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Most welcoming experience for a first time buyer .
Most welcoming experience for a first time buyer . I Will be back for future business
That's wonderful news! We're thrilled to have been a part of this momentous occasion. Congrats on your first time purchasing a vehicle! It is very rewarding for us to see how happy you were with the experience and we wish you nothing but joy and satisfaction in all your upcoming travels. Thanks for choosing Lia Honda!
Very responsive. They helped me through every step of the process, including transportation from the rental company and following up with the insurance company.
Hey, thanks so much for the 5-star review! We're glad the Lia Honda team delivered a first class dealership experience for you. If we may ever be of service to you again, please don't hesitate to reach out to us. Best wishes for pleasant journeys until next time!
The great & excellent customer service provided to me by
The great & excellent customer service provided to me by rodney ramos made my experience awesome
Hi, Jamaal! Thank you for honoring Rodney's talents by sharing everything you appreciated about your visit with him. It is our pleasure to assist you with all of your automotive needs while making your dealership experience a breeze. If Rodney and the Lia Honda team can ever help you again, we hope you'll not hesitate to give us a call!
One of the best dealerships I’ve been to because of the
One of the best dealerships I’ve been to because of the customer service s.
Thank you for sharing positive feedback with us! It's really important to us that our guests experience a welcoming and supportive atmosphere when they seek our assistance, so we're delighted to know you enjoyed your visit. Please come and see us again some day!
I went car shopping today and had a wonderful experience
I went car shopping today and had a wonderful experience with Rodney Ramos! He is an excellent salesman.
Awesome! Thank you for sharing such kind words about your visit with Rodney. Nothing means more to us than your absolute satisfaction, so we're pleased Rodney made sure to give you all the support and time you needed to shop around. We hope to do business with you again some day!
Amber Brainerd managed the entire sales process and
Amber Brainerd managed the entire sales process and customer experience with me in an expeditious yet careful fashion from product selection and sourcing, to financing alternatives, to the final delivery and post-delivery check-in. She expressed patience and care with an old guy like me when explaining the technology within the 2023 Ridgeline upon delivery. The entire experience exceeded my expectations, and I would gladly recommend Amber to anyone looking for a vehicle.
Peter, we can't thank you enough for this amazing endorsement of Amber. We're beyond pleased to know how completely happy you were with her attentive support from start to finish and even after taking delivery of your new Ridgeline. We hope you love your new Honda with all the comfort and accommodations it offers and we wish you all the best in your travels until we meet again.
Thanks for the thorough care of my elderly vehicle
Nantricia Sibley was exceedingly considerate RE the time I needed to wait at the dealership. She offered to secure me a loaner (which I didn't need), and was otherwise willing to make my wait as easy as possible. I am very happy with the complete workup done on my old car, which needed new tires and other things. Now feel well equipped to drive in winter conditions and beyond.
Fantastic! Thank you for your 5-star review, Lucy. Nan is awesome and we're so happy she made your service appointment so accommodating and saw to it that your vehicle got the care it needed. We're looking forward to making your next visit just as superb!
Amber Brauner's was a pleasure to work with.
Amber Brauner's was a pleasure to work with. She was professional, answered all of our questions, was attentive to our needs and concerns, and we would recommend her anyone looking to purchase a new Honda or used one for that matter.
Thank you for letting us know how fantastic Amber was during your dealership experience! Your satisfaction is our top priority, so we're glad Amber took the time to address your needs and wants while shopping for a vehicle. Please don't hesitate to give us a call if we may ever be of service to you again. It is always our pleasure!
Amber Brauner's was a pleasure to work with. She was professional, answered all of our questions, was attentive to our needs and concerns. We would recommend her highly to anyone looking to purchase a new Honda or a used Honda.
We are very satisfied with the professional service
We are very satisfied with the professional service provided by Lia Honda in Northampton. The staff were helpful, patient, and prompt throughout the entire process. This is the fourth car that our family has purchased from this dealership and we have never been disappointed. We highly recommend this location!
Hi, Agata! Thank you for sharing your thoughts about our dealership. We're happy to have had so many opportunities to work with you and put you into some great vehicles. Congratulations on your new Honda! The entire Lia Honda team wants to with you safe and happy travels, until we meet again.
13 Year Old Honda Accord
Desiree Frank was excellent in helping me understand the repair work needed for my 13 year old Honda Accord. I was faced with a large repair bill, or trade in my car for another vehicle. I decided to invest in the repair work and keep my current vehicle. Thanks to Desiree's knowledge, I am confident I made the right decision for me.
Paul, thanks so much for your 5-star review of Desiree and the Lia Honda service team! We're delighted Desiree provided you with reliable and valuable insight to empower you to make the best decisions. We sincerely appreciate your trust and look forward to helping you maintain your investment. Best wishes to you for pleasant travels this holiday season!