Reviews
I am always very satisfied with the great service!
I am always very satisfied with the great service! Desiree Frank is very professional and answers all the questions I might have!
I am always very satisfied with the great service!
I am always very satisfied with the great service! Desiree Frank is very professional and answers all the questions I might have!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for always trusting Desiree and the Lia Honda team to get the job done right, Susan. We really appreciate your continued business and hope to make your next appointment just as exceptional.
Jill Fuduric was wonderful as usual in providing me the
Jill Fuduric was wonderful as usual in providing me the service my vehicle was scheduled for. Jill obtained quickly a quote I had requested in addition to the scheduled service. Service was completed on time and check out was an ease. Jill and the staff at Lia are always professional, and a pleasure to have my vehicle cared for by them.
Jill Fuduric was wonderful as usual in providing me the
Jill Fuduric was wonderful as usual in providing me the service my vehicle was scheduled for. Jill obtained quickly a quote I had requested in addition to the scheduled service. Service was completed on time and check out was an ease. Jill and the staff at Lia are always professional, and a pleasure to have my vehicle cared for by them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mike, we appreciate your 5 stars for Jill! Thank you for taking a moment to tell everyone what makes her stand out. We're happy to be your #1 choice for keeping your vehicle in shape.
I schedule a routine maintenance appointment & the day
I schedule a routine maintenance appointment & the day and time I was hoping for was available. Upon arrival I was greeted by Matthew Verge who told me what services my car would need at the current miles. During the services I was sent updates about my car. When I returned my car was ready to go! Matthew even offered a promotional discount happening during the month of June which saved some money - always a lovely surprise! He was personable, helpful and kind! Thank you Matthew Verge and Lia for all your great work!
I schedule a routine maintenance appointment & the day
I schedule a routine maintenance appointment & the day and time I was hoping for was available. Upon arrival I was greeted by Matthew Verge who told me what services my car would need at the current miles. During the services I was sent updates about my car. When I returned my car was ready to go! Matthew even offered a promotional discount happening during the month of June which saved some money - always a lovely surprise! He was personable, helpful and kind! Thank you Matthew Verge and Lia for all your great work!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kathleen, thank you for reporting on the exceptional work Matthew did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Lia Honda for the highest quality service.
Lia Honda of Northampton always gives me great service,
Lia Honda of Northampton always gives me great service, they treat my car as their own. All my questions are answered and I never feel as though I’m just a number. Jill Fuduric is my service tech and she is friendly, knowledgeable and professional. She always makes sure I’m completely satisfied with the work that is done on my Honda Accord. As someone who values my car and want the best service, Lia Honda of Northampton always comes through, 5 stars to the team.
Lia Honda of Northampton always gives me great service,
Lia Honda of Northampton always gives me great service, they treat my car as their own. All my questions are answered and I never feel as though I’m just a number. Jill Fuduric is my service tech and she is friendly, knowledgeable and professional. She always makes sure I’m completely satisfied with the work that is done on my Honda Accord. As someone who values my car and want the best service, Lia Honda of Northampton always comes through, 5 stars to the team.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind review, Marion! We truly appreciate your continued business, and we're glad Jill has always taken such great care of you and your vehicle. Thank you for making Lia Honda your #1 choice for service!
Kyle Archidiacono provided excellent service customer
Kyle Archidiacono provided excellent service customer interaction. This dealership has undergone a major overhaul on the service side in the last few years and it has VASTLY improved. Even when it was at its worst, though, the service contact folks were always great.
Kyle Archidiacono provided excellent service customer
Kyle Archidiacono provided excellent service customer interaction. This dealership has undergone a major overhaul on the service side in the last few years and it has VASTLY improved. Even when it was at its worst, though, the service contact folks were always great.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
B, we're happy Kyle's support and expertise helped you have a very positive experience at Lia Honda. Thank you so much for your excellent feedback. Safe travels until we see you next time.
During a college reunion, I had a flat tire that needed
During a college reunion, I had a flat tire that needed to be replaced. The car was towed to Lia Honda. The service rep promptly called me and informed of the cost of a new tire, when it would e delivered to the dealership and when my car would be ready. I was kept fully informed of the progress on the delivery of the new tire and Lia efficiently and professionally replaced it.
During a college reunion, I had a flat tire that needed
During a college reunion, I had a flat tire that needed to be replaced. The car was towed to Lia Honda. The service rep promptly called me and informed of the cost of a new tire, when it would e delivered to the dealership and when my car would be ready. I was kept fully informed of the progress on the delivery of the new tire and Lia efficiently and professionally replaced it.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ron, thank you for reporting on the exceptional work our service team did for you! It is our pleasure to help you keep your vehicle in shape, while keeping you informed. We wish you safe travels this summer!
Good service and nice people always have the right answer
Good service and nice people always have the right answer for most of the questions which can help me
Good service and nice people always have the right answer
Good service and nice people always have the right answer for most of the questions which can help me
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Luis, we're happy our team's expertise helped you have a very positive experience at Lia Honda. Thank you so much for your excellent feedback. We wish you all the best in your summer travels!
I had a great experience when brought my CRV Sport Hybrid
I had a great experience when brought my CRV Sport Hybrid in for service. The service advisor, Kameryn Latulippe was really nice to talk to. She took great care to get my car in and out. I look forward to working with her again!
I had a great experience when brought my CRV Sport Hybrid
I had a great experience when brought my CRV Sport Hybrid in for service. The service advisor, Kameryn Latulippe was really nice to talk to. She took great care to get my car in and out. I look forward to working with her again!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Louis, thanks for taking a moment to let us know how helpful you found this visit! We're delighted Kameryn provided you with all the insight you needed to make this a positive experience. We're happy to be of service, and look forward to your next visit.
We came from out of town with a big problem and Jill was
We came from out of town with a big problem and Jill was very concerned and helpful. She was able to address the problem and help us get the services we needed.
We came from out of town with a big problem and Jill was
We came from out of town with a big problem and Jill was very concerned and helpful. She was able to address the problem and help us get the services we needed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing positive feedback on Jill! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what she provided for you. Thanks for coming to see us for your urgent automotive needs!
I am very pleased with the service to my 2013 Kia Sorento
I am very pleased with the service to my 2013 Kia Sorento . Desiree Frank checked me in and arranged for a drive home. She called me later to advise me that the parts I needed were coming in. Desiree called the next day to say that my car was ready and she sent a car to bring from my home to the dealership. I am very pleased with the work done and the way she treated me. Thank you.
I am very pleased with the service to my 2013 Kia Sorento
I am very pleased with the service to my 2013 Kia Sorento . Desiree Frank checked me in and arranged for a drive home. She called me later to advise me that the parts I needed were coming in. Desiree called the next day to say that my car was ready and she sent a car to bring from my home to the dealership. I am very pleased with the work done and the way she treated me. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Chris, nothing means more to us than your complete satisfaction, so we're happy Desiree handled your visit with great care and communication. We hope to ensure the same excellent service at your next appointment.