Reviews
A bunch of terrible people that wouldn’t help you if you
A bunch of terrible people that wouldn’t help you if you were drowning and they had a floatation device
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
It's disheartening to hear about your experience, and we sincerely apologize if you felt unsupported during your visit. We strive for a welcoming environment and would like the opportunity to address any concerns directly with you. Please feel free to reach out at your convenience so we can make things right. Thank you, Jeff Lubas - General Manager - jlubas@herbchambers.com
GM Jeff Lubas and the service department took great care
GM Jeff Lubas and the service department took great care of us. We had a seat belt issue that they fixed under warranty and did an oil change at the same time. Quick and efficient service for sure. Appreciate the effort on our behalf.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's fantastic to hear that GM Jeff Lubas and the service department provided quick and efficient care at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury. We're glad they could address your seat belt issue under warranty while also taking care of an oil change. Thank you for sharing your experience!
Chelsea Waugh is professional and courteous.
Chelsea Waugh is professional and courteous. My vehicle was done in a timely manner without any unnecessary issues
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Anderson, we're delighted to hear that Chelsea provided professional and courteous service at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury. Thank you for sharing your positive experience with us!
Excellent service with a terrific salesman and a
Excellent service with a terrific salesman and a fantastic finance event. Would highly recommend this dealership
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Rick, we're delighted to hear you had an excellent experience at Herb Chambers Alfa Romeo of Millbury! Thank you for recommending us. Enjoy your new ride!
Michael in service is a pleasure to work with.
Michael in service is a pleasure to work with. Knowledgeable and dedicated to helping with any issues that my truck has.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Alex, we're delighted to hear that Michael provided you with excellent service at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury. Thank you for sharing your experience! Safe travels!
Very friendly crew and great customer service.
Very friendly crew and great customer service. Clean waiting room and bathrooms. Very comfortable o dealership
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Diane, we're delighted to hear you enjoyed the friendly service and comfortable environment at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury. Thanks for sharing your experience!
Made an appointment for a recall got to the dealership
Made an appointment for a recall got to the dealership and was informed they don't have the parts and may not have any for a while they should have known this before making the appointment
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
It's disappointing to hear about the inconvenience you faced with your recall appointment. We strive for better communication and apologize for any oversight in scheduling without having the necessary parts available. Please reach out so we can address this issue directly and find a suitable solution for you. Thank you, Jeff Lubas - General Manager - jlubas@herbchambers.com
Great service as usual, Chelsea was very quick with the
Great service as usual, Chelsea was very quick with the diagnosis and was pro-active in sharing the updates
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Arjun, we're delighted to hear that Chelsea provided you with quick and proactive service at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury. Thanks for your kind words!
They are super helpful to serve you the best way ,kudos
They are super helpful to serve you the best way ,kudos to them and highly recommend it
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your feedback made our day! Thanks for the five-star review! - Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury
Service is great.
Service is great. They get you in quickly. The wait is not long. I appreciate that.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much, Deb! We're happy your visit went smoothly and we look forward to seeing you next time! - Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury