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Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 4:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 9:00 PM
Sun 11:00 AM - 7:00 PM
Mon 7:00 AM - 7:00 PM
Tue 7:00 AM - 7:00 PM
Wed 7:00 AM - 7:00 PM
Thu 7:00 AM - 7:00 PM
Fri 7:00 AM - 7:00 PM
Sat 7:00 AM - 4:00 PM
Sun Closed
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Reviews

3.8
663 lifetime reviews. Includes reviews of DARCARS Toyota Silver Spring from DealerRater.com
  • Excellent buying experience!

    My wife and I recently purchased a Prius Wagon from Darcars Toyota at Silver Spring, MD. Mr. Jorge Martinez, our sales consultant was absolutely f...


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    My wife and I recently purchased a Prius Wagon from Darcars Toyota at Silver Spring, MD. Mr. Jorge Martinez, our sales consultant was absolutely fantastic. He was clear with his advice on available vehicles, provided direct and easy to understand pricing information, was kind and courteous when my wife and I visited the showroom, and made our buying experience a pleasant one. Our interaction with Jorge was a complete contrast to the high pressure sales tactics that we had experienced at other dealerships. We would say that our easy interaction with Jorge was one of the main reasons that convinced us to buy from Darcars. What we also liked about Darcars was that they offered the best price for the vehicle that we wanted, and the sales managers were also very courteous throughout the buying process. At least 5 different top level managers thanked my wife and me in person, and assured us that we could come to them at any time if we had any issues with our vehicle. Mr, Ethan Rosignol, the General Manager, was absolutely elegant in his manner when het met with us at the show room prior to our purchase, and was prompt to follow up with an email after our purchase. I would highly recommend Darcars Toyota at Silver Spring to anyone who is in the market to buy a Toyota. Thank you Jorge Martinez and Thank you Darcars Toyota!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Got the car of my dreams
    April 3, 2017

    I was looking for a car for about 3 months now, but everyone jacked up the base price and have all these hidden fees. I finally found a place tha...

    DARCARS Toyota of Silver Spring

    Wow! It's our pleasure to help. Enjoy your awesome new Maxima!


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    I was looking for a car for about 3 months now, but everyone jacked up the base price and have all these hidden fees. I finally found a place that not only gave me a good price on my dream car (2016 Maxima), but even lowered it to fit my budget! The sales manager Jovan Severin is a 5 star manager and was the most honest and helpful sales person I have ever met!! This is the place to go for all your car needs.

    Does recommend this dealer
    DARCARS Toyota of Silver Spring

    Wow! It's our pleasure to help. Enjoy your awesome new Maxima!


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  • Horrible service trying to buy from out of town
    March 3, 2017

    The sales "managers" for the pre-owned vehicles were horrible. I contacted the dealership last weekend about a vehicle that I was interested in b...

    DARCARS Toyota of Silver Spring

    Hi. I am sorry that this vehicle was sold before I received your email this morning. I understand that our General Sales Manager did reach out to ...


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    The sales "managers" for the pre-owned vehicles were horrible. I contacted the dealership last weekend about a vehicle that I was interested in buying. After spending a few hours on a Sunday playing phone tag with "manager" CHAD, trying to find out pricing information, it got too late for me to make the 4 hour drive to see the vehicle in person. CHAD said he would talk to "the Director" first thing Monday morning about either a deposit or other arrangements for me to see the vehicle. CHAD never got back to me, back to the phone tag. Finally, a salesman emailed me a blank credit authorization without any terms or a deposit amount and expected me to fill it out with my credit card info, scan it and email it back. I still couldn't get a call back from any manager to discuss this deposit or terms of the deal. So, I figure i'll try to contact them back on Friday and make the 4 hour drive up on Saturday. I started by calling CHAD on his direct line, who won't answer or return my calls, to see if the truck was till available and if I could make a deposit over the phone, and no surprise that he didn't take the call. So I called the dealership and asked to speak with whatever manager was on duty. Here is where I messed up, I didn't catch this "managers" name but he was just as much help as CHAD had been, which was absolutely none. This "manager" said he couldn't take a deposit on this particular because there was so much interest in it. He actually said he would be a "xxxxxx bag" if he took a deposit on it because so many people wanted to buy it. I wasn't sure why he chose that language when talking to me, but now it's become quite clear. So after a week of trying to track someone down to sell me a vehicle, I get a text from a salesman (not a CALL from a MANAGER), saying that they just took a deposit on the vehicle. REALLY??? I've been trying to give you a deposit for a week, then I'm told you can't take a deposit, then I'm told that you actually already took a deposit and the vehicle has been sold. This is ridiculous. This dealership could care less about customer service or building a loyal customer base. Your sales "management" team is actually hurting your sales and losing you potential business.

    Does not recommend this dealer
    DARCARS Toyota of Silver Spring

    Hi. I am sorry that this vehicle was sold before I received your email this morning. I understand that our General Sales Manager did reach out to you to apologize as well. If there is anything I can assist you with at this time please let me know. I will do whatever I can to make this a smooth process. Thank you - Jammie


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About Our Dealership

Dealer on Cars.com since September 2016

Welcome to DARCARS Toyota of Silver Spring. We have been serving and growing with the community since 1986 becoming one of the highest volume Toyota stores in the nation. While selling a high volume is something that has helped us build a great selection of New & Used Toyotas to choose from, servicing our customers is our top priority. We look forward to serving you.

"Home of the Lifetime Relationship Warranty"