[{"id":98526,"personPtyId":38689423,"firstName":"Alex","lastName":"Klopouh","titleText":"Toyota Certified Sales & Leasing Consultant","shortBioText":"Alex Klopouh has over 11 years of experience at DARCARS. He is fluent in Russian. Alex is a Toyota sales society bronze level.","emailTxt":"aklopouh@DARCARS.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":51,"imageUrl":"https://cdn-user.dealerrater.com/images/606a04ce5d80.jpg","drDealerId":18053,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":98507,"firstName":"John","lastName":"Desouza","titleText":"Financial Services Manager","emailTxt":"jdesouza@DARCARS.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":22,"imageUrl":"https://cdn-user.dealerrater.com/images/aef3895b5c80.jpg","drDealerId":18053,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":14257,"personPtyId":38692908,"firstName":"Ethan","lastName":"Rossignol","titleText":"General Manager","shortBioText":"","emailTxt":"erossignol@darcars.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/users/jniland/88c2b47f-2a69-428c-9f3d-bc4745812d0a.jpg","drDealerId":18053,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":493959,"personPtyId":50890585,"firstName":"Lee","lastName":"Ray","titleText":"General Sales Manager","emailTxt":"LRay@darcars.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":18053,"dealerEmpStartDtUtc":"1496275200","industryStartDtUtc":"828316800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":98596,"personPtyId":38695448,"firstName":"Amadou","lastName":"Bah","titleText":"Toyota Certified Sales & Leasing Conultant","emailTxt":"ABah3@darcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":42,"imageUrl":"https://cdn-user.dealerrater.com/images/a635a0b5efa0.jpg","drDealerId":18053,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":98510,"personPtyId":38689515,"firstName":"Wahab","lastName":"Lodin","titleText":"Financial Services Manager","emailTxt":"WLodin@darcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":19,"imageUrl":"https://cdn-user.dealerrater.com/images/40dd0f398bc5.jpg","drDealerId":18053,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":98515,"personPtyId":38708671,"firstName":"Rodney","lastName":"Dennis","titleText":"Financial Services Manager","emailTxt":"rdennis@DARCARS.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/253d7bd3e9ca.jpg","drDealerId":18053,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":98542,"personPtyId":38689517,"firstName":"Daniel","lastName":"Tulloch","titleText":"Toyota Certified Sales & Leasing Consultant","emailTxt":"dtulloch@DARCARS.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/45bdfca3ad66.jpg","drDealerId":18053,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":98570,"personPtyId":38689696,"firstName":"Shahadatur","lastName":"Rahman","titleText":"Toyota Certified Sales & Leasing Consultant","shortBioText":"Shahadatur Rahman has over 13 years of experience in the automotive industry and is fluent in Bengali, Urdu, and Hindi. He enjoys working with and serving people from all nationalities. Shahadatur is one of our sales associates that has reached the bronze level in the Toyota Sales Society, which is a very prestigious award. He is motivated by being able to help people buy products that he feels passionate about, especially Toyota products. If he could pick one car it would be the CAMRY because of its smooth ride and impressive pickup.","emailTxt":"srahman@darcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/aacda7360a33.jpg","drDealerId":18053,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":98552,"personPtyId":38689791,"firstName":"Gonzalo","lastName":"Medina","titleText":"Toyota Certified Sales & Leasing Consultant","emailTxt":"GMedina@darcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/7d40e2bd3881.jpg","drDealerId":18053,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":98502,"firstName":"Jon","lastName":"Wageman","titleText":"Pre-Owned Director","shortBioText":"As a former solder in the United States Marine Corp, Jon joined the auto industry in 1995. Customers can always count on Jon to immediately address any questions or concerns. Feel free to contact Jon personally at the email address above.","emailTxt":"jwageman@darcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/58202774b9b0.jpg","drDealerId":18053,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":98597,"firstName":"Tola","lastName":"Awosika","titleText":"Toyota Certified Sales & Leasing Consultant","emailTxt":"OAwosika@darcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/cf3c7848e2d0.jpg","drDealerId":18053,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":91365,"firstName":"Amir","lastName":"Gasemy","titleText":"Service Director","shortBioText":"Worked with DARCARS for over 8 years & over 15 years in the automotive industry. 