Klaben Ford Lincoln of Kent

I have been a Klaben Ford customer for over 35 years and continue to be impressed with the superb caring for customers and friendly professional staff. I am also amazed that Richard Klaben greeted me by my first name considering how many people he encounters. I appreciate Kim’s upfront explanations in easy to understand terms, options, and guidance. Kim also looks out for my $ and assures the best. Kim even calls me back on her day off when I left a message to make sure I wasn’t stranded. She always goes above and beyond, always friendly and caring.

I had a great experience purchasing a new lincoln from Mike Cooney. He provided excellent customer service and made the buying process quick and easy.

I am always satisfied with the staff and service at Klaben. I have been a customer for years, and I am not planning on going anywhere else

Friendly, knowledgeable, convenient, professional, quick. Easy to do business at this dealer. Mona is always great!

The dealership is a first class business that welcomes everyone that walks into the showroom. It’s is a clean and friendly business that accommodates a buyers needs. A well run organization!

Kim is the Best rep. that I've had the pleasure to work w/ for the last 15 years. She explains everything so I can understand the issue. She is always professional and keeps me informed the entire time. I've ALWAYS got great service from her and will continue to as for Kim.THANKS

Rob was very professional and explained everything very thoroughly. I was very impressed by the valet service and the hospitality in the waiting room.

Great group of people, Tim and Bo were fantastic to work with. They were there to answer all my questions that I had. The dealership even worked with me on my payments that I was looking for. I felt really comfortable working with them unlike other dealerships I have been to in the past. Again great group of people.

Needed warranty work for possible battery issues. Klaben service scheduled me for mobile service for 5/13. Dylan arrived right on time and completed the necessary service in 30 minutes or less. Fantastic service and completely satisfied. Dylan is very personable and professional and a credit to your service team. Received a follow up call from Anthony Thurman to make sure everything was done correctly. Advised yes.

Helped me find a perfect car that fit my liking. He was very helpful with everything!