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Kelly Honda

(1,570 reviews)
Visit Kelly Honda
Sales hours: 8:00am to 8:00pm
Service hours: 7:30am to 8:00pm
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Sales Service
Monday 8:00am–8:00pm 7:30am–6:00pm
Tuesday 8:00am–8:00pm 7:30am–8:00pm
Wednesday 8:00am–8:00pm 7:30am–8:00pm
Thursday 8:00am–8:00pm 7:30am–8:00pm
Friday 8:00am–6:00pm 7:30am–6:00pm
Saturday 8:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2018 consumer dealer award
View 3 awards
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

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New (888) 292-8296 (888) 292-8296
Used (888) 583-7148 (888) 583-7148
Service (844) 327-6671 (844) 327-6671

Inventory

See all 254 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since April 2024.
Brian Kelly is very proud to have built his Honda dealership on the Lynnway in Lynn MA on Route 1A and he is even more proud of the incredible sales and service volume that dealership generates with class leading customer satisfaction!

Kelly Honda is one of 6 store locations as well as 7 brands within the Kelly Automotive Group!
We Make It Easy!

Service center

Phone number (844) 327-6671

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–8:00pm
Wednesday
7:30am–8:00pm
Thursday
7:30am–8:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(1,570 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kelly Honda from DealerRater.

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I truly had such a wonderful experience working with him. From the very beginning, he took the time to genuinely listen to what I wanted and understand my needs. He gave me different options without ever making me feel pressured or like he was simply trying to make a commission. I initially decided to hold off on a purchase, when I returned a few months later he was just as pleasant and welcoming as the first time. What stood out to me most was that his priority was making sure I had an experience that was right for me. I felt heard, respected, and taken care of throughout the entire process. That level of genuine customer care is something you don’t come across every day. I’m incredibly grateful for the experience and would absolutely recommend him to my family, friends, and colleagues. He truly went above and beyond!

I truly had such a wonderful experience working with him. From the very beginning, he took the time to genuinely listen to what I wanted and understand my needs. He gave me different options without ever making me feel pressured or like he was simply trying to make a commission. I initially decided to hold off on a purchase, when I returned a few months later he was just as pleasant and welcoming as the first time. What stood out to me most was that his priority was making sure I had an experience that was right for me. I felt heard, respected, and taken care of throughout the entire process. That level of genuine customer care is something you don’t come across every day. I’m incredibly grateful for the experience and would absolutely recommend him to my family, friends, and colleagues. He truly went above and beyond!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We’re thrilled to hear that you had such a wonderful experience at Kelly Honda and that you felt heard, respected, and well taken care of throughout the process. It’s especially meaningful to know that he took the time to understand your needs, provide helpful options, and make sure you never felt pressured. We appreciate your kind words and your willingness to recommend him to your family, friends, and colleagues. We’ll be sure to share your feedback with him. Thank you for choosing Kelly Honda, and we hope you continue to enjoy your vehicle!

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Kelly Honda is a great place to buy a car. We just purchased the vehicle there and l would always go back. The salesman John Mikhael was wonderful. Great job. Keep up the great work.

Kelly Honda is a great place to buy a car. We just purchased the vehicle there and l would always go back. The salesman John Mikhael was wonderful. Great job. Keep up the great work.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Diane! We’re so glad to hear that you had such a great car-buying experience at Kelly Honda and that John made your purchase especially positive. Providing helpful, attentive service is exactly what we strive for. We truly appreciate your kind words and your willingness to return to us in the future. We’ll be sure to share your compliments with John. Congratulations on your new vehicle, and thank you for choosing Kelly Honda!

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Drove 90 min to see a vehicle advertised and then suddenly not available but still listed on website. Bait and switch at its finest. Was then offered another vehicle. I would never give them a dime!