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He enjoys being able to meet so many new people from all walks of life. He strives to provide a positive work environment for himself and his coworkers. Sesan loves putting his customers in the Toyota Camry, because he feels it is a dependable vehicle that customers can trust.","emailTxt":"OOludayo@darcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/9c0573c7b31a.jpg","drDealerId":18053,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":493950,"firstName":"Assefa","lastName":"Dinsa","titleText":"Toyota Sales & Leasing Consultant","emailTxt":"ADinsa@darcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/a8ee840c3f74.jpg","drDealerId":18053,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":493957,"firstName":"Young","lastName":"Ham","titleText":"Toyota Sales & Leasing Consultant","emailTxt":"YHam@darcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/002c15d1ef61.jpg","drDealerId":18053,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":408951,"personPtyId":38701991,"firstName":"","lastName":"","titleText":"","shortBioText":"","emailTxt":"AEnriquez@darcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":18053,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":493960,"firstName":"Abbas","lastName":"Khanlarbig","titleText":"Sales Manager","emailTxt":"AKhanlarbig@darcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/7fc50c71abbd.jpg","drDealerId":18053,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":493945,"firstName":"Anthony","lastName":"Galloway","titleText":"Pre-Owned Sales Consultant","emailTxt":"AGalloway@darcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/a5c887739413.jpg","drDealerId":18053,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":98501,"firstName":"Barry","lastName":"Landa","titleText":"Director of Finance","emailTxt":"blanda@darcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/0e9340a81ea3.jpg","drDealerId":18053,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":98539,"firstName":"George","lastName":"Zelaya","titleText":"Toyota Certified Sales & Leasing Consultant","shortBioText":"George is another one of our consultants who speaks fluent Spanish. He has been with DARCARS for 15 years now and is known for providing a superior level of customer service to each and every customer.","emailTxt":"gzelaya@DARCARS.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/f00de77bb5ce.jpg","drDealerId":18053,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":493970,"personPtyId":39070607,"firstName":"Hiep","lastName":"Le","titleText":"Toyota Sales & Leasing Consultant","emailTxt":"HLe@darcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":18053,"dealerEmpStartDtUtc":"1506816000","industryStartDtUtc":"1285891200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":493968,"firstName":"Ike","lastName":"Ojukwu","titleText":"Toyota Sales & Leasing Consultant","emailTxt":"GIkemoto@darcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":18053,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":493943,"firstName":"Jin","lastName":"Lam","titleText":"Finance Manager","emailTxt":"JLam@darcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/c90463850c7b.jpg","drDealerId":18053,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":493944,"personPtyId":39172285,"firstName":"Jovan","lastName":"Severin","titleText":"Pre-Owned Sales Manager","shortBioText":"","emailTxt":"JSeverin@darcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/70433ca088c3.jpg","drDealerId":18053,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":493953,"firstName":"Julio","lastName":"Polanco","titleText":"Toyota Sales & Leasing Consultant","emailTxt":"JPolanco@darcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/b5060084b94a.jpg","drDealerId":18053,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":493951,"personPtyId":39171593,"firstName":"KOUROSH","lastName":"SAFAIEH","titleText":"Toyota Sales & Leasing Consultant","emailTxt":"KSafaieh@darcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/f2c5873afa57.jpg","drDealerId":18053,"dealerEmpStartDtUtc":"1422748800","industryStartDtUtc":"1012521600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":493958,"firstName":"Lan","lastName":"Phan","titleText":"Toyota Sales & Leasing Consultant","emailTxt":"LPhan@darcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/5fbb3d19eeec.jpg","drDealerId":18053,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":493955,"firstName":"Luis","lastName":"Garcia","titleText":"Toyota Sales & Leasing Consultant","emailTxt":"LGarcia@darcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/d442a590944f.jpg","drDealerId":18053,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":493949,"personPtyId":39171767,"firstName":"Mark","lastName":"Putnam","titleText":"Sales Manager","emailTxt":"MPutnam@darcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/a62f2bafd56a.jpg","drDealerId":18053,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":493962,"firstName":"Marlon","lastName":"Seanz","titleText":"Toyota Sales & Leasing Consultant","emailTxt":"MSaenz@darcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":18053,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":493113,"personPtyId":38921860,"firstName":"Meredith","lastName":"Miller","titleText":"Sales Manager","emailTxt":"MMiller4@darcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/684666e94ef6.jpg","drDealerId":18053,"dealerEmpStartDtUtc":"1514764800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":493964,"personPtyId":39171785,"firstName":"Radhi","lastName":"Uchechi","titleText":"Sales Manager","emailTxt":"RadhiUchechi@darcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":18053,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":493947,"personPtyId":39777817,"firstName":"Tom","lastName":"Kim","titleText":"Toyota Sales & Leasing Consultant","emailTxt":"MKim@darcars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/985ab57aab01.jpg","drDealerId":18053,"certifiedEmployee":false,"deptDscrp":"Sales"}]

