Skip to main content

Colonial Volkswagen

(3,883 reviews)
Visit Colonial Volkswagen
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2026 state dealer award
View 17 awards
2026 state dealer award 2024 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice and Terms and Conditions . Consent is not required to purchase goods and services.

New (866) 241-8034 (866) 241-8034
Used (855) 351-4254 (855) 351-4254
Service (866) 241-8089 (866) 241-8089

Inventory

See all 213 vehicles from this dealership.

Incentives

See all incentives

About our dealership

This seller has been on Cars.com since August 2023.
At Colonial Volkswagen of Westborough our highly trained sales and service staff has earned a award winning reputation with a fourth consecutive Dealerrater VW Dealer of the Year for MA. We offer a very extensive inventory available at competitive prices and we have a PRICE MATCH GUARANTEE. Our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition when it rolled off the showroom floor. You do not have to take our word for it; we let our sales service and parts speak for themselves.
Yes you can have it all! At Colonial!

Service center

Phone number (866) 241-8089

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(3,883 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Colonial Volkswagen from DealerRater.

Want to share your experience with this dealership?

Write a review

Great communication, quick response and helpful with transportation. I was very impressed that my car was taken care of quickly when it was an urgent matter (flat tire).

Great communication, quick response and helpful with transportation. I was very impressed that my car was taken care of quickly when it was an urgent matter (flat tire).

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Knowing that our quick response and coordination with transportation met your needs is rewarding. We’re glad we could address your Volkswagen Atlas’s urgent flat tire and get you back on the road. Your kind words and five-star rating mean a lot to our service department.

Show full review

This was the first time at the dealership with our car. We were able to quickly get an appointment and they even were able to work with Volkswagen to help us out with a defective part. Great First Experience!

This was the first time at the dealership with our car. We were able to quickly get an appointment and they even were able to work with Volkswagen to help us out with a defective part. Great First Experience!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Our service team was pleased to secure a prompt appointment and collaborate with Volkswagen to address the defective part on your Tiguan. Hearing your first visit went so smoothly and seeing your five-star rating means a lot to our service department.

Show full review

Very friendly without the high pressure sales. Amazing showroom, waiting area and overall look and feel. The financing was painless and I'd definitely recommend my friends and family to shop here

Very friendly without the high pressure sales. Amazing showroom, waiting area and overall look and feel. The financing was painless and I'd definitely recommend my friends and family to shop here

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Knowing our no-pressure sales approach and welcoming showroom made purchasing your used Chevrolet Equinox feel seamless means a lot to our team. We’re glad the financing process was straightforward, and we appreciate your recommendation to friends and family.

Show full review

They are very responsive and get the jobs done quickly! The customer service is 10/10

They are very responsive and get the jobs done quickly! The customer service is 10/10

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

Professional, and thorough with the entire process. Highly recommend to anyone looking for a Volkswagen

Professional, and thorough with the entire process. Highly recommend to anyone looking for a Volkswagen

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re glad you found the purchase process professional and thorough. Your recommendation means a lot to our team, and we hope you enjoy your new Volkswagen Taos.

Show full review

Great dealership. Bought 2 cars from them and each time the process went smoothly. Everyone was friendly and helpful.

Great dealership. Bought 2 cars from them and each time the process went smoothly. Everyone was friendly and helpful.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

After purchasing two cars and returning for service on your Volkswagen Tiguan, your continued trust means a great deal to us. Knowing the service went smoothly and that our team could be both friendly and helpful is truly rewarding.

Show full review

Great to work with and got the job done. Wish they offered loaner cars for customers who have to travel

Great to work with and got the job done. Wish they offered loaner cars for customers who have to travel

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re glad our service team could complete the work on your Atlas Cross Sport and that you found us easy to work with. We appreciate your suggestion about offering loaner cars for customers who need to travel.

Show full review

This is my second lease with Marc, and once again, he made the whole process incredibly easy. He always goes the extra mile to find a good deal and help me keep the cost down, which I really appreciate. Everything was smooth and stress-free from start to finish. It’s always a pleasure working with Marc, and I’ll definitely be coming back to him again for my next car in two years

This is my second lease with Marc, and once again, he made the whole process incredibly easy. He always goes the extra mile to find a good deal and help me keep the cost down, which I really appreciate. Everything was smooth and stress-free from start to finish. It’s always a pleasure working with Marc, and I’ll definitely be coming back to him again for my next car in two years

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review

I had a great experience at the this dealership for my 20k maintenance. Bill was great and called to give me updates and explained findings very well. I appreciate it!

I had a great experience at the this dealership for my 20k maintenance. Bill was great and called to give me updates and explained findings very well. I appreciate it!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

Marc was extremely professional, thorough and went above and beyond as do all at Colonial Westborough. I have been doing business with Colonial for 17 years and would highly recommend them.

Marc was extremely professional, thorough and went above and beyond as do all at Colonial Westborough. I have been doing business with Colonial for 17 years and would highly recommend them.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review
See all 3883 reviews

Related searches near you