old Nissan van as a trade-in, which was very convenient for me. Overall a pleasant experience.

I recently inquired about a vehicle at this dealership. After making my appointment to come test drive the car, I arrived to see that no steps had been taken to clean the car. It was an absolute mess. There was dirt crusted on the car under the roof racks and in the sunroof. The inside was a mess as well with grease on the dash and steering wheel. In addition to the poor condition of the car, the customer service was horrible. Completely horrible. I did not feel welcomed and was not treated with courtesy. It was if I was inconveniencing them by asking questions. I consider the visit to the dealer a complete waste of my time. I will never return to this dealer.