Reviews
This was my first service since the purchase of my new
This was my first service since the purchase of my new car. Dylan was friendly and attentive, and I was able to sit outside and enjoy the day while my car was serviced. Courteous and professional staff….thank you!
This was my first service since the purchase of my new
This was my first service since the purchase of my new car. Dylan was friendly and attentive, and I was able to sit outside and enjoy the day while my car was serviced. Courteous and professional staff….thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dylan is an amazing and dedicated member of the service
Dylan is an amazing and dedicated member of the service team. We worked together for months on my vehicle's issue. I never felt uninformed or neglected. I felt the whole Colonial VW organization supported him and supported me. Best service I've ever had.
Dylan is an amazing and dedicated member of the service
Dylan is an amazing and dedicated member of the service team. We worked together for months on my vehicle's issue. I never felt uninformed or neglected. I felt the whole Colonial VW organization supported him and supported me. Best service I've ever had.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Responsive to my concern following purchase and made sure
Responsive to my concern following purchase and made sure help was available to show me some features missed during the sal.
Responsive to my concern following purchase and made sure
Responsive to my concern following purchase and made sure help was available to show me some features missed during the sal.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dylan did everything he could to make thing right.
Dylan did everything he could to make thing right. He was fantastic. The drop off and pick up service was good.
Dylan did everything he could to make thing right.
Dylan did everything he could to make thing right. He was fantastic. The drop off and pick up service was good.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dylan was awesome!
Dylan was awesome! Professional, efficient, helpful, provided a detailed review and kept me informed of progress and next steps, great service
Dylan was awesome!
Dylan was awesome! Professional, efficient, helpful, provided a detailed review and kept me informed of progress and next steps, great service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great staff!
Great staff! Very professional and and informative. Pleasant experience! I especially like the video upload of work performed.
Great staff!
Great staff! Very professional and and informative. Pleasant experience! I especially like the video upload of work performed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Had a great experience at Colonial VW overall!
Had a great experience at Colonial VW overall! Quality service repairing my broken A/C & despite my car being in the shop for almost a week, Jon was very transparent in communicating the progress on my car. They also provided me with a loaner car eventually, which was a nice touch!
Had a great experience at Colonial VW overall!
Had a great experience at Colonial VW overall! Quality service repairing my broken A/C & despite my car being in the shop for almost a week, Jon was very transparent in communicating the progress on my car. They also provided me with a loaner car eventually, which was a nice touch!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Pierre was very friendly, very helpful to explain details
Pierre was very friendly, very helpful to explain details of all new technology of the new car. I am very happy and satisfied with his service.
Pierre was very friendly, very helpful to explain details
Pierre was very friendly, very helpful to explain details of all new technology of the new car. I am very happy and satisfied with his service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Marc was wonderful to work with and helped make my car
Marc was wonderful to work with and helped make my car purchase possible! Service overall was fantastic!
Marc was wonderful to work with and helped make my car
Marc was wonderful to work with and helped make my car purchase possible! Service overall was fantastic!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dylan was very helpful with my insurance claim and
Dylan was very helpful with my insurance claim and rental. He took care of everything with my insurance company.
Dylan was very helpful with my insurance claim and
Dylan was very helpful with my insurance claim and rental. He took care of everything with my insurance company.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair