Reviews
Igor Moreira was extremely friendly! He was there and...
Igor Moreira was extremely friendly! He was there and helped me with the car I had an appointment to see. It was fast and friendly service.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Igor was wonderful! Very efficient, knowledgeable and...
Igor was wonderful! Very efficient, knowledgeable and helpful. Managers at front desk NOT helpful and did not wear masks which was very disconcerting. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
AutoMax Framingham was outstanding
After finding a car online that I was interested in I called to schedule a test drive. They were very accommodating. I arrived at the AutoMax Framingham and was greeted by Natalia Valois she was very friendly and professional. She let me take the car for a test drive, even suggesting routes being not familiar with the area. Upon returning she worked with us to make the sale, considering I was from out of state and more paperwork was involved. She helped to get our sale completed with all the out of state requirements. We had a question about the car and Natalia had the mechanic Jason come out immediately and answered all the questions we had. He was very friendly and happy to help. Ana in finance was very professional and friendly to finalize our car purchase. I found the showroom to be clean, the salesmen to all be friendly, polite and courteous. I would highly recommend Natalia Valois at AutoMax, Framingham, she was very professional and a pleasure to work with. Thank you Natalia, for a stress free buying experience. I would definitely purchase another car from you again. I LOVE MY MUSTANG!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Matt made my out of state online purchase rather easy and...
Matt made my out of state online purchase rather easy and satisfying! I was extremely nervous from start to finish about the though of the process and not being able to physically see the car before purchasing it but Matt assures me in every way that everything was going to be ok! I am glad I had this experience with a staff as friendly and patient as this one.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Absolutely in love with Matheus Correa’s service! He went...
Absolutely in love with Matheus Correa’s service! He went above and beyond helping me buy my car. Even after his work hours he was there helping me. Thank you so much once again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
He was excellent! No pressure sale. I hate shopping for...
He was excellent! No pressure sale. I hate shopping for cars but I felt at ease. I would return in the future. I would only recommend a bigger lot for customers to park, in general
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The dealership (Matt specifically) was very welcoming as...
The dealership (Matt specifically) was very welcoming as well as helpful. Made the process very easy while providing kind and diligent service. Glad i chose AutoMax !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everyone here was very helpful and nice.
Everyone here was very helpful and nice. They will take care of you and answer any questions you have. There is a big variety of used cars to choose from.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good selection in the lot, good prices, pleased with the...
Good selection in the lot, good prices, pleased with the whole buying process. Raphael was super helpful and nice. Didn’t feel pressured and found a great car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent! Raphael got me a great deal and also had my...
Excellent! Raphael got me a great deal and also had my truck to me a day and a half before expected. It was a great experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car