Smith Motor Sales of Haverhill, Inc.

Smith Motors, and Ben Coppola was outstanding from start to finish with this process. He had outstanding customer service, and was very professional in... handling all our questions, and concerns. I would recommend Ben and Smith Motors to all my family and friends!

A great experience. First time I have bought from Smith and I will always go here for any future purchases. I have already recommended Smith Motors to... my family and friends.

I was referred to Smith Mercedes by a friend who had purchased a couple cars from them. I was told that I would receive a great price with little haggle... and that is exactly what happened. Thanks you Smith Motor Sales and Roger for my beautiful 2010 C300. 8)

Cant say enough about the service team! I wish I had purchased my vehicle from here instead of Holloway.

The entire team at Smith Mercedes made my buying experience wonderful! The process was fast, easy and professional!

The best experience I have ever had!! I worked with Ben and he was so caring and compassionate about helping me find the right vehicle for my family and... I. he was so helpful and patient and made sure i was completely 100% satisfied. Once we found the vehicle that worked for us, Loren made the financing part so easy and understanding. This is a class act dealership that does everything first class! Thank you so much and I would recommend Smith to anyone looking for a Mercedes

I had a wonderful experience at this dealership. Randy was very helpful and not at all pushy. The dealership didn't have exactly what I wanted, they checked... around for me and eventually we decided to order from the factory. Randy gave me the best deal without the back and forth I have had to deal with at other dealerships, making the car buying experience much more enjoyable. I received my car this past Thursday and I couldn't be happier. The finance department was able to match a rate I was quoted from a local bank. Randy took a great deal of time going over all the unique features of the car; he was thorough and patient, there is a lot to learn! He took the car to get an inspection sticker too, one less thing I had to deal with. I couldn't be happier with my experience at Smith Motors and with my beautiful new car. I look forward to the joy of driving my new Mercedes. Thanks Randy and thanks Smith Motors.

Service is very reactive and not proactive. When you have a service issue, the ownership at Smith does not help, whatsoever, to make the problem or problems... addressed.

If you buy a MB from Smith......Don't expect good service. Smith, just wants your money and could not care at all about vehicle issues: Door wind noise... Poor AM radio reception Drivers side door will not close properly They just don't want to deal with anything and want you to go away Bad dealership.....

I had my best car buying experience ever at Smith Motors. Randy was not pushy and he answered all of my questions in a professional manner. There was no... back and forth on price ~ he gave me the best price he could. The finance department was easy to deal with matching the financing rates that I had been quoted from a local bank. My car was ordered from Germany so I could get exactly what I wanted ~ I picked up my car this past Thursday and I love it. Randy was once again great ~ he explained all the "bells and whistles" of the car ~ he was as excited as I was when I took the keys. He took the car for an inspection sticker before I left, one less thing for me to have to do. I really appreciate the way Randy and this dealership treated me. I would recommend this dealership to anyone who was looking for a beautiful car in a pressure-free environment.