Reviews
son was looking for a new truck
My son came in for a new truck and Louie Zaino took care of us. Louie showed him the different models and helped him out with the financing. And I was sitting there I started looking at trucks myself. I was looking for a black Ram 1500 pick up with a sun roof. Louie found one for me with a lot more options than I expected. He helped me to get this loaded truck at a price I wanted to stay at without putting me over budget. He also helped me get runner boards added onto the truck which help my wife and elderly father get into the truck much easier. This was by far the best vehicle purchasing experiences I've ever had. I would highly recommend this dealership and Louie Zanio to my friends and family. Sincerely, Jeff Suszek
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Quick and easy!!
Loved the quick and easy service. Your dealer should have some type of incentive (punch card of some sort and free oil change after a certain amount) for people who bring their car in for an oil change. Having a Mazda for over a decade that was one of the incentives that kept me going back to Mazda for oil changes.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service
Fair and friendly with professional staff wide selection spent significant time to make sure the model I chose was the right fit for my needs
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
You guys are the best!
I live in Arlington Heights, my local dealership is extremely rude. I started coming to you, a few years ago, you're helpful, friendly, and, do EXCELLENT work. Your service department, and, body shop are absolutely amazing. If I decide to buy a new vehicle, I will definitely come to you first!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Overall good experience
Great experience overall took care of me quick got me out the door very quickly. Even left a nice service mat on the carpet since there was lots of snow on the ground
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
GREAT PLACE TO SPEND AN AFTERNOON
I HAVE BEEN COMING TO YOU FOR SERVICE AND PURCHASING MY VEHICLES FROM YOU BECAUSE I TRUST YOU TO DO RIGHT BY ME....DON'T EVER CHANGE...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Powertrain inspection
Work was completed as promised. Dealership was clean and Paul was courteous. This was second time in for service and each time service department delivered as promised.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Larry Roesch dodge Jeep is the Best around
I highly recommend Larry Roesch I bought a new car from Napletons and returned it because the promises were not kept, horrible experience. I went to Larry Roesch I worked with Sean such a pleasure to do business with, he’s friendly and knows his cars! I also worked with Carl the service manager extremely accountable and helpful while they found the car I was looking for. I’m telling you, from a person who has bought over 20 brand new cars this was my best experience. We will be back in March when my daughter turns 16, thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly, helpful staff.
So finally we bought 2018 Jeep Grand Cherokee Summit. I've been to 10 different jeep dealers in Chicagoland and got no where with advertised price, instead got poor service and left with frustrations. Finally my frustration ended with positive experience at Larry Roesch Jeep. I purchased a SUV one step better than what was looking for.(Jeep High Altitude to Jeep Summit) Sales Person Louie Zaino was strait forward, prompt, friendly and listen to all my needs and budget. Louie and manager Chandra made our purchase process easy without lots of BS. Good Job.Louie & Chandra. Thank You.����
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Happy Customer
I drove an hour and a half to go to this dealership. I bought a Jeep Compass yesterday and I was completely pleased with my experience and everyone I met there from Mike the internet guy, Joe my salesman and Frank in finance, everyone was awesome.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase