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Lambert Buick GMC

(1,046 reviews)
Visit Lambert Buick GMC
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award

Reviews

(1,046 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lambert Buick GMC from DealerRater.

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our experience with Lambert in Cuyahoga Falls Ohio

Went to Lambert with the intent of looking/evaluating a GMC Acadia -- our salesman was helpful without being pushy and was very patient with our questions and concerns -- we love the car and the people we met that represent Lambert....................I'm sure we have found a place we trust and respect for our future needs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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George brown

Good service great people have perched several cars no problems

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Mark Abbott

Pat Kassinger is a great guy. He did not pretend. He told me what he knew and directed me to people who knew the rest. Lambert is a stand out business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Price on low mileage used car

Saw a low mileage one year old car on internet and made a appointment for the next morning. Our salesman Gerald had the vehicle waiting when we arrived. The car was in great condition, had very low mileage and was very reasonably priced. Took the car for a test drive and bought it. didnt take long for the paperwork as it was a cash purchase. Gerald was very professional. Easiest car purchase we have ever made.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Still looking

This is a very nice dealership the sale man were very helpful. The lot was very clean and the cars were very clean over all a good dealership.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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LOF initial service on 2017 GMC Terrain Denali,

Fine and fast as usual. Excellent personnel. ( I thought I sent this once, but maybe it dldn't connect.} Facility is excellent with snack and beverage.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My New SUV....

John worked with us on the SUV we had looked at....no debating or hassles. He was very easy to work with. He got us our car in a few hours and we were on our way!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2017 BUICK ENCORE

MY SALESMAN WAS WILL SPENCER. HE AND I JUST CLICKED. HE HAS A GREAT PERSONALITY AND PUT ME AT EASE. THINGS COULD NOT HAVE WENT MORE SMOOTHLY OR EASILY. I LOVE MY NEW CAR, IT IS EXACTLY WHAT I WANTED AND WILL SPENCER MADE SURE I GOT IT.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Gmc acadia. Great vehicle

Garrett was very easy to work with...what pleasant experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Customer of Lambert Buick and owner of a Buick Luc

The dealership is always helpful and courteous. Service is prompt and Dana and Josh are always smiling and polite. The service of returning customers to home or work is very much appreciated when the car is going to be in for an extended length of time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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