Audi Rockville

The car buying process was without major stress. Mr. Shane Lee was patient, very courteous and made the purchase a very pleasant event. I will return to this establishment for my next car.

Very attentive staff Sebastian and Jean Mark provided A1 service and continuously followed up throughout the purchasing process I truly appreciated their transparency, patience, and professionalism.

I want to love this dealership as my buying experience was amazing! However my after purchase experience has not been the best. I purchased my car a month ago and I am still waiting for some things to happen. I have called multiple times and even texted my salesperson and I don’t get a response. I finally got in touch with my sales person who said that they would text me the information but yet again I have not received it. The issue is that my LoJack registration never arrived. Upon speaking with my salesman he stated that I may need to bring the car in to have it reinstalled if I don’t have the necessary sticker. He was supposed to send me a text with where the sticker is and what it looks like but that never came through. When I purchased the car they stated that I would not need any maintenance until 20k miles, however my Carfax report states that it needs to be done at 10k and my oil change is way past due. My salesman was supposed to check into that and text me about that as well but again nothing. I’m frustrated with the fact that I have been trying to obtain this information for an entire month and have not had any luck. I don’t live close to the dealership and it would be nice if they could just communicate effectively.

Great people fair deal made the process easy this is the 7 th car I have bought from them will buy another

Kenneth Chang is very helpful on the whole purchasing process. He?s very knowledgeable on Audi cars, and shared the information honestly with us.

I enjoyed this dealership, staff, straightforward pricing, communication and energy! I definitely will be revisiting!

Excellent company, great personnel, I simply did not expect the whole process of buying a car would’ve fast, efficient and actually pleasant. Thank you!

Over several decades I have shopped at many dealers. My best experience has been with Audi Rockville. They have an outstanding staff and offer excellent cars at competitive prices.

Joe, Robert and JP have made the car buying experience very easy for my wife, son and I. They were very welcoming and professional and made us feel like a valued customer Thank you everyone for making this experience so positive. Great customer service!

I had impressive experience with Sebastian Chang at sales, and Chris Cha at finance. They are both top of professional level and fully covering all the questions I had. Took time with me to understand details and things I am looking for my new car. I will recommend them to friends and family any time Thank you again!