.jpg)
.jpg)
.jpg)
.jpg)
.png)
.jpg)
.jpg)
.jpg)
.jpg)
.jpg)
Reviews
My recent experience at Kelly Honda Lynn was deeply
My recent experience at Kelly Honda Lynn was deeply disappointing due to the disrespectful, unprofessional, and racially charged behavior from General Manager Said Bousbaa. As a long-time customer, I was shocked by the hostile tone, lack of courtesy, and confrontational attitude I received when asking a simple question. This kind of conduct has no place in any professional setting, especially at a dealership with Kelly Honda’s reputation.
My recent experience at Kelly Honda Lynn was deeply
My recent experience at Kelly Honda Lynn was deeply disappointing due to the disrespectful, unprofessional, and racially charged behavior from General Manager Said Bousbaa. As a long-time customer, I was shocked by the hostile tone, lack of courtesy, and confrontational attitude I received when asking a simple question. This kind of conduct has no place in any professional setting, especially at a dealership with Kelly Honda’s reputation.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Tuve la peor experiencia en un dealer de carros en 20
Tuve la peor experiencia en un dealer de carros en 20 años que llevo en EE.UU depues de negociar un lease con el vendedor y cuando estábamos llegando a un acuerdo con el vendedor el cual fue muy amable y exelente persona salio el Gerente trato de presionarme para firmar el contrato al cual yo estaba pidiendo mi ultima rebaja este se enojo me trato mal y rompio el contrato en mi cara tiro los papeles al frente mio y uso un vocabulario poco agradable No recomindo este dealer
Tuve la peor experiencia en un dealer de carros en 20
Tuve la peor experiencia en un dealer de carros en 20 años que llevo en EE.UU depues de negociar un lease con el vendedor y cuando estábamos llegando a un acuerdo con el vendedor el cual fue muy amable y exelente persona salio el Gerente trato de presionarme para firmar el contrato al cual yo estaba pidiendo mi ultima rebaja este se enojo me trato mal y rompio el contrato en mi cara tiro los papeles al frente mio y uso un vocabulario poco agradable No recomindo este dealer
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
My name is Carol Fairweather and I didn’t purchase my Car
My name is Carol Fairweather and I didn’t purchase my Car from them . But I had problem with my Car and the Managers of Kelly Honda Lynn were exceptionally kind and Helpful I recommend This Dealership to everyone Amazing Service and attention to my needs Thank you so very much
My name is Carol Fairweather and I didn’t purchase my Car
My name is Carol Fairweather and I didn’t purchase my Car from them . But I had problem with my Car and the Managers of Kelly Honda Lynn were exceptionally kind and Helpful I recommend This Dealership to everyone Amazing Service and attention to my needs Thank you so very much
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much, Carol! We truly appreciate your kind words and are so glad our management team at Kelly Honda in Lynn was able to assist you. Even if you didn’t purchase your vehicle with us, we’re always here to help. Thank you for the recommendation – it means the world to us!
Your very Welcome it was truly Sincere
Amy was absolutely INCREDIBLE.
Amy was absolutely INCREDIBLE. She made us feel so welcome and supported, which as a LGBTQ couple we don’t always feel. Amy went above and beyond to make sure the process went as smooth as possible. Her kindness, knowledge and energy made us feel comfortable. We cannot thank her enough for making the process so flawless and treating us with compassion and empathy.
Amy was absolutely INCREDIBLE.
Amy was absolutely INCREDIBLE. She made us feel so welcome and supported, which as a LGBTQ couple we don’t always feel. Amy went above and beyond to make sure the process went as smooth as possible. Her kindness, knowledge and energy made us feel comfortable. We cannot thank her enough for making the process so flawless and treating us with compassion and empathy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much! We’re absolutely thrilled to hear that Amy made such a positive impact during your visit to Kelly Honda. It means the world to us to know that you felt welcomed, supported, and respected throughout the entire process. Amy is a true asset to our team, and your kind words reflect exactly why. We’re grateful you chose us and look forward to continuing to provide a safe, inclusive, and compassionate experience every time you visit. Thank you again!
Julie F.
Julie F. is amazing. She has been our sales associate for a very long time and we are always well taken cared of. She knows her clients and does the very best for them.
Julie F.
Julie F. is amazing. She has been our sales associate for a very long time and we are always well taken cared of. She knows her clients and does the very best for them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Raftery family! We’re so lucky to have Julie on our team—she truly goes above and beyond to take care of her clients like family. We’re grateful for your loyalty and look forward to continuing to provide you with the best service at Kelly Honda!
They can have the car.
They can have the car. There is no need to push me out of the deal. I am only here to support and do my part the best I can. If I get pushed out. I highly recommend Mr.Flores find a beautiful vacation home until I am back in the deal! Thank you for your cooperation.
They can have the car.
They can have the car. There is no need to push me out of the deal. I am only here to support and do my part the best I can. If I get pushed out. I highly recommend Mr.Flores find a beautiful vacation home until I am back in the deal! Thank you for your cooperation.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks
Mr.Flores involved himself in a deal that did not involve
Mr.Flores involved himself in a deal that did not involve him. Possibly due to his insecurities from our past life. I am looking forward to how we resolve this.
Mr.Flores involved himself in a deal that did not involve
Mr.Flores involved himself in a deal that did not involve him. Possibly due to his insecurities from our past life. I am looking forward to how we resolve this.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for bringing this to our attention. We're sorry to hear about your experience and would like the opportunity to understand the situation better so we can address your concerns appropriately. Please reach out to our management team directly at your earliest convenience so we can work together toward a resolution. Your satisfaction is important to us.
El señor Flores fue muy amable y me convencio muy facil
El señor Flores fue muy amable y me convencio muy facil en la compra de mi Honda pilot 2025 cuando salga una nueva con el quiero hacer mi compra. Lo recomiendo al 100.
El señor Flores fue muy amable y me convencio muy facil
El señor Flores fue muy amable y me convencio muy facil en la compra de mi Honda pilot 2025 cuando salga una nueva con el quiero hacer mi compra. Lo recomiendo al 100.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
¡Gracias por tus amables palabras! Nos alegra mucho saber que Justin hizo que tu experiencia fuera excelente y te ayudó a encontrar la Honda Pilot 2025 perfecta. Tu recomendación es muy importante, y estaremos aquí cuando estés listo para la siguiente. ¡Disfruta de tu nueva Pilot!
Very dishonest they sold me a new car and charged me 500
Very dishonest they sold me a new car and charged me 500 dollars more because it was white and when they gave it to me I had miles. In then another deler do the work whit the bank and they just said they didn’t, I’m absolutely disappointed
Very dishonest they sold me a new car and charged me 500
Very dishonest they sold me a new car and charged me 500 dollars more because it was white and when they gave it to me I had miles. In then another deler do the work whit the bank and they just said they didn’t, I’m absolutely disappointed
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We are sorry to learn about this, Lina. Please feel free to reach out to us directly at 781-595-5252 so we can look into this further. Thank you.
This dealer ship was great!
This dealer ship was great! They helped me with selecting a color I wanted also with model type it was great. Thank you
This dealer ship was great!
This dealer ship was great! They helped me with selecting a color I wanted also with model type it was great. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great feedback! We're so glad our team was able to help you find the perfect color and model to fit your needs. It was a pleasure assisting you, and we hope you enjoy your new vehicle! Please don’t hesitate to reach out if there’s anything else we can do for you.