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Colonial Volkswagen

(3,900 reviews)
Visit Colonial Volkswagen
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2026 state dealer award
View 17 awards
2026 state dealer award 2024 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (866) 241-8034 (866) 241-8034
Used (855) 351-4254 (855) 351-4254
Service (866) 241-8089 (866) 241-8089

Inventory

See all 200 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since August 2023.
At Colonial Volkswagen of Westborough our highly trained sales and service staff has earned a award winning reputation with a fourth consecutive Dealerrater VW Dealer of the Year for MA. We offer a very extensive inventory available at competitive prices and we have a PRICE MATCH GUARANTEE. Our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition when it rolled off the showroom floor. You do not have to take our word for it; we let our sales service and parts speak for themselves.
Yes you can have it all! At Colonial!

Service center

Phone number (866) 241-8089

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(3,900 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Colonial Volkswagen from DealerRater.

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Colonial is the place to go for repairs on e-Golfs. Very pleased with everything.

Colonial is the place to go for repairs on e-Golfs. Very pleased with everything.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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My car was poorly washed. Water stains on my side windows. The water test that was done inside my car was not wiped away or washed. Big water stains all down my trunk window

My car was poorly washed. Water stains on my side windows. The water test that was done inside my car was not wiped away or washed. Big water stains all down my trunk window

Rating breakdown (out of 5):
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Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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They are very accommodating and helpful. They fit me in at the last minute to fix a tire issue.

They are very accommodating and helpful. They fit me in at the last minute to fix a tire issue.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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Pierre was amazing! He made my lease-end process easy and got me a fantastic deal on my new car!

Pierre was amazing! He made my lease-end process easy and got me a fantastic deal on my new car!

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Knowing that the service on your Volkswagen Tiguan and Pierre’s guidance through the lease-end process made everything straightforward means a lot to our team. We’re delighted you secured a fantastic deal on your new car.

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Pierre was amazing! He made my lease-end process easy and got me a fantastic deal on my new car!

Pierre was amazing! He made my lease-end process easy and got me a fantastic deal on my new car!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your praise for how Pierre guided you through the lease-end process for your Tiguan highlights our focus on making transitions effortless. Hearing that everything went smoothly and you secured a fantastic new-car deal means a lot to our service department.

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Fantastic dealership. Friendly and accommodating from day one and no pressure sales. Gave me the deal I wanted for the vehicle, trade in and financing. The vehicle was provided in immaculate condition.and Al features thoroughly explained.

Fantastic dealership. Friendly and accommodating from day one and no pressure sales. Gave me the deal I wanted for the vehicle, trade in and financing. The vehicle was provided in immaculate condition.and Al features thoroughly explained.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Our team enjoyed guiding you through the financing and trade-in process for your new Volkswagen Atlas. Knowing you felt supported from day one with no-pressure sales means a lot to us. Hearing that your Atlas arrived in immaculate condition and that our team thoroughly explained its features was rewarding.

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I have always been the guy who would do anything he could to never take my car to the dealership but since buying my Arteon at Colonial a little over 3 years ago Jon and the entire service staff have changed my outlook completely. They always go above and beyond when taking care of my car. I will continue to buy from colonial n the future and the service department is a major reason. Couldn’t recommend them enough!

I have always been the guy who would do anything he could to never take my car to the dealership but since buying my Arteon at Colonial a little over 3 years ago Jon and the entire service staff have changed my outlook completely. They always go above and beyond when taking care of my car. I will continue to buy from colonial n the future and the service department is a major reason. Couldn’t recommend them enough!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Knowing your experience with our service department has transformed your view of dealership visits means a lot to our team. We’re grateful for your kind words about Jon and our entire service staff going above and beyond with your Arteon. Your recommendation is the highest compliment, and we’re honored to have earned your ongoing trust.

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Attentive and helpful staff. Arranged a loaner vehicle also for me. Jon ensured that i get my vehicle timely

Attentive and helpful staff. Arranged a loaner vehicle also for me. Jon ensured that i get my vehicle timely

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your note about arranging a loaner for your Taos and Jon’s efforts to get you back on the road quickly highlights how our service team values minimizing downtime. Your five-star rating and kind words mean a lot to us.

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Great experience getting a battery issue fixed in my ID4. It now charges to a higher mileage than when I got it more than a year ago. It took a while to get the parts in, but I had use of a loaner the whole time so it wasn't an issue.

Great experience getting a battery issue fixed in my ID4. It now charges to a higher mileage than when I got it more than a year ago. It took a while to get the parts in, but I had use of a loaner the whole time so it wasn't an issue.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Knowing that our battery repair helped your ID.4 charge to a higher range than before is rewarding. Our team is pleased we could provide you with a loaner while parts were on order. Your feedback means a lot to our service department.

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I've been bringing my vehicles here for 15 years, and there's a reason I keep coming back. The team is friendly, trustworthy, and always treats me with respect. They make every visit easy and stress-free, and I know my car is in great hands.

I've been bringing my vehicles here for 15 years, and there's a reason I keep coming back. The team is friendly, trustworthy, and always treats me with respect. They make every visit easy and stress-free, and I know my car is in great hands.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your mention of warm, dependable care and respectful treatment over the past 15 years highlights what our service department strives for each day. Knowing each visit has felt seamless and that you trust us with your Volkswagen Atlas is truly rewarding.

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