Reviews
We always return to buy my car.
We are 100% satisfied with all staff at Lambert. We will be back the next time we need a car.everyone is helpful and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent
It was a very comfortable and stress free experience. The salesman Mike Wozniak and Mike in finance were very cordial and even though I'm from Germantown, Ohio I would definitely recommend Lambert.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great price and shopping experience
This was the best experience we have had in purchasing a vehicle. There was no pressure what's so ever. The team worked with us til we came to a mutual agreement on the price. I would recommend Lambert Buick/GMC to anyone who is looking to buy or lease.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Honestly I could not be happier
Everyone I came in contact with was great. This is the fourth vehicle I’ve bought from Lambert and each time the buying experience went well. Could not be happier
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
outstanding
i have never had a problem with the sales team when ever I've got a new car. I'm on my third car that I've bought at lambert. the service team on the other had is absolutely terrible. they seem like the don't know anything about anything.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Used car purchase
Had a really great experience, only thing we had was that when we drove away the car was on e. Don’t think that is customer friendly. Doesn’t have to be full, but even 1/2 a tank would have been better. Never bought a new or used car where we drive off on e.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
A long time coming
Very nice experience with everyone at this dealership. Was treated kindly and fairly. Nate was very personable. The finance guy was very nice to talk to.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Experience
This is our 3rd purchase from Lambert & Pat Kassinger. We will definitely be back when we are ready for another vehicle and will definitely see Pat again!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Unhappy in the Falls
Happy with the car . However , communication between the customer and finance dept. in this case was not clear. We explained what we were looking for in a loan to salesman. Mike ,in finance decided we really needed to go a different route. Neither salesman or Mike explained the difference until I called Mike twice, to clarify why the loan was set up as it was. I feel both the saleman and Mike lied by not explaining and I would not have purchased this vehicle.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Lambert GMC - New Car Purchase - Will Spencer
Lambert GMC is a top class dealership. Will Spencer is a top class salesperson. My experience was excellent.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase