Reviews
Dealership friendly and knowledgeable Clean inviting
Dealership friendly and knowledgeable Clean inviting environment Great coffee lol Prompt service (waited on site)
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Sharon, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
Quick, polite, nice, and easy to work with team at
Quick, polite, nice, and easy to work with team at Ganley. The online scheduling could be better, but overall I have been going to this location for service for over 15 years.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Our salesperson (Deepan Sonar) was extremely helpful!
Our salesperson (Deepan Sonar) was extremely helpful! I would recommend to ask for him if you’re looking for a car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Dhana, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Toyota Akron. Please let us know if there is anything else we can do for you; we are more than happy to help!
The service department and sales staff are always very
The service department and sales staff are always very helpful. My recent service need created a danger since the taillights were not working on my 4 Runner. The emergency appointment was handled by Dan the service manager to fit me in. Minor repair required Thanks Dan.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
I’m happy that service can keep my 4Runer SR5 running
I’m happy that service can keep my 4Runer SR5 running smoothly without errors and smooth compatibility like It’s Brand New it has over 100 thousand miles it’s Reliable because of Ken Ganley of Akron thanks to your Service Quality Department I know it will bring my Family home Safe thanks so very much
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Anthony, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
The entire process from scheduling online to the visit
The entire process from scheduling online to the visit was fast, friendly and fully transparent. My service advisor who met me at my vehicle was honest on the time frame quoted and went out of her way to see what was covered by warranty. Five Stars!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to let us know how we did. We hope you have a great day!
While I believe my car was properly serviced I didn't
While I believe my car was properly serviced I didn't receive a courtesy wash the last two times I have visited
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Akron did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.
Very nice employees, service, cleanliness and coffee.
Very nice employees, service, cleanliness and coffee. Nice place to hang out at while they service your car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are so happy to read such a great review about Ken Ganley Toyota Akron! Please let us know if there is anything else we can do for you; we are more than happy to help!
I was looking for a car for several months.
I was looking for a car for several months. To most dealerships I was a number. At Ken Ganley Toyota Akron the staff was great. Anthony and Matt were GREAT! They were kind, understanding, and wanted to make sure we were happy. I highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
I’m on my 3rd vehicle with Ganley.
I’m on my 3rd vehicle with Ganley. The service team is top notch and never attempts “sell” anything I do not need. The sales staff is friendly and the management team on site just to say hello and speak with customers. I highly recommend Ganley Toyota!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!