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Jaguar Land Rover Sudbury

(1,500 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2024 state dealer award
View 10 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2015 consumer dealer award

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Reviews

(1,500 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Much appreciate Derek Simpson and his team’s attention to

Much appreciate Derek Simpson and his team’s attention to detail and professionalism! Because of them, our Jaguar F-PACE Diesel continues to run wonderfully.

Much appreciate Derek Simpson and his team’s attention to

Much appreciate Derek Simpson and his team’s attention to detail and professionalism! Because of them, our Jaguar F-PACE Diesel continues to run wonderfully.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Hi William! Thank you for taking a moment to share your feedback about Derek and his team! We appreciate your business and look forward to welcoming you back to Jaguar Sudbury.

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Very easy,accommodating and professional.

Very easy,accommodating and professional. Salesperson Sief was very helpful overall a great experience from all the members at Land Rover Sudbury they presented alternatives that met my needs…..

Very easy,accommodating and professional.

Very easy,accommodating and professional. Salesperson Sief was very helpful overall a great experience from all the members at Land Rover Sudbury they presented alternatives that met my needs…..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Samuel, thank you for the great review of Sief and the team! We appreciate your business and we hope to see you again at Land Rover Sudbury.

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Landrover Sudbury made it very easy to do business.

Landrover Sudbury made it very easy to do business. They were willing to negotiate a fair price. I would definitely recommend them.

Landrover Sudbury made it very easy to do business.

Landrover Sudbury made it very easy to do business. They were willing to negotiate a fair price. I would definitely recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience! We appreciate your business and hope to see you again next time here at Land Rover Sudbury!

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Tiffany was amazing!

Tiffany was amazing!!! She made purchasing a new vehicle the best experience I have ever had!!! Low pressure and willing to work with me to get to a place that I felt really comfortable with. She was extremely responsive and was able to answer all of my questions.

Tiffany was amazing!

Tiffany was amazing!!! She made purchasing a new vehicle the best experience I have ever had!!! Low pressure and willing to work with me to get to a place that I felt really comfortable with. She was extremely responsive and was able to answer all of my questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Tiffany made your car-buying experience at Jaguar Sudbury so enjoyable and comfortable! Our team is dedicated to providing responsive service, and it's great to know she hit the mark. Enjoy your new vehicle!

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Excellent service !

Excellent service !! A great team who always go out of their way to help and explain everything in detail. Stacia was outstanding !!! Ive not dealt with her before and she has definitely made a difference to my experience. Her communication was 100% ! Timely and very clear. Very caring and explained everything thoroughly.

Excellent service !

Excellent service !! A great team who always go out of their way to help and explain everything in detail. Stacia was outstanding !!! Ive not dealt with her before and she has definitely made a difference to my experience. Her communication was 100% ! Timely and very clear. Very caring and explained everything thoroughly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're delighted to hear that Stacia and our team at Land Rover Sudbury provided excellent service. It's great to know her communication made a positive impact on your visit. We appreciate your support!

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Great commication and updated info.

Great commication and updated info. Knows the buisness and confident with customers questions and pricing

Great commication and updated info.

Great commication and updated info. Knows the buisness and confident with customers questions and pricing

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic feedback! We're glad to hear that our team at Land Rover Sudbury provided excellent communication and support. We appreciate your trust in us!

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Customer service was excellent.

Customer service was excellent. The service department is top-notch. They are professional, timely, and clearly communicate the status of the vehicle throughout the repair process. Friendly Service Dept.

Customer service was excellent.

Customer service was excellent. The service department is top-notch. They are professional, timely, and clearly communicate the status of the vehicle throughout the repair process. Friendly Service Dept.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Cameron, we're delighted to hear that our service team at Land Rover Sudbury has impressed you with their professionalism and communication. Thanks for the kind words!

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Matt Support excellent.

Matt Support excellent. But Jaguars lack of data updating among dealers is deficient. In the past work was done on this car at three dealers..

Matt Support excellent.

Matt Support excellent. But Jaguars lack of data updating among dealers is deficient. In the past work was done on this car at three dealers..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Drubin23, thank you for your feedback. We're glad to hear Matt provided excellent support at Jaguar Sudbury. We appreciate your input on the data updating issue and will work towards improving this aspect!

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The best mechanics; the best service reps; a fantastic

The best mechanics; the best service reps; a fantastic manager who runs the business like a ship. The video reviews are the best advancement in customer service since espresso machines (and theirs is pretty good too!). Been buying new cars for over 30 years- this is the best dealership around.

The best mechanics; the best service reps; a fantastic

The best mechanics; the best service reps; a fantastic manager who runs the business like a ship. The video reviews are the best advancement in customer service since espresso machines (and theirs is pretty good too!). Been buying new cars for over 30 years- this is the best dealership around.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Stephen, thank you for your glowing review! We're delighted to hear that our team at Jaguar Sudbury has provided a positive experience. We appreciate your support and look forward to serving you again in the future!

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Very knowledgeable and accommodating.

Very knowledgeable and accommodating. Everything went smoothly and they tried their best to expedite timelines for parts and get creative, which I appreciated. Got my car back sooner than expected.

Very knowledgeable and accommodating.

Very knowledgeable and accommodating. Everything went smoothly and they tried their best to expedite timelines for parts and get creative, which I appreciated. Got my car back sooner than expected.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that our team at Land Rover Sudbury provided knowledgeable and accommodating service, ensuring a smooth experience for you. It's great to know we could expedite the process and get your car back sooner than expected. Thank you for sharing this positive feedback!

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