[{"id":352621,"personPtyId":31124979,"firstName":"Christine","lastName":"Klaben","titleText":"Financial Services Manager","shortBioText":"","emailTxt":"cklaben@klaben.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":25,"combinedEmpReviewCnt":429,"imageUrl":"https://cdn-user.dealerrater.com/images/9e3232e4a333.jpg","drDealerId":43549,"dealerEmpStartDtUtc":"801964800","industryStartDtUtc":"801964800","certifiedEmployee":true,"deptDscrp":"Finance"},{"id":352622,"personPtyId":31125146,"firstName":"Jennifer","lastName":"Bowen","titleText":"Financial Services Manager","emailTxt":"jbowen@klaben.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":22,"combinedEmpReviewCnt":381,"imageUrl":"https://cdn-user.dealerrater.com/images/0933ad1eb7e7.jpg","drDealerId":43549,"dealerEmpStartDtUtc":"1346457600","industryStartDtUtc":"1346457600","certifiedEmployee":true,"deptDscrp":"Finance"},{"id":266192,"personPtyId":31126754,"firstName":"Richard","lastName":"Klaben","titleText":"President","shortBioText":"I started in 1974 washing cars and thereafter filled many positions and assumed more responsibilities within the Klaben Auto Group prior to attaining my current leadership position. With the guidance and mentoring I received from my Father, Al Klaben Sr., I have remained true to the core principles upon which our business was founded. Integrity - hard work - commitment to excellence - continuous improvement - customer driven. Customers are the foundation of our success! We have a great team of quality individuals who work together to leverage our collective resources with the intention of delivering customer experiences that stand apart in an atmosphere of transparency, trust and respect. We have one common goal, to deliver the best value to our customers, fellow team members, partners and communities. I am proud to be a part of the Klaben Team. Family comes first and I am blessed to have 4 children and an incredible wife. My passion is the business. Call 330.673.3139 ext 242","emailTxt":"rgklaben2@klaben.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":15,"combinedEmpReviewCnt":272,"imageUrl":"https://cdn-user.dealerrater.com/images/25b1230f32ca.jpg","drDealerId":43549,"dealerEmpStartDtUtc":"349833600","industryStartDtUtc":"126230400","certifiedEmployee":true,"deptDscrp":"Management"},{"id":473780,"personPtyId":36783505,"firstName":"Louis","lastName":"Polos","titleText":"Sales & Leasing Consultant","shortBioText":"","emailTxt":"lpolos@klaben.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":11,"combinedEmpReviewCnt":28,"imageUrl":"https://cdn-user.dealerrater.com/images/12eb0562bb35.jpg","drDealerId":43549,"certifiedEmployee":true,"deptDscrp":"Management"},{"id":140513,"personPtyId":31122733,"firstName":"Doug","lastName":"Carter","titleText":"Sales & Leasing Consultant","shortBioText":"I started in the car business in 1977 and at the Klaben Auto Stores in 1981. I would never want to sell cars anywhere else, because Klaben allows me to assure my customers are taken care of-no questions asked! I have two daughters, one son, three grandchildren and two great grandchildren! I love to travel and can\u001at get enough of The Ohio State Buckeyes! \n\n330-673-3139 ext 214","emailTxt":"dcarter@klaben.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":8,"combinedEmpReviewCnt":396,"imageUrl":"https://cdn-user.dealerrater.com/images/2dfcab6e63bb.jpg","drDealerId":43549,"dealerEmpStartDtUtc":"373420800","industryStartDtUtc":"247190400","certifiedEmployee":true,"deptDscrp":"Management"},{"id":140540,"personPtyId":31122743,"firstName":"Kim","lastName":"Wolfram","titleText":"Service Advisor","shortBioText":"I have been in the automotive business for over 32 years. I have been ranked in the Pittsburgh Region for Top 10 Service Advisors for over 10 years with Ford Motor Company. I pride myself on great customer service, and will always be willing to go above and beyond to make sure each and every customer is happy. I work closely with many of the local Police Departments in servicing their fleet vehicles. I love working at Klaben, and truly enjoy the work I do. I enjoy meeting new people, and assisting you with future auto service. I hope to see you soon!\n\n330-673-3139 ext 267","emailTxt":"kwolfram@klaben.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":8,"combinedEmpReviewCnt":324,"imageUrl":"https://cdn-user.dealerrater.com/images/64b4fe489a55.jpg","drDealerId":43549,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":297397,"personPtyId":33961586,"firstName":"Nate","lastName":"Bryant","titleText":"Sales & Leasing Consultant","shortBioText":"330-673-3139 ext 331","emailTxt":"nbryant@klaben.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":8,"combinedEmpReviewCnt":130,"imageUrl":"https://cdn-user.dealerrater.com/images/ad4eaa025b93.jpg","drDealerId":43549,"dealerEmpStartDtUtc":"1443657600","industryStartDtUtc":"1443657600","certifiedEmployee":true,"deptDscrp":"Management"},{"id":352637,"personPtyId":31125439,"firstName":"Andy","lastName":"Bellian","titleText":"Sales Manager","shortBioText":"I have lived in Stow for 27 years. I am married to my lovely bride Karen, and have three wonderful children! I have been in Automotive Industry since 1989! My passion is the people.\r\nBuilding relationships, and working to make a difference. My wife and I also own a 50's style diner that keeps us both busy. Boating, traveling, and fine dining are among my favorite things to do. Call me anytime! My cell is 330-714-3101 or extension 244 at Klaben!","emailTxt":"abellian@klaben.