Reviews
Great experience thanks to Kenneth Chang.
Great experience thanks to Kenneth Chang. He helped Guide us through the process in a professional and collaborative fashion. Overall, an easy and good experience.
Great experience thanks to Kenneth Chang.
Great experience thanks to Kenneth Chang. He helped Guide us through the process in a professional and collaborative fashion. Overall, an easy and good experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful review! It’s our goal to provide the best service possible, and we’re glad to see we hit the mark.
We had a superb buying experience!
We had a superb buying experience! After test driving another Q7 at another dealer, we decided within hours that we would buy it. But it sold just after we left the dealer. So after searching online, we found one at Audi Rockville, who immediately got in touch and gave us a great deal. Did lots of paperwork via email and sailed into a seamless and easy sale closing the next afternoon. Our salesman, Antonio, was fabulous and couldn't have been more helpful or responsive.
We had a superb buying experience!
We had a superb buying experience! After test driving another Q7 at another dealer, we decided within hours that we would buy it. But it sold just after we left the dealer. So after searching online, we found one at Audi Rockville, who immediately got in touch and gave us a great deal. Did lots of paperwork via email and sailed into a seamless and easy sale closing the next afternoon. Our salesman, Antonio, was fabulous and couldn't have been more helpful or responsive.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We’re so happy to hear about your positive experience! Your feedback means the world to us.
Good customer service is hard to find in sales but Audi
Good customer service is hard to find in sales but Audi Rockville has mastered it. The priority was not just making a sale but to make sure my needs were met and that I felt heard and covered. Everyone was patient and provided detailed information about all of my choices and options. 10/10 would recommend.
Good customer service is hard to find in sales but Audi
Good customer service is hard to find in sales but Audi Rockville has mastered it. The priority was not just making a sale but to make sure my needs were met and that I felt heard and covered. Everyone was patient and provided detailed information about all of my choices and options. 10/10 would recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We’re so happy to hear about your positive experience! Your feedback means the world to us.
Service was very professional and efficient.
Service was very professional and efficient. The people I worked with were very helpful and had my best interest in mind. Very friendly as well.
Service was very professional and efficient.
Service was very professional and efficient. The people I worked with were very helpful and had my best interest in mind. Very friendly as well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your kind words and are grateful for your business. Looking forward to assisting you again in the future!
We had a very nice experience buying our new Audi Ken was
We had a very nice experience buying our new Audi Ken was very kind, knowledgeable and helpful! We would recommend Rockville Audi to our friends and family.
We had a very nice experience buying our new Audi Ken was
We had a very nice experience buying our new Audi Ken was very kind, knowledgeable and helpful! We would recommend Rockville Audi to our friends and family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your wonderful review! It’s our goal to provide the best service possible, and we’re glad to see we hit the mark.
The easiest and best buying experience I have had.
The easiest and best buying experience I have had. The process was very fast and the salesman was excellent. They had a great selection of cars.
The easiest and best buying experience I have had.
The easiest and best buying experience I have had. The process was very fast and the salesman was excellent. They had a great selection of cars.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your kind words and are grateful for your business. Looking forward to assisting you again in the future!
Sebastian Chang made the process smooth.
Sebastian Chang made the process smooth. He had 3 cars ready for me when I arrived and was very knowledgeable about the car. The facility was nice and inviting.
Sebastian Chang made the process smooth.
Sebastian Chang made the process smooth. He had 3 cars ready for me when I arrived and was very knowledgeable about the car. The facility was nice and inviting.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Vincent, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Kenneth was excellent.
Kenneth was excellent. Very responsive and well informed. I came back after purchase to ask some additional questions and he was very accessible. I would recommend him to others.
Kenneth was excellent.
Kenneth was excellent. Very responsive and well informed. I came back after purchase to ask some additional questions and he was very accessible. I would recommend him to others.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Thomas, thanks for your praise and kind comments about our team. Thanks again for the recommendation, and have an amazing day!
Kenneth was friendly and knowledgeable and made the car
Kenneth was friendly and knowledgeable and made the car buying process simple! The dealership was in also nice and had a good atmosphere. Would recommend!
Kenneth was friendly and knowledgeable and made the car
Kenneth was friendly and knowledgeable and made the car buying process simple! The dealership was in also nice and had a good atmosphere. Would recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your kind words and are grateful for your business. Looking forward to assisting you again in the future!
Your sales representative Kenneth Chang was excellent.
Your sales representative Kenneth Chang was excellent. I would recommend anyone to deal with him. He went over options for buying and leasing and gave me the information I needed to make a decision. And he took me through the features of the car and told me to come back anytime with questions.
Your sales representative Kenneth Chang was excellent.
Your sales representative Kenneth Chang was excellent. I would recommend anyone to deal with him. He went over options for buying and leasing and gave me the information I needed to make a decision. And he took me through the features of the car and told me to come back anytime with questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words! We’re thrilled to hear about your great experience and look forward to serving you again.