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Colonial Volkswagen

(3,505 reviews)
Visit Colonial Volkswagen
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2024 state dealer award
View 15 awards
2024 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (866) 241-8034 (866) 241-8034
Used (855) 351-4254 (855) 351-4254
Service (866) 241-8089 (866) 241-8089

Inventory

See all 206 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since August 2023.
At Colonial Volkswagen of Westborough our highly trained sales and service staff has earned a award winning reputation with a fourth consecutive Dealerrater VW Dealer of the Year for MA. We offer a very extensive inventory available at competitive prices and we have a PRICE MATCH GUARANTEE. Our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition when it rolled off the showroom floor. You do not have to take our word for it; we let our sales service and parts speak for themselves.
Yes you can have it all! At Colonial!

Service center

Phone number (866) 241-8089

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(3,505 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Colonial Volkswagen from DealerRater.

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This was my first service since the purchase of my new

This was my first service since the purchase of my new car. Dylan was friendly and attentive, and I was able to sit outside and enjoy the day while my car was serviced. Courteous and professional staff….thank you!

This was my first service since the purchase of my new

This was my first service since the purchase of my new car. Dylan was friendly and attentive, and I was able to sit outside and enjoy the day while my car was serviced. Courteous and professional staff….thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dylan is an amazing and dedicated member of the service

Dylan is an amazing and dedicated member of the service team. We worked together for months on my vehicle's issue. I never felt uninformed or neglected. I felt the whole Colonial VW organization supported him and supported me. Best service I've ever had.

Dylan is an amazing and dedicated member of the service

Dylan is an amazing and dedicated member of the service team. We worked together for months on my vehicle's issue. I never felt uninformed or neglected. I felt the whole Colonial VW organization supported him and supported me. Best service I've ever had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Responsive to my concern following purchase and made sure

Responsive to my concern following purchase and made sure help was available to show me some features missed during the sal.

Responsive to my concern following purchase and made sure

Responsive to my concern following purchase and made sure help was available to show me some features missed during the sal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dylan did everything he could to make thing right.

Dylan did everything he could to make thing right. He was fantastic. The drop off and pick up service was good.

Dylan did everything he could to make thing right.

Dylan did everything he could to make thing right. He was fantastic. The drop off and pick up service was good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dylan was awesome!

Dylan was awesome! Professional, efficient, helpful, provided a detailed review and kept me informed of progress and next steps, great service

Dylan was awesome!

Dylan was awesome! Professional, efficient, helpful, provided a detailed review and kept me informed of progress and next steps, great service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Great staff!

Great staff! Very professional and and informative. Pleasant experience! I especially like the video upload of work performed.

Great staff!

Great staff! Very professional and and informative. Pleasant experience! I especially like the video upload of work performed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Had a great experience at Colonial VW overall!

Had a great experience at Colonial VW overall! Quality service repairing my broken A/C & despite my car being in the shop for almost a week, Jon was very transparent in communicating the progress on my car. They also provided me with a loaner car eventually, which was a nice touch!

Had a great experience at Colonial VW overall!

Had a great experience at Colonial VW overall! Quality service repairing my broken A/C & despite my car being in the shop for almost a week, Jon was very transparent in communicating the progress on my car. They also provided me with a loaner car eventually, which was a nice touch!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Pierre was very friendly, very helpful to explain details

Pierre was very friendly, very helpful to explain details of all new technology of the new car. I am very happy and satisfied with his service.

Pierre was very friendly, very helpful to explain details

Pierre was very friendly, very helpful to explain details of all new technology of the new car. I am very happy and satisfied with his service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Marc was wonderful to work with and helped make my car

Marc was wonderful to work with and helped make my car purchase possible! Service overall was fantastic!

Marc was wonderful to work with and helped make my car

Marc was wonderful to work with and helped make my car purchase possible! Service overall was fantastic!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dylan was very helpful with my insurance claim and

Dylan was very helpful with my insurance claim and rental. He took care of everything with my insurance company.

Dylan was very helpful with my insurance claim and

Dylan was very helpful with my insurance claim and rental. He took care of everything with my insurance company.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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