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":7,"combinedEmpReviewCnt":139,"imageUrl":"https://cdn-user.dealerrater.com/images/ffb31d4a8822.jpg","drDealerId":43549,"dealerEmpStartDtUtc":"1254355200","industryStartDtUtc":"617932800","certifiedEmployee":true,"deptDscrp":"Management"},{"id":140528,"personPtyId":31122738,"firstName":"Dan","lastName":"Peters","titleText":"Sales & Leasing Consultant","shortBioText":"I work at Klaben Ford Lincoln as a Sales and Leasing Professional. I have been with Ford and Lincoln for over 25 years. My wife and I have 2 Children. We have lived in the area most of our lives. Please stop in and see me at Ohio\u001as Premier Ford and Lincoln Dealership, Klaben! Thank You!\n\n330-673-3139 ext 226","emailTxt":"dpeters@klaben.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":153,"imageUrl":"https://cdn-user.dealerrater.com/images/9c1327950d33.jpg","drDealerId":43549,"dealerEmpStartDtUtc":"1254355200","industryStartDtUtc":"652147200","certifiedEmployee":true,"deptDscrp":"Management"},{"id":273367,"personPtyId":33966026,"firstName":"Tim","lastName":"Sterling","titleText":"Sales & Leasing Consultant","shortBioText":"330-673-3139 ext 348","emailTxt":"tsterling@klaben.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":135,"imageUrl":"https://cdn-user.dealerrater.com/images/5cdd37a05ffd.jpg","drDealerId":43549,"dealerEmpStartDtUtc":"1380585600","certifiedEmployee":true,"deptDscrp":"Management"},{"id":460932,"personPtyId":34904914,"firstName":"Branden","lastName":"Johnson","titleText":"Sales & Leasing Consultant","shortBioText":"","emailTxt":"bjohnson@klaben.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":7,"combinedEmpReviewCnt":25,"imageUrl":"https://cdn-user.dealerrater.com/images/55c831a4ae1c.jpg","drDealerId":43549,"dealerEmpStartDtUtc":"1509494400","industryStartDtUtc":"1509494400","certifiedEmployee":true,"deptDscrp":"Management"},{"id":140530,"personPtyId":31122734,"firstName":"Jeff","lastName":"Tetreault","titleText":"Sales & Leasing Consultant","shortBioText":"After 30 years, I still love the excitement of helping someone with their new vehicle. The best feeling of all is when my customers return year after year and choose me to assist them again or when they refer me to their own family and friends. That says it all.\n\n330-673-3139 ext 221","emailTxt":"jtetreault@klaben.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":144,"imageUrl":"https://cdn-user.dealerrater.com/images/538527a87adf.jpg","drDealerId":43549,"certifiedEmployee":true,"deptDscrp":"Management"},{"id":140524,"personPtyId":31127536,"firstName":"Chris","lastName":"Moldas","titleText":"Sales & Leasing Consultant","shortBioText":"I was born in Steubenville, OH and raised in Follansbee, WV. I received a Flight Technology Degree at Kent State University in 1995. I have worked in the automobile business for over 20 years and every one of those has been at Klaben! Over the years I have developed a loyal customer base through straightforward business practices and striving for complete customer satisfaction. Outside of work I enjoy movies, racquetball, new tech gadgets, and traveling with my fabulous wife Diana. I look forward to serving you, your family, and your friends for years to come.\n\n(330)673-3139 ext. 215","emailTxt":"cmoldas@klaben.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":243,"imageUrl":"https://cdn-user.dealerrater.com/images/a32f70a171a4.jpg","drDealerId":43549,"dealerEmpStartDtUtc":"799286400","industryStartDtUtc":"799286400","certifiedEmployee":true,"deptDscrp":"Management"},{"id":398457,"personPtyId":31135295,"firstName":"Christopher","lastName":"Volk","titleText":"Sales & Leasing Consultant","shortBioText":"","emailTxt":"cvolk@klaben.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":65,"imageUrl":"https://cdn-user.dealerrater.com/images/59c08a4b3ffd.jpg","drDealerId":43549,"certifiedEmployee":true,"deptDscrp":"Management"},{"id":140525,"personPtyId":31127392,"firstName":"Dave","lastName":"Mott","titleText":"Sales & Leasing Consultant","shortBioText":"I have been with Klaben Ford Lincoln for over 30 years! I not only sell and lease Ford and Lincoln products, I have been driving them for just as long! I treat all my customers like friends, before and after the sale! I believe in the product and I believe we provide the best service department around! Stop in or give me a call and allow me to show you how simple the buying process can be! \n\n330-673-3139 ext 229","emailTxt":"dmott@klaben.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":210,"imageUrl":"https://cdn-user.dealerrater.com/images/78fe90383760.jpg","drDealerId":43549,"certifiedEmployee":true,"deptDscrp":"Management"},{"id":208435,"firstName":"Joe","lastName":"Bellian","titleText":"Sales & Leasing Consultant","shortBioText":"I started with the Klaben Auto Group in March of 2014. In fall of 2015 I graduated with a dual degree in Business Administration and Marketing at the University of Akron. I love meeting new people and helping them achieve their automotive goals. In my spare time I enjoy golf and snow boarding. As a lifetime resident of Stow Ohio it's great to see so many familiar faces frequenting the Dealership. Stop by and say hello! I would love to help fulfill your needs.\n\n330-673-3139 ext 218","emailTxt":"jbellian@klaben.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":171,"imageUrl":"https://cdn-user.dealerrater.com/images/2fbea128be79.jpg","drDealerId":43549,"certifiedEmployee":true,"deptDscrp":"Management"},{"id":297349,"personPtyId":31126884,"firstName":"Matt","lastName":"Moyers","titleText":"Sales & Leasing Consultant","shortBioText":"I grew up in Aurora, currently live in Ravenna with my wife Della and our 3 crazy kids. I enjoy hunting, fishing, and drag racing my car when I have spare time.\r\n\r\n330-673-3139 ext 344","emailTxt":"mmoyers@klaben.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":101,"imageUrl":"https://cdn-user.dealerrater.com/images/76f4126c88da.jpg","drDealerId":43549,"dealerEmpStartDtUtc":"1443657600","certifiedEmployee":true,"deptDscrp":"Management"},{"id":352638,"personPtyId":31125276,"firstName":"Terry","lastName":"Colbert","titleText":"Sales Manager","shortBioText":"","emailTxt":"tcolbert@klaben.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":60,"imageUrl":"https://cdn-user.dealerrater.com/images/01bd62be0669.jpg","drDealerId":43549,"dealerEmpStartDtUtc":"391737600","industryStartDtUtc":"157766400","certifiedEmployee":true,"deptDscrp":"Management"},{"id":140517,"personPtyId":31122732,"firstName":"Ty","lastName":"Davis","titleText":"Sales & Leasing Consultant","shortBioText":"Of my 19 years in the automotive sales industry, 16 have been with Klaben. I take great pride in my customer service history with clients throughout the entire State of Ohio and beyond. My wife and I have lived in this area for over 29 years and our children have been heavily involved in local sports and community organizations. I welcome the opportunity to make you a member of \"Our Family\" at Klaben!! \r\n\r\n330-673-3139 ext 346","emailTxt":"tdavis@klaben.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":322,"imageUrl":"https://cdn-user.dealerrater.com/images/20202522b835.jpg","drDealerId":43549,"industryStartDtUtc":"854755200","certifiedEmployee":true,"deptDscrp":"Management"},{"id":140515,"firstName":"Mike","lastName":"Cooney","titleText":"Sales & Leasing Consultant","shortBioText":"I have a long history when it comes to customer service. My family was in the marine industry until we sold the family business in 2002. I then came to Klaben and continue to deliver the same level of \"family style\" customer service! I have been married for 31years to Rhonda, who also works at Klaben, and we have a daughter. I am a very active member of the community. When I\u001am not volunteering my time at the Kent Heritage Festival .I enjoy spending time with my family or riding my Harley with my wife.\n\n330-673-3139 ext 343","emailTxt":"mcooney@klaben.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":322,"imageUrl":"https://cdn-user.dealerrater.com/images/601e897fa254.jpg","drDealerId":43549,"certifiedEmployee":true,"deptDscrp":"Management"},{"id":140511,"personPtyId":31122731,"firstName":"Terry","lastName":"Baughman","titleText":"Sales & Leasing Consultant","shortBioText":"I have been with the Klaben Auto Stores for over 25 years. I am married and have one son, two daughters and five grandkids. My favorite thing is to spend time with my grandkids and family. I will always provide you with top notch personal service. My goal is to create a long term lasting relationship with every one of my customers.\n\n330-673-3139 ext 220","emailTxt":"tbaughman@klaben.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":175,"imageUrl":"https://cdn-user.dealerrater.com/images/6df60f3640a4.jpg","drDealerId":43549,"certifiedEmployee":true,"deptDscrp":"Management"},{"id":140510,"personPtyId":31122726,"firstName":"Don","lastName":"Batten","titleText":"Sales & Leasing Consultant","shortBioText":"I\u001ave lived in the Akron-Canton area all my life except for my service in the Navy. I started with Klaben Ford Lincoln in 2012. However, I\u001ave been in automobile sales for over 30 years. Klaben makes it simple by putting their best bottom line price on every car. When I\u001am not working, I enjoy spending time with my wife, children, and grandchildren. When I can find the time I enjoy hunting, fishing and backpacking. I\u001ave been a member of the new Horizons Christian Church in Ellet for over 27 years. Remember, \u001aWe\u001are Closer Than You Think\u001a.\n\n330-673-3139 ext 222","emailTxt":"dbatten@klaben.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":174,"imageUrl":"https://cdn-user.dealerrater.com/images/4da3c8a71437.jpg","drDealerId":43549,"dealerEmpStartDtUtc":"1328054400","industryStartDtUtc":"131328000","certifiedEmployee":true,"deptDscrp":"Management"},{"id":140532,"personPtyId":31122739,"firstName":"Roscoe","lastName":"Woodberry","titleText":"Sales & Leasing Consultant","shortBioText":"I\u001am originally from Cleveland and have been providing customers in the northeast Ohio area with superior customer service since 2007. I have a wife, two young sons, and a beautiful baby girl who keep me happy and busy. I am an energetic, fun-loving, free spirit. I attribute my positive attitude to my love for my job! \u001aWhen you love what you do, you never have to work again!\u001a I started at the Chrysler Jeep Dodge Ram store then moved to the Ford Lincoln store. I can help you with all the brands we offer. When I\u001am not busy taking care of my customers or playing catch with my boys, I am rooting for my favorite Cleveland sports teams! \n\n330-673-3139 ext 227","emailTxt":"rwoodberry@klaben.