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Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury

(1,459 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:30am–4:00pm
Sunday 11:00am–5:00pm Closed
2025 state dealer award
View 5 awards
2025 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

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(1,459 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Charlie was great, came in after visiting another

Charlie was great, came in after visiting another dealership to browse around. Left with a new truck.

Charlie was great, came in after visiting another

Charlie was great, came in after visiting another dealership to browse around. Left with a new truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new truck! We are so glad that Charlie provided a five-star experience. Thank you from all of us at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury!

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The staff especially Julio made purchasing a car from

The staff especially Julio made purchasing a car from this dealership absolutely effortless and comfortable. Best experience I’ve ever had purchasing a car/truck

The staff especially Julio made purchasing a car from

The staff especially Julio made purchasing a car from this dealership absolutely effortless and comfortable. Best experience I’ve ever had purchasing a car/truck

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new car! We are delighted to hear that Julio and the team made the purchase process easy and positive. Thank you from the Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury team!

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Fantastic to work with.

Fantastic to work with. Great people, quality product and a good price. Definitely would recommend them.

Fantastic to work with.

Fantastic to work with. Great people, quality product and a good price. Definitely would recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had a fantastic experience at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury. We truly appreciate your recommendation and kind words! Safe travels!

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Very helpful quick service & they get my Wagoneer in when

Very helpful quick service & they get my Wagoneer in when needed. Plus they wash & vacuum the vehicle which I appreciate.

Very helpful quick service & they get my Wagoneer in when

Very helpful quick service & they get my Wagoneer in when needed. Plus they wash & vacuum the vehicle which I appreciate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you sharing your feedback about our team and hope to welcome you back to Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury down the road! Safe travels!

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The service was very professional and the knowledge of

The service was very professional and the knowledge of the situation was excellent. And the communication with Jeff was very professionalz.

The service was very professional and the knowledge of

The service was very professional and the knowledge of the situation was excellent. And the communication with Jeff was very professionalz.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Andino, we're delighted to hear that Jeff and the team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury provided you with professional service and excellent communication. Thank you for sharing your experience!

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Great experience.

Great experience. I will be back to buy another vehicle. Julio was excellent to work with.

Great experience.

Great experience. I will be back to buy another vehicle. Julio was excellent to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It means so much to hear our team gave you such excellent care! Thank you! – Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury

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Went in for maintenance service today and Chelsea was my

Went in for maintenance service today and Chelsea was my service advisor. This is the 2nd time I've been in for service at this location with this vehicle and also the 2nd time I interacted with Chelsea and I will say she has been the best service advisor I have ever dealt with in all of my dealer service department interactions throughout the last 20 years. She's always helpful, accommodating,friendly & very calming to deal with.

Went in for maintenance service today and Chelsea was my

Went in for maintenance service today and Chelsea was my service advisor. This is the 2nd time I've been in for service at this location with this vehicle and also the 2nd time I interacted with Chelsea and I will say she has been the best service advisor I have ever dealt with in all of my dealer service department interactions throughout the last 20 years. She's always helpful, accommodating,friendly & very calming to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Chelsea at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury! We're delighted to hear that she has consistently provided exceptional service and made your visits enjoyable. We look forward to serving you again in the future!

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Service manager Chelsea Waugh TOTALLY AWESOME!

Service manager Chelsea Waugh TOTALLY AWESOME! I had a problem with my emergency brake and she made me an appointment in 2 days! Technician great actually took me into service area to have me physically check my brake to show it seemed to be working properly! FANTASTIC service ALL around!

Service manager Chelsea Waugh TOTALLY AWESOME!

Service manager Chelsea Waugh TOTALLY AWESOME! I had a problem with my emergency brake and she made me an appointment in 2 days! Technician great actually took me into service area to have me physically check my brake to show it seemed to be working properly! FANTASTIC service ALL around!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Chelsea and our team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury provided you with fantastic service! It's great to know the technician took the time to ensure your emergency brake was working properly. Thank you for sharing your experience!

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Buying my jeep there was an excellent experience.

Buying my jeep there was an excellent experience. The service dwpt. Has been inconsistent. I've waited hours for an oil change that was pre scheduled. I've been given misinformation about covered services and the status of my Jeep.

Buying my jeep there was an excellent experience.

Buying my jeep there was an excellent experience. The service dwpt. Has been inconsistent. I've waited hours for an oil change that was pre scheduled. I've been given misinformation about covered services and the status of my Jeep.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. We aim to provide accurate and timely service information, so please feel free to reach out if you'd like us to address any specific concerns or questions you have. Thank you, David Cuesta - General Manager - dcuesta@herbchambers.com

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I had a really positive experience at Herb Chambers

I had a really positive experience at Herb Chambers Chrysler Dodge Jeep Ram Fiat of Millbury. The whole team was welcoming and efficient, and the process was way easier than I expected. Everything was clearly explained, and I never felt pressured. Josh, my salesperson, was especially great to work with — helpful, honest, and easygoing. Overall, a smooth and professional experience from start to finish!

I had a really positive experience at Herb Chambers

I had a really positive experience at Herb Chambers Chrysler Dodge Jeep Ram Fiat of Millbury. The whole team was welcoming and efficient, and the process was way easier than I expected. Everything was clearly explained, and I never felt pressured. Josh, my salesperson, was especially great to work with — helpful, honest, and easygoing. Overall, a smooth and professional experience from start to finish!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Elyse, we're delighted to hear that Josh and the team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury made your experience smooth and pressure-free. Thank you for sharing your positive feedback!

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