Riverside Kia

Bought car here while daughter home on break from college. Would not honor 2 $40 oil changes promised to my daughter after she paid cash for a car she... worked hard for and saved for. I told them she would b away at college and was assured free oil change would be honored at Kia near Davis. Called today and different story, Kia near my daughters school said they would do oil change as long as they could bill Riverside Kia. I called Kia riverside and they refused to accept bill. I called Kia headquarters with complaint and was compensated. When they won't give you $40 service promised why would you ever spend thousands on a car here. Dont make my mistake. Can't trust and very disrespectful on phone.

Like high pressured sales? Like cliche sleazy car salesman who will straight up lie over and over and used guilt and any other possible way to get you... to make a huge life changing decision. Come to Riverside Kia and ask for Ben Hamed. He with the encouragement from his managers will dupe you into a bad deal and literally lie about the car, the deal and the benefits after. If you love to feel like a complete sucker be sure to come here! Plus ran my credit 3 times!

Wow what a fantastic experience, these people are great, I was about to give up and I decided to go to one more place. They saved me at least $2,000. As... you know, it is quite difficult these days to get a good price on a brand new car but they made it happen! I love you guys.

Like high pressured sales? Like cliche sleazy car salesman who will straight up lie over and over and used guilt and any other possible way to get you... to make a huge life changing decision. Come to Riverside Kia and ask for Ben Hamed. He with the encouragement from his managers will dupe you into a bad deal and literally lie about the car, the deal and the benefits after. If you love to feel like a complete sucker be sure to come here!

Just purchased pre-owned vehicle. Service was great from start to finish. No pressure to buy. Addressed all questions regarding condition of vehicle... and previous history. Great price too!

Went there on Saturday picked up My Kia went to the the service window than went over to talk to a man about my Kia forte 2012 the computer said nothing... was wrong with my engine the guy that was explained it to us was so rude and nasty I do not recommend ever going to Riverside Kia again

we were at this dealership because the cover on the antenna flew off our 2016 Kia optima were told they had to request ok from Kia to fix we never heard... so called today first we were told no record of our request then got call back, Kia declined we would have to pay $200.00 Spoke to another Kia dealer just by our vin number were told part was recalled and they will replace for free.You either are uninformed or had no desire to help us I will neve refer anyone to you or use your service

Kia does not care about saftey !!!!!!!!!Car disabled 3 times !!!Hybrid system to secound owner is under warranty until 60k. My first issue was cared for... at 45k the secound on the same malfunction happened at 66k and returned the car back to me . Now the third time 85k and they won???t fix the issue but it???s the same one that never got fixed ? How is this good customer care you never fixed the issue . The first time I was on the freeway the car disabled leaving me stranded . Secound time it disabled causing a car accident . The third time a month after the accident leaving me stuck again and now reporting a lemon they won???t accept that the car is unsafe . Causing me to have to get a lawyer ? Why can???t kia just settle and give me a safe car ! I love this car but hate that I feel unsafeand am so sad I can???t ever bring myself to buy a new one because kia motors does not take saftey serious !!! The car disabled 3 times !!!!! Does it really take someone dying or being seriously injured to actually care for this company ! Can???t believe national and the executive team doesn???t want to improve the image of safety .

I bought a Kia Optima Hybrid and spent the extra money on the warranty for no reason. They promised a rental when my car needs service at any dealership.... When I pulled up the guy at the computer pretended that I didn???t even walk in even tho I walked right up to him. I told him that I have a warranty issue with the car leaking lots of oil and he immediately said I can???t look at it for at least 3 days. I then asked for my rental like I was promised and he said that they have to diagnose the issue first and would have to wait 3 days. I wanted to set an appointment and was blown off and told to come back in 3 days or so. I???ve dealt with scumbag dealerships but this one takes the cake. Stay away from this place these guys are terrible and rude.

Our sales agent Bryan A. was extremely helpful. We went from looking at a used car to buying new. It was the smoothest transaction. The Sales manager... was very helpful. All the staff was friendly.