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":340,"imageUrl":"https://cdn-user.dealerrater.com/images/92572ed3dedf.jpg","drDealerId":43549,"dealerEmpStartDtUtc":"1172707200","industryStartDtUtc":"1172707200","certifiedEmployee":true,"deptDscrp":"Management"},{"id":140512,"personPtyId":31122727,"firstName":"Doug","lastName":"Beavers","titleText":"Sales & Leasing Consultant","shortBioText":"I have been in auto and truck sales for 32 years including 30 with Klaben. I have lived in Kent for most of my life. At Klaben, we are given a huge arsenal of tools to help assure our customers have the best buying experience possible. We will do everything in our power to make sure that our customers are completely satisfied with everything from sales to service to the ownership experience after the sale. So hurry on in because \u001aWe\u001are Closer Than You Think.\u001a\n\n330-673-3139 ext 354","emailTxt":"dbeavers@klaben.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":156,"imageUrl":"https://cdn-user.dealerrater.com/images/1c8d82f00922.jpg","drDealerId":43549,"certifiedEmployee":true,"deptDscrp":"Management"},{"id":315086,"personPtyId":31127015,"firstName":"Tyler","lastName":"Kline","titleText":"Sales & Leasing Consultant","shortBioText":"Any car enthusiasts out there? I have enjoyed cars as far back as I can remember - from hot wheels to my truck and track car. I am a Stow-Munroe Falls alumnus and an Eagle Scout. I've worked as an auto technician since September of 2010 while attending Kent State University for Flight Technology and Air Traffic Control. When I'm not working, I enjoy car events, playing with my dogs, golfing, traveling and shooting. I joined the Klaben Auto Stores in February of 2016. I look forward to putting you in the vehicle that fits your needs. Let\u001as make this the best car buying experience ever! \r\n\r\nI can be reached at 330.673.3139 ext 263","emailTxt":"tkline@klaben.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":132,"imageUrl":"https://cdn-user.dealerrater.com/images/f9e1eb1e63f6.jpg","drDealerId":43549,"dealerEmpStartDtUtc":"1454284800","industryStartDtUtc":"1454284800","certifiedEmployee":true,"deptDscrp":"Management"},{"id":140535,"personPtyId":31122735,"firstName":"Mike","lastName":"Brandvold","titleText":"Service Advisor","shortBioText":"I have been at Klaben for over 23 years, because Klaben lets me take care of my customers. Your total satisfaction is my goal. I started my career here as a technician then shop foreman, and for the last 9 years as a Master Certified Service Advisor. Twice in the last 6 years I\u001ave been fortunate to be ranked #1 amongst service advisors in the Pittsburgh region. I take a lot of pride in being honest and fair to everyone. I provide the highest level of technical expertise in every area from the latest technology to the best replacement tires for your vehicle. My goal is building a relationship that lasts a lifetime. Stop by and say hi!\n\n330-673-3139 ext 261","emailTxt":"mbrandvold@klaben.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":12,"combinedEmpReviewCnt":254,"imageUrl":"https://cdn-user.dealerrater.com/images/c189fe131f6e.jpg","drDealerId":43549,"dealerEmpStartDtUtc":"712627200","industryStartDtUtc":"525916800","certifiedEmployee":true,"deptDscrp":"Service"},{"id":140536,"personPtyId":31122742,"firstName":"Mona","lastName":"Crooks","titleText":"Service Advisor","shortBioText":"I started with Klaben in 1992 as a receptionist and file person. I was thankful to get the opportunity to change positions and become a service advisor a year later. In the last 19 years I have been blessed by meeting and helping so many faithful Klaben customers, many of whom have become friends. I\u001am Masters Certified as a Ford Lincoln service advisor. For the year 2012, I was ranked in the top 10 of all service advisors in the Pittsburgh region. I enjoy my work here at Klaben and look forward to seeing you soon.\n\n330-673-3139 ext 262","emailTxt":"mcrooks@klaben.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":317,"imageUrl":"https://cdn-user.dealerrater.com/images/3b7475d8566c.jpg","drDealerId":43549,"dealerEmpStartDtUtc":"699408000","industryStartDtUtc":"699408000","certifiedEmployee":true,"deptDscrp":"Service"},{"id":140526,"personPtyId":31127538,"firstName":"Bob","lastName":"Paytas","titleText":"Sales & Leasing Consultant","shortBioText":"I have been assisting customers since 1981 and have worked at Klaben Ford Lincoln for 25 years, thanks to all my loyal customers for keeping me out of the unemployment office! So for your best bottom line deal, come see me, I just love selling cars!\n\n330-673-3139 ext 347","emailTxt":"bpaytas@klaben.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":190,"imageUrl":"https://cdn-user.dealerrater.com/images/ec31af30b8c0.jpg","drDealerId":43549,"certifiedEmployee":true,"deptDscrp":"Management"},{"id":385140,"personPtyId":31131870,"firstName":"James","lastName":"Stickler","titleText":"Sales Manager","shortBioText":"I grew up in Alaska and started working at a dealer while going through college. In 2008 I moved with my wife and children to northeast Ohio and continued my career at a dealership. I have had the opportunity to help many great people over the years and it is my passion to do the very best that I can for everyone.","emailTxt":"jstickler@klaben.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":78,"imageUrl":"https://cdn-user.dealerrater.com/images/1d144f6e440f.jpg","drDealerId":43549,"dealerEmpStartDtUtc":"1485907200","industryStartDtUtc":"949363200","certifiedEmployee":true,"deptDscrp":"Management"},{"id":362090,"personPtyId":31125626,"firstName":"Kyle","lastName":"Sott","titleText":"Service Advisor","shortBioText":"","emailTxt":"ksott@klaben.