Reviews
Kim Wolfram is one of the best services person I ever met...
Kim Wolfram is one of the best services person I ever met she is not only a great services person but she is also a good person that I can say has become a good friend over the years.
The service staff as always friendly and efficient. The...
The service staff as always friendly and efficient. The service department makes it easy to want to return for all my service work on my Ford vehicles.
Very professional environment, excellent service center,...
Very professional environment, excellent service center, got me out of a lease and into another vehicle in under 2.5 hours. Mike is extremely helpful!
The dealership always takes care of my problems promptly....
The dealership always takes care of my problems promptly. I have been a customer for many years and refer others to Klaben. Thank you for everything.
I have been a customer of Dave's for over 40 years. He...
I have been a customer of Dave's for over 40 years. He is professional, knowledgeable, and helpful. Dave is always on top of everything.
Rob and the dealership were easy to work with and...
Rob and the dealership were easy to work with and provided transparent, friendly communications as I worked through ordering a new truck. Easy to work with.
Buying vehicle was easy. Staff very friendly....
Buying vehicle was easy. Staff very friendly. Unfortunately, service availability is an issue. I purchased a maintenance package with my new car. Can’t get the value from ii, because the service department is so busy. Called today for a routine service to car. Soonest appointment is two weeks out. My advice, think twice before purchasing maintenance package.
Thank you for taking the time to provide your honest feedback and for the positive marks left. This is shared with our entire team and gives us the chance to address internally, coach and counsel in areas necessary, and continue our commitment to providing our customers with the experience they deserve, every time. After reading your comments it was clear to me we let you down, and did not provide the convenience in scheduling for your recent visit, and ultimately failed you as a result, no excuses. I am glad we were able to reach you by phone, apologize, and appreciate your time in sharing additional insight and perspective. As we discussed, it is our responsibility to look at all aspects of your concerns and figure out the best resolve in making right a situation we created. We look forward to making sure you are able to take advantage of all benefits included in your maintenance package in the future as well. Thank you again for your feedback. I and the entire Klaben Team remain at your service. Sean Bradford - sbradford@klaben.com
I was welcomed from the moment I drove into the lot. They...
I was welcomed from the moment I drove into the lot. They made buying a car painless. The sales associates went above and beyond. It was the easiest experience buying a car I ever had
Had a leased vehicle nearly at the end of lease. Decided...
Had a leased vehicle nearly at the end of lease. Decided to buy out the vehicle. The whole process was handled very efficiently and was an overall pleasant experience.
Kim is always so courteous and helpful. I always feel...
Kim is always so courteous and helpful. I always feel she is taking care of any concerns I may have and is checking on services I may need to have.