Drove 90 min to see a vehicle advertised and then suddenly not available but still listed on website. Bait and switch at its finest. Was then offered another vehicle. I would never give them a dime!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are sorry to learn about this, Kathy. Please feel free to reach out to us directly at 781-595-5252 so we can look into this further. Thank you.

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I was there for the recall It was a clean fast and professional experience thank you

I was there for the recall It was a clean fast and professional experience thank you

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Thanks, Lauren! We’re glad to hear your recall visit was clean, fast, and professional. Our team works hard to make every service experience as convenient and efficient as possible. Thank you for choosing Kelly Honda. We appreciate your business and look forward to serving you again in the future!

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Very pleasant experience throughout. Alissa & Alex were quite helpful. Would definitely recommend them to family/friends.

Very pleasant experience throughout. Alissa & Alex were quite helpful. Would definitely recommend them to family/friends.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thanks, Chris! We’re so glad to hear that you had a pleasant experience from start to finish and that Alissa and Alex were helpful throughout the process. We’ll be sure to share your kind words with them. Your recommendation to family and friends means a great deal to our entire team. Thank you for choosing Kelly Honda, and we look forward to assisting you again in the future!

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Justin was helpful, communicative, and kept me informed throughout the process. I really appreciated his excellent customer service.

Justin was helpful, communicative, and kept me informed throughout the process. I really appreciated his excellent customer service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Thank you, Estifon! Congratulations on your new Honda CR-V! We're happy to hear that Sal provided you with a comfortable, knowledgeable, and professional sales experience, and that Ryn took the time to explain your finance options and helped you choose the protection plans that were right for you. It's great to know our team made your purchase a positive and enjoyable one from start to finish. We really appreciate your trust in Kelly Honda and thank you for choosing us for your new CR-V. Enjoy every mile, and we look forward to welcoming you back in the future!

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Working with Angel at Kelly Honda was a breeze and made for a great car buying experience from start to finish. I will be sure to come back for my next vehicle purchase. ⭐️⭐️⭐️⭐️⭐️

Working with Angel at Kelly Honda was a breeze and made for a great car buying experience from start to finish. I will be sure to come back for my next vehicle purchase. ⭐️⭐️⭐️⭐️⭐️

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you, Daniel! We're thrilled to hear Angel made your car-buying experience smooth and enjoyable from start to finish. Providing an easy, stress-free experience is what we strive for, and we're so glad Angel delivered. We truly appreciate your trust in Kelly Honda and look forward to helping you with your next vehicle purchase. Enjoy your new vehicle!

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Great customer service! The staff made the process fast and easy. Would highly recommend buying from Kelly Honda.

Great customer service! The staff made the process fast and easy. Would highly recommend buying from Kelly Honda.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review! We’re so glad to hear you received great customer service and that our team made the process fast and easy for you. Providing a smooth and stress-free experience is always our goal at Kelly Honda. We truly appreciate your recommendation and your support. Thank you for choosing Kelly Honda, and we look forward to seeing you again!

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The staff at Kelly Honda made the buying process fast and easy. I would highly recommend buying from them and will certainly be back when it’s time for me to buy my next car.

The staff at Kelly Honda made the buying process fast and easy. I would highly recommend buying from them and will certainly be back when it’s time for me to buy my next car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you, Steve! We’re so happy to hear that our team made your car-buying experience fast and easy. Providing a smooth, stress-free process is exactly what we strive for at Kelly Honda. We truly appreciate your recommendation and your kind words, and we’re especially grateful to know you’ll be returning when it’s time for your next vehicle. We look forward to working with you again!

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Fast, professional and knowledgeable. Did a great job selling the car and answering questions. Nice people

Fast, professional and knowledgeable. Did a great job selling the car and answering questions. Nice people

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thanks, Mallorie! We’re so glad to hear our team provided fast, professional, and knowledgeable service while helping answer all of your questions. It’s great to know you had a positive experience with our team. We really appreciate you choosing Kelly Honda and hope you enjoy your new vehicle!

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