Reviews
Write a reviewGood, fast maintenance, I like the full inspection and
Good, fast maintenance, I like the full inspection and recommended work, BUT I would have greatly preferred a call from Wayne on the additional work recommended, and the condition of my tires, rather than just a text so I could talk to him and ask questions about it before approving it
Good, fast maintenance, I like the full inspection and
Good, fast maintenance, I like the full inspection and recommended work, BUT I would have greatly preferred a call from Wayne on the additional work recommended, and the condition of my tires, rather than just a text so I could talk to him and ask questions about it before approving it
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Nucar Chevrolet of Norwood Team
Workers at the dealership were wonderful.
Workers at the dealership were wonderful. Customer service phone line was horrible. Never called me back, waited on hold for 30 minutes.
Workers at the dealership were wonderful.
Workers at the dealership were wonderful. Customer service phone line was horrible. Never called me back, waited on hold for 30 minutes.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Danielle, it appears the impression you received during your recent experience with our dealership does not reflect our standards of customer service. If you would like to discuss this issue in more detail, please contact us so we can work toward a resolution and improve our phone service. Your satisfaction is of the utmost importance. Thank you. Sincerely, The Nucar Chevrolet of Norwood Team
Prompt, informative, supportive Would recommend this
Prompt, informative, supportive Would recommend this dealer to friends and family for the positive atmosphere
Prompt, informative, supportive Would recommend this
Prompt, informative, supportive Would recommend this dealer to friends and family for the positive atmosphere
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Nucar Chevrolet of Norwood Team
They made me feel personal.
They made me feel personal. Very comfortable Very informative and really worked with me Pleasant
They made me feel personal.
They made me feel personal. Very comfortable Very informative and really worked with me Pleasant
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for writing this amazing review for our team! At Nucar Chevrolet of Norwood, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Nucar Chevrolet of Norwood Team
Very professional and worked with me to make me happy!
Very professional and worked with me to make me happy! Phil P is great I worked with him when I leased my first Tahoe 3 years ago and he's the reason I came back.
Very professional and worked with me to make me happy!
Very professional and worked with me to make me happy! Phil P is great I worked with him when I leased my first Tahoe 3 years ago and he's the reason I came back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to let us know how happy you are with your experience, Charles! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Nucar Chevrolet of Norwood Team
A was great everyone was very friendly Michael did
A was great everyone was very friendly Michael did explain in detail what do I need to keep my car up to date
A was great everyone was very friendly Michael did
A was great everyone was very friendly Michael did explain in detail what do I need to keep my car up to date
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Max, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Sincerely, The Nucar Chevrolet of Norwood Team
Very knowledgeable and helpful sales people As soon as I
Very knowledgeable and helpful sales people As soon as I got the registration they got the truck inspected right away.
Very knowledgeable and helpful sales people As soon as I
Very knowledgeable and helpful sales people As soon as I got the registration they got the truck inspected right away.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review of our sales team, Dick. We're glad to hear that you had a positive experience with us and look forward to seeing you again soon! Sincerely, The Nucar Chevrolet of Norwood Team
Quick and easy dealer experience as a first time buyer.
Quick and easy dealer experience as a first time buyer. Was made to feel comfortable and they were respectful towards all questions.
Quick and easy dealer experience as a first time buyer.
Quick and easy dealer experience as a first time buyer. Was made to feel comfortable and they were respectful towards all questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ryan, we sincerely thank you for going out of your way to write this review about Nucar Chevrolet of Norwood. We try to create a comfortable and stress-free environment for each and every customer. Sincerely, The Nucar Chevrolet of Norwood Team
Service was well explained, loaner vehicle was provided,
Service was well explained, loaner vehicle was provided, and work was done professionally and completely. Dealership filled the washer fluid and did the multipoint inspection for me and even charged the vehicle for me to fill, as it's an EV. Car was cleaned and vacuumed when I got it back and it looked great! So many dealerships cut corners to try to save a little bit by not washing or filling fluids, Norwood did not and I would highly recommend!
Service was well explained, loaner vehicle was provided,
Service was well explained, loaner vehicle was provided, and work was done professionally and completely. Dealership filled the washer fluid and did the multipoint inspection for me and even charged the vehicle for me to fill, as it's an EV. Car was cleaned and vacuumed when I got it back and it looked great! So many dealerships cut corners to try to save a little bit by not washing or filling fluids, Norwood did not and I would highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for putting your trust in Nucar Chevrolet of Norwood! We pride ourselves in our service department’s ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, The Nucar Chevrolet of Norwood Team
Brake squeaking sound is not fixed after we changed it.
Brake squeaking sound is not fixed after we changed it. As per them it will exist for all the new cars. Kind of Joke to me
Brake squeaking sound is not fixed after we changed it.
Brake squeaking sound is not fixed after we changed it. As per them it will exist for all the new cars. Kind of Joke to me
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us your review. It seems that we came up short in meeting your expectations, and that is not the customer service that we seek to provide. We would appreciate hearing more about this issue so that we may work together to make amends. Please contact us at your earliest convenience. We hope to hear from you soon. Sincerely, The Nucar Chevrolet of Norwood Team
Changed the front and rear brakes of my 2016 Chevy Malibu in November and front brake started making squeaking sound from Day one. Took that to the dealership for fixing it and as per them squeaking sound will be present and it won't go. All the new brakes will make these kind of sounds for various reasons. This is Kind of Joke to me, as I am not seeing any other brake changed cars are making the sound. The sound is so annoying to me. I have spent min $3000 for my car in last 3 months, but still I am not satisfied with the service provided by Boch Chevy.