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":112,"imageUrl":"https://cdn-user.dealerrater.com/images/a6a9fdc1c11b.jpg","drDealerId":43549,"dealerEmpStartDtUtc":"1451606400","industryStartDtUtc":"1451606400","certifiedEmployee":true,"deptDscrp":"Service"},{"id":467413,"personPtyId":35644601,"firstName":"Carli","lastName":"Ramage","titleText":"Service Advisor","shortBioText":"","emailTxt":"cramage@klaben.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/2ebe1c01765a.jpg","drDealerId":43549,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":498256,"firstName":"Denise","lastName":"Alcorn","titleText":"Financial Services Manager","emailTxt":"dalcorn@klaben.com","combinedRecentReviewCnt":4,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":43549,"dealerEmpStartDtUtc":"1519862400","industryStartDtUtc":"1519862400","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":301680,"personPtyId":33961810,"firstName":"Nick","lastName":"Johnson","titleText":"Body Shop Advisor","shortBioText":"Hello \n\nThank you for taking the time to check out my profile. \n\n\nNick Johnson\nBody Shop Advisor\nKlaben Auto Stores\n330.673.3139 ext 553\nnjohnson@klaben.com\nVisit www.klaben.com\nCheck out our Reviews at www.dealerrater.com\nThe Klaben Automotive Group\u001as mission is to be a premier automotive enterprise, driven by the customer, committed to excellence, and providing value to our customers, team members, partners and communities.","emailTxt":"njohnson@klaben.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":27,"imageUrl":"https://cdn-user.dealerrater.com/images/c248d06e4749.jpg","drDealerId":43549,"dealerEmpStartDtUtc":"1354320000","industryStartDtUtc":"1354320000","certifiedEmployee":false,"deptDscrp":"Collision Center"},{"id":356925,"personPtyId":31128764,"firstName":"Patrick","lastName":"Sandy","titleText":"Quick Lane Manager","shortBioText":"","emailTxt":"psandy@quicklanekent.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":28,"imageUrl":"https://cdn-user.dealerrater.com/images/5f48f99b5252.jpg","drDealerId":43549,"dealerEmpStartDtUtc":"1380585600","industryStartDtUtc":"541555200","certifiedEmployee":false,"deptDscrp":"Service"},{"id":381089,"personPtyId":31129840,"firstName":"Floyd","lastName":"Bowen","titleText":"Quick Lane Service Advisor","shortBioText":"","emailTxt":"fbowen@quicklanekent.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":26,"imageUrl":"https://cdn-user.dealerrater.com/images/d2485af21a7a.jpg","drDealerId":43549,"dealerEmpStartDtUtc":"1477958400","industryStartDtUtc":"504921600","certifiedEmployee":false,"deptDscrp":"Service"},{"id":263197,"personPtyId":33960204,"firstName":"Steve","lastName":"Workman","titleText":"Assistant Body Shop Manager","shortBioText":"330-673-3139 ext 551","emailTxt":"sworkman@klaben.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":61,"imageUrl":"https://cdn-user.dealerrater.com/images/7f6fa2fa1cf2.jpg","drDealerId":43549,"dealerEmpStartDtUtc":"938736000","certifiedEmployee":false,"deptDscrp":"Collision Center"},{"id":140522,"firstName":"Kenny","lastName":"King","titleText":"Sales & Leasing Consultant","shortBioText":"I have been in the area for over 30 years including 25 with the Klaben Auto Stores. The majority of my sales come from repeat and referral customers because I treat them with honesty and integrity. I do my best to assure this is the best purchase experience they ever have and they return for future vehicles. Some might say I put the \u001aK\u001a in Klaben!\r\n\r\n330-673-3139 ext 327","emailTxt":"kking@klaben.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":231,"imageUrl":"https://cdn-user.dealerrater.com/images/21572af4c43f.jpg","drDealerId":43549,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":352636,"personPtyId":31125274,"firstName":"Tim","lastName":"Casto","titleText":"Sales Manager","shortBioText":"I have worked in the Automotive Industry since 1975, spending the last 6 years with the Klaben Family in Kent. I just recently moved to Coventry Crossings with my youngest of my three sons and our Yellow Lab. In my spare time I look forward to spending time with my grandson. Call me at 330-673-3139 ext. 213","emailTxt":"tcasto@klaben.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":54,"imageUrl":"https://cdn-user.dealerrater.com/images/1c50d745540f.jpg","drDealerId":43549,"dealerEmpStartDtUtc":"1304208000","industryStartDtUtc":"207705600","certifiedEmployee":false,"deptDscrp":"Management"},{"id":376883,"personPtyId":31132152,"firstName":"Duane","lastName":"Taylor","titleText":"Shop Foreman","shortBioText":"","emailTxt":"dtaylor@klaben.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/6452f92ddcf9.jpg","drDealerId":43549,"dealerEmpStartDtUtc":"673056000","industryStartDtUtc":"673056000","certifiedEmployee":false,"deptDscrp":"Service"},{"id":140516,"personPtyId":31122736,"firstName":"JC","lastName":"Crawford","titleText":"Sales & Leasing Consultant","shortBioText":"For over 42 years I have been blessed to have the privilege of providing service to the incredible people of Northeast Ohio. My clients are my friends. I started with the Klaben Auto Stores on January 2, 1998. I chose Klaben because they truly put the customer first. At Klaben, I am part of the family, as are my clients. When I'm not selling cars, I spend my free time working out to stay fit so that I can continue to enjoy my passion, riding my motorcycle cross country. I have clocked over 15,000 miles in the last few years exploring America and meeting incredible people. My favorite trip was to Portland, Oregon. I love to talk about cars, trucks and of course, motorcycles. \n\n330-673-3139 ext 223","emailTxt":"jccrawford@klaben.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":40,"imageUrl":"https://cdn-user.dealerrater.com/images/ba3d1172ad2f.jpg","drDealerId":43549,"dealerEmpStartDtUtc":"883612800","industryStartDtUtc":"5097600","certifiedEmployee":false,"deptDscrp":"Management"},{"id":140537,"personPtyId":31122737,"firstName":"Joe","lastName":"French","titleText":"Service Advisor","shortBioText":"I have been working at Klaben for 20 years. I have been Master Certified for over 10 years, and have been in the Top 10 for the Pittsburgh Region for over 7 years. I enjoy giving customers the best possible service experience they can have and cherish the many lasting relationships that have developed over the years.\n\n330-673-3139 ext 368","emailTxt":"jfrench@klaben.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":199,"imageUrl":"https://cdn-user.dealerrater.com/images/999c54e97085.jpg","drDealerId":43549,"dealerEmpStartDtUtc":"825638400","certifiedEmployee":false,"deptDscrp":"Service"},{"id":263196,"personPtyId":33960656,"firstName":"Artie","lastName":"Gissinger","titleText":"Body Shop Manager","shortBioText":"330-673-3139 ext 552","emailTxt":"agissinger@klaben.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":65,"imageUrl":"https://cdn-user.dealerrater.com/images/e0b8d853d5aa.jpg","drDealerId":43549,"certifiedEmployee":false,"deptDscrp":"Collision Center"},{"id":336471,"personPtyId":31127367,"firstName":"Tom","lastName":"Alcorn","titleText":"Service Manager / Safety Coordinator","shortBioText":"30 yrs of Automotive and Light Duty truck experience at your service. I have the privilege of being Dealerships Customer Relationship Manager to Ford Motor Company and Lincoln Motor... Born and raised in Summit county graduated from Green High school in 1981, Stark State 1984. Please call or write if you have any questions that I may help you with.","emailTxt":"talcorn@klaben.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":82,"imageUrl":"https://cdn-user.dealerrater.com/images/4eb16ed7ea81.jpg","drDealerId":43549,"dealerEmpStartDtUtc":"552096000","industryStartDtUtc":"552096000","certifiedEmployee":false,"deptDscrp":"Service"},{"id":331497,"personPtyId":31124910,"firstName":"Carl","lastName":"Bujorian","titleText":"Service Manager","shortBioText":"I've had the pleasure of working Klaben family for over 30 years. I started out washing cars, driving the parts truck and selling cars. After graduating from the University of Akron I was given the opportunity to work as a service advisor, which then led to being a dispatcher, service manager and then service director. I've lived in the Akron/Kent area all my life. I enjoy spending time with my family, my dogs and in the Summit County Metro Parks.","emailTxt":"cbujorian@klaben.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/b6b3af123e95.jpg","drDealerId":43549,"dealerEmpStartDtUtc":"515289600","industryStartDtUtc":"360201600","certifiedEmployee":false,"deptDscrp":"Service"},{"id":444676,"personPtyId":33226552,"firstName":"Brandon","lastName":"Pritchett","titleText":"Service Advisor","shortBioText":"","emailTxt":"bpritchett@klaben.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":29,"imageUrl":"https://cdn-user.dealerrater.com/images/7f8d160cb340.jpg","drDealerId":43549,"dealerEmpStartDtUtc":"1501545600","certifiedEmployee":false,"deptDscrp":"Service"},{"id":381075,"personPtyId":31138578,"firstName":"James","lastName":"Perkins","titleText":"Quick Lane Service Advisor","shortBioText":"","emailTxt":"jperkins@quicklanekent.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/21b65b249faf.jpg","drDealerId":43549,"dealerEmpStartDtUtc":"1285891200","industryStartDtUtc":"1285891200","certifiedEmployee":false,"deptDscrp":"Service"},{"id":440708,"personPtyId":32826560,"firstName":"Sean","lastName":"Bradford","titleText":"Service Lane Manager","shortBioText":"","emailTxt":"sbradford@klaben.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/d7661e09dd08.jpg","drDealerId":43549,"dealerEmpStartDtUtc":"1501545600","industryStartDtUtc":"673056000","certifiedEmployee":false,"deptDscrp":"Service"},{"id":492527,"personPtyId":38824191,"firstName":"Luke","lastName":"Cornish","titleText":"Sales & Leasing Consultant","emailTxt":"lcornish@klaben.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/5d41e69af3cb.jpg","drDealerId":43549,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":506455,"firstName":"Douglas","lastName":"Lewin","titleText":"Sales Manager","emailTxt":"dlewin@klaben.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":43549,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":497412,"firstName":"Stephen","lastName":"Board","titleText":"Sales & Leasing Consultant","emailTxt":"sboard@klaben.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":43549,"dealerEmpStartDtUtc":"1519862400","industryStartDtUtc":"1519862400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":364349,"personPtyId":31126752,"firstName":"Michael","lastName":"Van Hoose","titleText":"Fixed Operations Director","shortBioText":"330-673-3139 ext 168","emailTxt":"mvanhoose@klaben.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/cc6cf708b98b.jpg","drDealerId":43549,"certifiedEmployee":false,"deptDscrp":"Service"}]
Cars for Sale   /   Dealers  /  Klaben Ford Lincoln Inc.

Klaben Ford Lincoln Inc.

4.9 out of 5 (4.9) 7528 reviews
1089 W Main St Kent, OH 44240
Dealer website
New Used Service
(888) 660-0760 (888) 660-1928 (330) 474-6370
Dealer website

Dealer on Cars.com since September 2005

Currently in stock!

102
Used cars
639
New cars
Email
Call

Call This Dealer

New Used Service
888-660-0760 888-660-1928 330-474-6370

Today's Hours

Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 6:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 6:00 PM
Wed 9:00 AM - 6:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 7:00 AM - 3:00 PM
Sun Closed

Reviews

4.9 out of 5 4.9
7528 lifetime reviews. Includes reviews of Klaben Ford Lincoln Inc. from DealerRater.com

  • FEATURED REVIEW

    5.0 out of 5
    You'll be happy you went to Chris at Klaben
    by R Wolf from Streetsboro, OH
    February 6, 2017

    We have purchased our last 6 cars from Chris Moldas at Klaben Ford because Chris treats us as real people. He takes the time to listen to what we want... and never tries to push us into something else. Chris doesn't "sell" us a car, he addresses our needs and guides us toward a quality investment. When we finish working with Chris, we have a positive feeling about the experience - no buyer's remorse. We tell everyone to go to Chris Moldas! In the finance department, go to Jennifer. She made the process quick and humorous!! As far as servicing our vehicles, we insist on seeing Mona in the service department. She's a no nonsense person who listens to concerns and answers questions about what our cars need. Mona makes sure we are in and out as quickly as possible.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    Awesome Experience!!
    by Vince on DealerRater.com
    April 18, 2018

    I would highly recommend Klaben and Louis to anyone looking for a car. In and out in no time. Best car shopping experience I've ever had!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Employees Worked With
    5.0 out of 5
    Louis Polos

    Sales & Leasing Consultant

  • 5.0 out of 5
    Lease
    by One happy customer! on DealerRater.com
    April 17, 2018

    We have been coming to Klaben Ford for years for our cars, Bob Paytas always takes excellent care of us! Great experience, highly recommend Bob, he wi...ll take good care of you and your family!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Employees Worked With
    4.9 out of 5
    Bob Paytas

    Sales & Leasing Consultant

Read all reviews

See All In-Stock Inventory

102
Used cars
639
New cars

Service Shop

Service Reviews

lifetime reviews of the Service Department.
Includes reviews of Klaben Ford Lincoln Inc. from DealerRater.com

Read all Service & Repair reviews

Service Pricing

    Wheel Balance

    $39.95

    Oil, Filter Change

    $31.95

    Tire Rotation

    $14.95

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 613 Offers on 20 Models

About Our Dealership

Dealer on Cars.com since September 2005

At Klaben, we keep it simple and straightforward. Get your "Best Bottom Line Deal" on hundreds of new, used & certified vehicles - everyday! At Klaben , you're always "closer thank you think" to a huge selection, outstanding service and a great value. Check out what others are saying about Klaben on DealerRater at www.dealerrater.com!

""We're Closer Than You Think""

Top Reviewed Employees
5.0 out of 5
Christine Klaben

Financial Services Manager
5.0 out of 5
Jennifer Bowen

Financial Services Manager
5.0 out of 5
Richard Klaben

President
5.0 out of 5
Louis Polos

Sales & Leasing Consultant
5.0 out of 5
Doug Carter

Sales & Leasing Consultant
5.0 out of 5
Kim Wolfram

Service Advisor
5.0 out of 5
Nate Bryant

Sales & Leasing Consultant
5.0 out of 5
Andy Bellian

Sales Manager
5.0 out of 5
Dan Peters

Sales & Leasing Consultant
5.0 out of 5
Tim Sterling

Sales & Leasing Consultant
5.0 out of 5
Branden Johnson

Sales & Leasing Consultant
5.0 out of 5
Jeff Tetreault

Sales & Leasing Consultant
5.0 out of 5
Chris Moldas

Sales & Leasing Consultant
5.0 out of 5
Christopher Volk

Sales & Leasing Consultant
5.0 out of 5
Dave Mott

Sales & Leasing Consultant
5.0 out of 5
Joe Bellian

Sales & Leasing Consultant
5.0 out of 5
Matt Moyers

Sales & Leasing Consultant
5.0 out of 5
Terry Colbert

Sales Manager
5.0 out of 5
Ty Davis

Sales & Leasing Consultant
5.0 out of 5
Mike Cooney

Sales & Leasing Consultant
5.0 out of 5
Terry Baughman

Sales & Leasing Consultant
5.0 out of 5
Don Batten

Sales & Leasing Consultant
5.0 out of 5
Roscoe Woodberry

Sales & Leasing Consultant
5.0 out of 5
Doug Beavers

Sales & Leasing Consultant
5.0 out of 5
Tyler Kline

Sales & Leasing Consultant
4.9 out of 5
Mike Brandvold

Service Advisor
4.9 out of 5
Mona Crooks

Service Advisor
4.9 out of 5
Bob Paytas

Sales & Leasing Consultant
4.9 out of 5
James Stickler

Sales Manager
4.8 out of 5
Kyle Sott

Service Advisor
5.0 out of 5
Carli Ramage

Service Advisor
NOT RATED
Denise Alcorn

Financial Services Manager
5.0 out of 5
Nick Johnson

Body Shop Advisor
5.0 out of 5
Patrick Sandy

Quick Lane Manager
5.0 out of 5
Floyd Bowen

Quick Lane Service Advisor
5.0 out of 5
Steve Workman

Assistant Body Shop Manager
5.0 out of 5
Kenny King

Sales & Leasing Consultant
5.0 out of 5
Tim Casto

Sales Manager
5.0 out of 5
Duane Taylor

Shop Foreman
5.0 out of 5
JC Crawford

Sales & Leasing Consultant
4.9 out of 5
Joe French

Service Advisor
4.9 out of 5
Artie Gissinger

Body Shop Manager
4.9 out of 5
Tom Alcorn

Service Manager / Safety Coordinator
4.9 out of 5
Carl Bujorian

Service Manager
4.8 out of 5
Brandon Pritchett

Service Advisor
4.7 out of 5
James Perkins

Quick Lane Service Advisor
4.6 out of 5
Sean Bradford

Service Lane Manager
NOT RATED
Luke Cornish

Sales & Leasing Consultant
NOT RATED
Douglas Lewin

Sales Manager
NOT RATED
Stephen Board

Sales & Leasing Consultant
NOT RATED
Michael Van Hoose

Fixed Operations Director
Klaben Ford Lincoln Inc.
1089 W Main St Kent, OH 44240
New (888) 660-0760
Used (888) 660-1928
Service (330) 474-6370
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