Klaben Ford Lincoln of Kent

I was referred to this dealership by a friend Joe G. who works at this location in the appearance dept. My car buying experience with Tim Sterling was exceptional! He made it easy to do business. Although Tim works at the Ford store, he found a vehicle for me in my budget across the street at the Klaben CDDR store. He recommended and let me take a long test drive in a Wagoneer S Launch Edition. I had some apprehension in going with an EV at first, however I slowly fell in love with this vehicle. It's Jeep's equivalent to a Model Y but with a more luxurious interior and refined suspension. It's quick too! To my surprise Tim Sterling knew everything about this vehicle and it's many buttons. Tim does not pressure you into buying a vehicle. He wants to make sure this what you want. I would also like to give a huge shoutout to the managers at the Klaben CDJR store both Steve and Tim. These gentleman took good care of me as well pre and post sale. In my years in leasing vehicles this is the fastest buying experience once I settled on a vehicle. I would highly recommend Klaben stores if you're in the market for a new or used vehicle!

I recently scheduled service for my 2020 Ford Edge due to transmission issues. Since we had a vacation planned, arranging the appointment after our return worked out perfectly. Joe French, our service associate, was exceptional—helpful, caring, and attentive throughout the entire process. The vehicle was kept overnight, and Klaben Ford provided us with a rental, which made things incredibly convenient. Fortunately, the Edge only required a software update. Joe even followed up a couple of days later to check on the car’s performance, which speaks volumes about the level of care Klaben provides. Having purchased several vehicles from Klaben dealerships since the 1980s, I’ve witnessed impressive strides in both customer service and sales. I'm thoroughly satisfied with my experience and wouldn’t hesitate to recommend Klaben Ford to others.

Most pleasant car buying experience ever! My wife and I were both very comfortable with the process!

Kim Wolfram has helped us with our cars for years, We've never been disappointed. She's so personable and professional. Thank you for the great service.

Thank you, Joe French, for being a friendly face at the Service Center, and helping us take care of our 2019 Ford Fusion Titanium.

I had really good time and everything want smooth and Louis helped me a lot with the car and everything he was really awesome and best person to work with for car I would love to refer my friends to work with him for car if they decide to buy Lincoln car and Luke also was great he helped me a lot too! Thank you all for your great service

Luke did an amazing job! He really understood my needs and what I was looking for in a car. Made the whole process easy. Couldn’t recommend him enough.

I have always great service at Klaben and the staff has always been great to work with

Klaben Ford Lincoln is the cream of the crop dealer. Wouldn't go anywhere else!

Klaben is so customer focused. Couldn’t ask for better care from any other dealer