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Hersons Kia

(663 reviews)

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(663 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hersons Kia from DealerRater.

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Sam and Jazz made buying my car so easy. I threw a few curveballs at them and they hit them out of the park without any hesitation or questions. They communicated with me throughout the whole process and really made sure I got the best price possible. I will be a customer for life with them! Highly recommend them for anyone looking to buy a car!

Sam and Jazz made buying my car so easy. I threw a few curveballs at them and they hit them out of the park without any hesitation or questions. They communicated with me throughout the whole process and really made sure I got the best price possible. I will be a customer for life with them! Highly recommend them for anyone looking to buy a car!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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By far, the best experience I’ve had leasing a car! Sandro was extremely helpful and his follow up was professional. I would definitely buy or lease a car again from Sandro!

By far, the best experience I’ve had leasing a car! Sandro was extremely helpful and his follow up was professional. I would definitely buy or lease a car again from Sandro!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Outstanding experience at HERSON KIA. I tested 3 other cars and dealers and 2 I walked out, nobody approached me? A woman looking at cars. Sam approached me as soon as came in and just asked if I had a question. That was it. I looked around and he let me if I had a question. It was so nice not to have someone hovering. Sam took me for a test drive. He explained everything about the car and didn’t get upset when I took the car on an unpaved street. He may have turned a tad green! During our negotiations for the car, again no pushing, it was, do I dare say, a pleasant experience. Once we agreed I had to do some paperwork and had so much trouble, he actually went on line and got everything done. Andrea in finance was very informative, not pushing us to add on, etc. Extremely knowledgeable and put up with some dumb questions. We felt comfortable and no headaches no push for more additions. I rate Herson’s Kia on Fredrick Rd a 10 out of 10. I’d go back in a heartbeat and work with Sam again. Thanks Herson’s for my new Kia Sportage Hybrid Prestige.

Outstanding experience at HERSON KIA. I tested 3 other cars and dealers and 2 I walked out, nobody approached me? A woman looking at cars. Sam approached me as soon as came in and just asked if I had a question. That was it. I looked around and he let me if I had a question. It was so nice not to have someone hovering. Sam took me for a test drive. He explained everything about the car and didn’t get upset when I took the car on an unpaved street. He may have turned a tad green! During our negotiations for the car, again no pushing, it was, do I dare say, a pleasant experience. Once we agreed I had to do some paperwork and had so much trouble, he actually went on line and got everything done. Andrea in finance was very informative, not pushing us to add on, etc. Extremely knowledgeable and put up with some dumb questions. We felt comfortable and no headaches no push for more additions. I rate Herson’s Kia on Fredrick Rd a 10 out of 10. I’d go back in a heartbeat and work with Sam again. Thanks Herson’s for my new Kia Sportage Hybrid Prestige.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great first time experience with purchasing a Kia, highly recommend. They care about their customers.

Great first time experience with purchasing a Kia, highly recommend. They care about their customers.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great dealership! Keith was very thorough and transparent about everything. He made sure things went as smooth as possible. I highly recommend working with him

Great dealership! Keith was very thorough and transparent about everything. He made sure things went as smooth as possible. I highly recommend working with him

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Avoid this dealership: They will attempt to charge more than the legal limit of marylands document fees and hide them under other names. They will inflate prices of required services such as registration, tags, and title. If you have to buy a car from here check all of the financial paperwork thoroughly they are not to be trusted!

Avoid this dealership: They will attempt to charge more than the legal limit of marylands document fees and hide them under other names. They will inflate prices of required services such as registration, tags, and title. If you have to buy a car from here check all of the financial paperwork thoroughly they are not to be trusted!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Hersons provided a great car buying experience. Knowledgeable, friendly, and low pressure. The team works together to get you in the car you want in as short a time as possible. I love my new-to-me car and would definitely go back to them.

Hersons provided a great car buying experience. Knowledgeable, friendly, and low pressure. The team works together to get you in the car you want in as short a time as possible. I love my new-to-me car and would definitely go back to them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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No pressure deal made with some additional incentives. Hands down probably one of the easiest and smoothest transactions. I definitely recommend.

No pressure deal made with some additional incentives. Hands down probably one of the easiest and smoothest transactions. I definitely recommend.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
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Highly recomended with excellent service from start to finish it qucik and easy. If you are just looking around they you will get same service as the one making a purchase.

Highly recomended with excellent service from start to finish it qucik and easy. If you are just looking around they you will get same service as the one making a purchase.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Excellent experience at Hersons! Josh in sales was very knowledgeable, friendly, and very easy to work with. They found the exact vehicle I wanted and it was an easy car buying experience from start to finish! I would strongly recommend this dealership.

Excellent experience at Hersons! Josh in sales was very knowledgeable, friendly, and very easy to work with. They found the exact vehicle I wanted and it was an easy car buying experience from start to finish! I would strongly recommend this dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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