Reviews
The professional sales team at Phil Moore did an outstanding job.
The sales team at Phil Moore did an outstanding job handling the sale of my new 2014 GMC Sierra SLT, from the first phone call I made to Terry Foreman and Steve Turnipseed. They each took the time to answer all my questions and made sure I was completely satisfied with everything. I also enjoyed the opportunity to meet Mr. Phil Moore , I understand it was just another sale to the people that do it every day but to me it was a life changing decision that was eased by feeling absolutely no pressure on any decisions
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Carl, Congratulations on your new 2014 Sierra SLT! They are amazing trucks and we truly hope that you enjoy all it has to offer. We appreciate you taking the time to provide some feedback and that you mentioned the efforts of Terry and Steve. Our team is dedicated to providing the best and both of them are valuable to our outfit. Be well in the new truck and let us know if you ever have questions or need to schedule a service appointment! Regards, Eddie Boolos, General Sales Manager
2014 GMC Sierra
We never expected to get what we got!!!!! Dennis Henley did an excellent job in showing us numerous vehicles while we were at Phil Moore Buick GMC. Dennis answered every question asked and responded each time we called him on the phone after we left the dealership. The atmosphere at the dealership was unbelievable!!!! I was impressed with the courtesy displayed to us by each and every person at the dealership. We were also checked on by Mr. Moore who was at the dealership on a Saturday. Mr. Moore stopped, spoke and treated us in a very gracious manner. On the delivery day, my truck was ready to go!!!! Dennis Henley stayed by our side to make sure everything was handled. Dennis took the time to answer all of my questions and show me how to set up XM and OnStar. Dennis also assisted us in moving items from my old truck to my new truck. Mr. Moore was at the dealership and again he thanked us for coming and doing business with Phil Moore Buick GMC.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
James, Thank you for the glowing review! We strive to provide flawless customer service and are happy by your comments. We also appreciate your business and hope to continue working with you in the future! Take care and have a great day. Best, Eddie Boolos, General Sales Manager
GMC SERVICE=5 STAR
I did not have an appointment and they worked me in within 1 hour of my truck being there. My computer had to be reset b/c of a (previous mechanic cleaned the throttle body and set off my idle sensor) and while it was there they went ahead and fixed a recall on my transmission dip stick while it was in the shop. $95 bucks was well worth the convience of knowing it was done correct the first time. Thanks, GMC Customer
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
You're welcome, Will! Thank you for choosing our dealership for your automotive needs and sharing your story. We appreciate your business and hope to see you again. Take care, Eddie Boolos, General Sales Manager
Very nice folks, and nice facility!
I have purchased many automobiles and always dealt with Gray - Daniels Ford in Brandon, MS. Typically that process takes ALL DAY! The people at Phil Moore took care of me in about 1.5 hours. It was amazing how easy it was to talk to, and work with Terry and Ralph. I really enjoyed meeting them, and will definitely recommend your dealership. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
You're welcome, Carl! Thank you for your recommendation. We strive to provide efficient, professional service and are happy to hear about your visit. Please let us know if you need anything else and have wonderful day! Regards, Eddie Boolos, General Sales Manager
The place to go!
The friendliest people with the best sales and service ..... bar none!!! If you don't try Phil Moore Buick-GMC, you'll wish you did!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dennis, Thank you for the support! You can always expect friendly, professional service when you come to our dealership. We appreciate your recommendation and hope to see you again. Also, please follow us on Facebook and Twitter to get great car tips and discounts! Take care, Eddie Boolos, General Sales Manager
Professionalism
Every visit has been a positive experience. I'm impressed with the professionalism of everyone I've dealt with at this Dealer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Walter, Thank you for your positive review! You can always expect friendly, professional service when you come through our doors. We appreciate your feedback and hope you have a wonderful day! Take care, Eddie Boolos, General Sales Manager
No problem with service
Just got a oil change and tire rotation - no problems encountered. I got a price quote on a set of tires.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ora, Thank you for sharing your experience. We work hard to make sure our dealership is running smoothly and efficiently. We appreciate your feedback and hope to see you again! Best, Eddie Boolos, General Sales Manager
Great service
Friendly staff, clean facilty, professional atmosphere , the wait might have been a little long but the service was great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Barbara, Thank you for your honest feedback. We strive to provide a friendly, comfortable atmosphere and are glad you were satisfied with our service. I apologize for the inconvenient wait and will work on improving our efficiency. Please let us know if you need anything else and have a wonderful day! Sincerely, Eddie Boolos, General Sales Manager
Great service! Great deal!
I was treated well. My buying experience was a good one and I was made to feel like I was making the right decision to buy there and that the service after the sale was where I would really see the difference!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mike, Thank you for sharing your experience! Our customers' needs come first and we make sure everyone is informed so they can make the decision that's right for them. If you need anything else, please feel free to contact me or give us a visit! Take care, Eddie Boolos, General Sales Manager
Great Service!!!!
They start taking care of what you are there for ASAP!! If they find something wrong with your vehicle they come talk to you first about it before starting the work!! Best Service!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase