Smith Motor Sales of Haverhill, Inc.

Rectangle 48
Sales 8:00 AM - 7:00 PM
Service 7:30 AM - 5:00 PM

Smith Motor Sales of Haverhill, Inc. Hours

Sales

Monday

8:00 AM - 7:00 PM

Tuesday

8:00 AM - 7:00 PM

Wednesday

8:00 AM - 7:00 PM

Thursday

8:00 AM - 7:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

9:00 AM - 4:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:00 PM

Tuesday

7:30 AM - 5:00 PM

Wednesday

7:30 AM - 5:00 PM

Thursday

7:30 AM - 5:00 PM

Friday

7:30 AM - 5:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2008

Massachusetts Mercedes-Benz dealer Smith Motor Sales has welcomed customers from the Merrimack Valley, Greater Boston and southern New Hampshire to the rare pleasure of Mercedes-Benz ownership for more than 75 years. The long history of success at our Massachusetts Mercedes-Benz dealer grows from our simple belief that every customer should be treated with the highest levels of professionalism, courtesy and respect.

...



"Smith Motor Sales has has been an exclusive Mercedes-Benz retailer since 1965"

Service

Multi-Point Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

This dealer has no recent reviews and is not rated.

24 lifetime reviews.

Read reviews that mention:

  • 5.0 out of 5
    August 30, 2016

    Smith Motors, and Ben Coppola was outstanding from start to finish with this process. He had outstanding customer service, and was very professional in... handling all our questions, and concerns. I would recommend Ben and Smith Motors to all my family and friends!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 27, 2016

    A great experience. First time I have bought from Smith and I will always go here for any future purchases. I have already recommended Smith Motors to... my family and friends.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • July 27, 2012

    I was referred to Smith Mercedes by a friend who had purchased a couple cars from them. I was told that I would receive a great price with little haggle... and that is exactly what happened. Thanks you Smith Motor Sales and Roger for my beautiful 2010 C300. 8)

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 24, 2016

    Cant say enough about the service team! I wish I had purchased my vehicle from here instead of Holloway.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 24, 2016

    The entire team at Smith Mercedes made my buying experience wonderful! The process was fast, easy and professional!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 24, 2016

    The best experience I have ever had!! I worked with Ben and he was so caring and compassionate about helping me find the right vehicle for my family and... I. he was so helpful and patient and made sure i was completely 100% satisfied. Once we found the vehicle that worked for us, Loren made the financing part so easy and understanding. This is a class act dealership that does everything first class! Thank you so much and I would recommend Smith to anyone looking for a Mercedes

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 24, 2016

    I had a wonderful experience at this dealership. Randy was very helpful and not at all pushy. The dealership didn't have exactly what I wanted, they checked... around for me and eventually we decided to order from the factory. Randy gave me the best deal without the back and forth I have had to deal with at other dealerships, making the car buying experience much more enjoyable. I received my car this past Thursday and I couldn't be happier. The finance department was able to match a rate I was quoted from a local bank. Randy took a great deal of time going over all the unique features of the car; he was thorough and patient, there is a lot to learn! He took the car to get an inspection sticker too, one less thing I had to deal with. I couldn't be happier with my experience at Smith Motors and with my beautiful new car. I look forward to the joy of driving my new Mercedes. Thanks Randy and thanks Smith Motors.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    May 9, 2016

    Service is very reactive and not proactive. When you have a service issue, the ownership at Smith does not help, whatsoever, to make the problem or problems... addressed.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    April 29, 2016

    If you buy a MB from Smith......Don't expect good service. Smith, just wants your money and could not care at all about vehicle issues: Door wind noise... Poor AM radio reception Drivers side door will not close properly They just don't want to deal with anything and want you to go away Bad dealership.....

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    April 23, 2016

    I had my best car buying experience ever at Smith Motors. Randy was not pushy and he answered all of my questions in a professional manner. There was no... back and forth on price ~ he gave me the best price he could. The finance department was easy to deal with matching the financing rates that I had been quoted from a local bank. My car was ordered from Germany so I could get exactly what I wanted ~ I picked up my car this past Thursday and I love it. Randy was once again great ~ he explained all the "bells and whistles" of the car ~ he was as excited as I was when I took the keys. He took the car for an inspection sticker before I left, one less thing for me to have to do. I really appreciate the way Randy and this dealership treated me. I would recommend this dealership to anyone who was looking for a beautiful car in a pressure-free environment.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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