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Paul Barnett Nissan

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (21 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–7:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–7:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (21 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Barnett Nissan from DealerRater.

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Don’t believe a word this place tells you.

Don’t believe a word this place tells you. I’m a most yr in with same problem when I bought car. They knew it was bad . Stick me with a freaking warranty that cost me arm and leg put me a used transmission in and now her I am with bad transmission yet again and oh but we’re sorry your warranty on car is out and the warranty on the 2nd transmission is out. We not gonna help fix it . It’s all on you. Take it somewhere else cause we don’t work on those cars by the way. Thank you Chris in Service. Thank you. They really pulled one over on me. And from what I’m told I’m not the first they took like this.

Don’t believe a word this place tells you.

Don’t believe a word this place tells you. I’m a most yr in with same problem when I bought car. They knew it was bad . Stick me with a freaking warranty that cost me arm and leg put me a used transmission in and now her I am with bad transmission yet again and oh but we’re sorry your warranty on car is out and the warranty on the 2nd transmission is out. We not gonna help fix it . It’s all on you. Take it somewhere else cause we don’t work on those cars by the way. Thank you Chris in Service. Thank you. They really pulled one over on me. And from what I’m told I’m not the first they took like this.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Dealer response

We are sorry to hear about issues with your vehicle. Vehicles with high mileage are at higher risk. Warranty companies do not extend for any reason. I know this does not help your situation and you are upset, but we cannot warranty high mileage vehicles, which causes extreme risk.

Consumer response

Well yall sure charged me for a warranty

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Awesome team to take care of your automotive needs

Awesome team to take care of your automotive needs PBNissan is a great place to go

Awesome team to take care of your automotive needs

Awesome team to take care of your automotive needs PBNissan is a great place to go

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Such a pleasant experience… love they have such a clean

Such a pleasant experience… love they have such a clean waiting room with snacks and drinks

Such a pleasant experience… love they have such a clean

Such a pleasant experience… love they have such a clean waiting room with snacks and drinks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Paul Barnett Nissan and all their employees are a 10+.

Paul Barnett Nissan and all their employees are a 10+. I was there today to get my car serviced that was purchased from them. They were efficient, kind, more than reasonable and caring. If you need a car or any other type vechicle definitely go to them!

Paul Barnett Nissan and all their employees are a 10+.

Paul Barnett Nissan and all their employees are a 10+. I was there today to get my car serviced that was purchased from them. They were efficient, kind, more than reasonable and caring. If you need a car or any other type vechicle definitely go to them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind response to PB Nissan. We love that we can service people that leave with a smile. If you ever need anything, please reach out to me...Carla Snider

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I have called the service department for three days and

I have called the service department for three days and left messages and no return call. Today I talked to the parts man and he said someone would call me soon and again no call.

I have called the service department for three days and

I have called the service department for three days and left messages and no return call. Today I talked to the parts man and he said someone would call me soon and again no call.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Hi Deb, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. I will have this addressed today and make sure all calls are being answered or call backs within 10 minutes. If you are willing to give us another chance, please reach out to us at (601) 833-9124 to speak to our manager directly.

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Best car buying experience ever

My husband and I would like to share our experience with Paul Barnett Nissan this past week. Our original intent was to purchase a nice used car. But God had a different plan in mind. His plan started with Calah Channell, the best sales rep we have ever dealt with. Calah immediately felt like family. She was very sincere and personable and made us feel special. In fact, the whole staff felt like family. She was not able to find us the used car we were looking for; however, we were made an offer we could not refuse and left there with TWO brand new vehicles. My husband and I love our new vehicles and are so thankful that God led us to Paul Barnett Nissan. And we are especially thankful for the new friend that we found in Calah Channell.

Best car buying experience ever

My husband and I would like to share our experience with Paul Barnett Nissan this past week. Our original intent was to purchase a nice used car. But God had a different plan in mind. His plan started with Calah Channell, the best sales rep we have ever dealt with. Calah immediately felt like family. She was very sincere and personable and made us feel special. In fact, the whole staff felt like family. She was not able to find us the used car we were looking for; however, we were made an offer we could not refuse and left there with TWO brand new vehicles. My husband and I love our new vehicles and are so thankful that God led us to Paul Barnett Nissan. And we are especially thankful for the new friend that we found in Calah Channell.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!

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I had the opportunity to buy a car from one of the sales...

I had the opportunity to buy a car from one of the sales reps by the name of Calah Channel. In my forty years of buying new cars from a plethora of dealerships she was the most kind, most helpful, informative salespeople I have ever dealt with. She went beyond the call of duty as well as all of the persons we had to deal with in the to purchase our BRAND NEW VEHICLE! Thank You Calah and Paul Barnett Nissan!!!

I had the opportunity to buy a car from one of the sales...

I had the opportunity to buy a car from one of the sales reps by the name of Calah Channel. In my forty years of buying new cars from a plethora of dealerships she was the most kind, most helpful, informative salespeople I have ever dealt with. She went beyond the call of duty as well as all of the persons we had to deal with in the to purchase our BRAND NEW VEHICLE! Thank You Calah and Paul Barnett Nissan!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

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I recommend Paul Barnett Nissan

Callah Channell was my sales person and she was a great help. She was understanding of my needs, very polite and professional. Answered all my questions and stayed in touch until Nissan and I were ready to complete the sale. Callah was also in touch with me after the sale to make sure I was not having any problems with my purchase. Everyone at the dealership was helpful and had a great attitude. I was very pleased with the service and my purchase.

I recommend Paul Barnett Nissan

Callah Channell was my sales person and she was a great help. She was understanding of my needs, very polite and professional. Answered all my questions and stayed in touch until Nissan and I were ready to complete the sale. Callah was also in touch with me after the sale to make sure I was not having any problems with my purchase. Everyone at the dealership was helpful and had a great attitude. I was very pleased with the service and my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! Cyndi Weems, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Barnett Nissan! Thank you again for the great review!

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Amanda worked with us over several days to pick out the...

Amanda worked with us over several days to pick out the vehicle we wanted. We got great financing and a low interest rate. I will definitely recommend Paul Barnett Nissan to family and friends.

Amanda worked with us over several days to pick out the...

Amanda worked with us over several days to pick out the vehicle we wanted. We got great financing and a low interest rate. I will definitely recommend Paul Barnett Nissan to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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Great professional and friendly service! I went in to...

Great professional and friendly service! I went in to trade my car in for another used car. When I got done I rolled out of there with the first brand new car I've ever owned. Was super excited and I'm in love with my 2021 Nissan Rouge. My sales person was Amanda Rushing, she went well over and beyond to help make my purchase a success! She made sure I knew everything I needed to know about my car. All its bells and whistles. Will defiantly be a return buyer and will be sending my friends and family there.

Great professional and friendly service! I went in to...

Great professional and friendly service! I went in to trade my car in for another used car. When I got done I rolled out of there with the first brand new car I've ever owned. Was super excited and I'm in love with my 2021 Nissan Rouge. My sales person was Amanda Rushing, she went well over and beyond to help make my purchase a success! She made sure I knew everything I needed to know about my car. All its bells and whistles. Will defiantly be a return buyer and will be sending my friends and family there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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