DARCARS Toyota Silver Spring

Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 4:00 PM

DARCARS Toyota Silver Spring Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 9:00 PM

Sunday

11:00 AM - 7:00 PM

Service

Monday

7:00 AM - 8:00 PM

Tuesday

7:00 AM - 8:00 PM

Wednesday

7:00 AM - 8:00 PM

Thursday

7:00 AM - 8:00 PM

Friday

7:00 AM - 8:00 PM

Saturday

7:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2016

Welcome to DARCARS Toyota of Silver Spring. We have been serving and growing with the community since 1986 becoming one

...

of the highest volume Toyota stores in the nation. While selling a high volume is something that has helped us build a great selection of New & Used Toyotas to choose from, servicing our customers is our top priority. We look forward to serving you.

"See What It's Like to Love Car Buying!!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.6 out of 5 3.6
704 lifetime reviews. Includes reviews of DARCARS Toyota Silver Spring from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 30, 2018

    This is my 1rd times experience from this dealership, but salesman Alex was very professional and very helpful to make correct decision in a shortest time.... We definitely will work with him again!

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    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    DARCARS Toyota of Silver Spring

    Thank you!


    Worked with:
    Alex Klopouh

    Toyota Certified Sales & Leasing Consultant

    (5.0) 51 reviews

  • 5.0 out of 5
    September 29, 2018

    This is our 3rd times bying/leasing a car from this dealership, but specifically from Alex. He has been very helpful to make sure that we were happy with... our decision each time we purchased or leased a car. We definitely look forward to working with him again!

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    Pricing
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    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    DARCARS Toyota of Silver Spring

    Thank you!


    Worked with:
    Alex Klopouh

    Toyota Certified Sales & Leasing Consultant

    (5.0) 51 reviews

  • December 30, 2013

    My wife and I recently purchased a Prius Wagon from Darcars Toyota at Silver Spring, MD. Mr. Jorge Martinez, our sales consultant was absolutely fantastic.... He was clear with his advice on available vehicles, provided direct and easy to understand pricing information, was kind and courteous when my wife and I visited the showroom, and made our buying experience a pleasant one. Our interaction with Jorge was a complete contrast to the high pressure sales tactics that we had experienced at other dealerships. We would say that our easy interaction with Jorge was one of the main reasons that convinced us to buy from Darcars. What we also liked about Darcars was that they offered the best price for the vehicle that we wanted, and the sales managers were also very courteous throughout the buying process. At least 5 different top level managers thanked my wife and me in person, and assured us that we could come to them at any time if we had any issues with our vehicle. Mr, Ethan Rosignol, the General Manager, was absolutely elegant in his manner when het met with us at the show room prior to our purchase, and was prompt to follow up with an email after our purchase. I would highly recommend Darcars Toyota at Silver Spring to anyone who is in the market to buy a Toyota. Thank you Jorge Martinez and Thank you Darcars Toyota!

