Klaben Ford Lincoln of Kent

We loved working with Luke at Kalben. Everything went smoothly and was in and out in a couple of hours. Nice showroom and very welcoming.

Had mobile service visit my home for oil change service. Completed quickly and professionally. Scheduling was very easy, and I got a time much sooner than I expected.

Mona is always pleasant respectful and patient in answering all my questions. She is so busy but when she is working with me she gives me her full time and attention. I appreciate the consistency of working with the same kind and knowledgeable employee each time I come in.

Klaben helped me a lot with the car buying process and did a lot to help me get the best deals they can offer after my previous car was totaled.

Always professional and promises made, promises kept. Kim Wolfram is the absolute best. I always ask for her when I bring the car in for service.

I had a really good experience with them my team Kim was excellent with me kept up with me and let me know what was going on with my vehicle thanks

What a great idea to have a mobile unit that comes right to my house. Tucker was my technician and he did a very good job. Explained everything and answered several of my questions. I was very pleased with him,

Klaben, Chris Moldas, and everyone that works there are the most incredible people to do business with. From management, sales, down to service, you are never treated as "just another customer". They listen to all of your needs. They help you find what you want and work through every step to find the most affordable financing options. Most importantly, they will spend as much time with you as you need. No one at Klaben is high pressure, nor are they trying to push customers through like a revolving door. They treat every customer like family. I have been purchasing vehicles from Klaben since I was 18. I'm just shy of 50, and I have yet to step foot in another dealership. Christine and Rich have both spent numerous hours with me over the years, helping me, directing me, listening to my wants, and even bringing me back down to Earth when my wants were just not in the cards at that moment. Even in those times, they still worked with me to find an option. Needless to say, 30 years of business with Klaben, and I have never regretted one bit of it. I'm looking forward to another 30 years as a Klaben customer and the only place I purchase a vehicle.

Gavin was very informative and helpful. I would recommend this service department. Everything was as promised.

I I've always had my truck serviced at Klaben Ford whether it be routine oil changes and maintenance to more complex repairs, Klaben Ford's service team has the experience and tools to get the job done right. They are praised for their thoroughness in diagnosing and resolving problems. Communication is a strong point, with staff keeping customers informed about the status of their vehicle and explaining repairs in detail. Speaking of communication my service writer Mona crooks did an exceptional job keeping me updated every step of the way.