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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 22, 2018

    This is not the first time we bought a brand new Toyota from Darcars Toyota of Silver Spring, and I am sure it is not the last time, and all thanks to... Alex Klopouh! Alex is a great professional, who is very knowledgeable, and always provides an outstanding customer service! When it will be time for a new Toyota, we will definitely be back! Thank you very much!

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    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    DARCARS Toyota of Silver Spring

    Thank you!


    Worked with:
    Alex Klopouh

    Toyota Certified Sales & Leasing Consultant

    (5.0) 51 reviews

  • 1.4 out of 5
    September 19, 2018

    Sales and general manager will lie about what they will and are capable of doing for a sale. They will challenge your patience and force you to either... speak with corporate or an attorney because they will do nothing to help better the situation. Unethical sale tactics.

    1.0 out of 5
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    3.0 out of 5
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    1.0 out of 5
    Overall Experience
    Does not recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    DARCARS Toyota of Silver Spring

    We are very sorry to hear that this has been your experience. Please contact Customer Relations at customerrelations@darcars.com or 800-327-2277 and ...we can assist.


    Worked with:
    Ethan Rossignol

    General Manager

    NOT RATED

    Lee Ray

    General Sales Manager

    NOT RATED

  • 5.0 out of 5
    September 18, 2018

    I have been coming back to this dealership for over 10 years now. They are friendly, honest, and professional in their work. Alex Klopouh has been wonderful... in assisting with all of our deals from the beginning. We come back especially for him! Highly recommend!

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    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    DARCARS Toyota of Silver Spring

    Thank you!!


    Worked with:
    Alex Klopouh

    Toyota Certified Sales & Leasing Consultant

    (5.0) 51 reviews

    John Desouza

    Financial Services Manager

    (5.0) 22 reviews

    Ethan Rossignol

    General Manager

    NOT RATED

  • 5.0 out of 5
    September 17, 2018

    I thing we are so lucky to meet Alex from Darcars Toyota of Silver Spring & get Super Friendly Pro Service for our New Toyota! Thank you again & I hope... to see you soon for another Toyota upgrade !!!

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    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    DARCARS Toyota of Silver Spring

    Thank you!


    Worked with:
    Alex Klopouh

    Toyota Certified Sales & Leasing Consultant

    (5.0) 51 reviews

  • 5.0 out of 5
    September 17, 2018

    Really fantastic experience with Alex at DARCARS. No pressure and an in-depth knowledge of the product makes Alex a real star. He explained the differences... and technical aspects of several vehicles so that we could make the right choice. the rest of the team at DARCARS was equally knowledgeable, friendly and willing to help. will certainly return and recommend!

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    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    DARCARS Toyota of Silver Spring

    Thank you!


    Worked with:
    Alex Klopouh

    Toyota Certified Sales & Leasing Consultant

    (5.0) 51 reviews

  • 5.0 out of 5
    September 17, 2018

    I had until Toyota other brands of cars and for some reason I was not serious about this brand. When I met Alex and he introduced me to the Toyota brand,... I immediately had a desire to buy a car, he is a real salesman and knows his job. Every time I get great pleasure from the visit to the dealer. Alex has introduced me to his team and I always get quality help. I bought three cars and Alex opened a world of trust and quality for the Toyota brand. I enjoy driving.

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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    DARCARS Toyota of Silver Spring

    Thank you!


    Worked with:
    Alex Klopouh

    Toyota Certified Sales & Leasing Consultant

    (5.0) 51 reviews

  • 5.0 out of 5
    September 16, 2018

    Great customer experience! Alex did a thorough job explaining the technical features of the vehicle. He was able to address all of my questions accurately... and quickly. Plus, as a whole, the dealership consisted of friendly, polite, and knowledgeable staff. I would recommend this dealership.

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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    DARCARS Toyota of Silver Spring

    Thank you!


    Worked with:
    Alex Klopouh

    Toyota Certified Sales & Leasing Consultant

    (5.0) 51 reviews

    John Desouza

    Financial Services Manager

    (5.0) 22 reviews

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