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Lombard Auto Exchange

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (63 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (63 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lombard Auto Exchange from DealerRater.

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No pressure sales and up-front inspection

Carfax was available and salesman was low key. We got to take our time 'kicking the tires'. The Manager was good to work with as well, very informative and knowledgeable.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 3.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Experience!

Recently bought a 2007, Pontiac Solstice Rodger was a very efficient, friendly salesman who made buying our car a great experience! I definitely recommend Lombard Auto Exchange, I got a great car for a great price! BMC & KC

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Friendly adjustable pricing

Roger Nicklaus was easy to work with and made the experience buying a vehicle quick and painless

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very Satisfied with the overall experience!

I purchase a 2011 Limited Sonata in pristine shape. Roger was a no nonsense sales person, I highly recommend him and the dealership! KK

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2006 Chevy HHR-Excellent Customer Service

After an unexpected accident, I was put in the position of finding a quality used car, and fast! I was looking for something comparable to what I previously owned and had looked at close to 10 other dealer's inventories, spoken to a number of not-so-great salesman, and stumbled across a vehicle I liked at Lombard Auto Exchange. I first visited their facilities to see the vehicle just as they were closing and Roger was kind enough to take my info, listen to my needs for the vehicle, and give me his card instead of just telling me to come back in tomorrow. I was hesitant to purchase from a used car lot but after a smooth process I am no longer. The staff was honest, Roger was personable, and they were fair about pricing and repairs. They are a quality dealer. I would recommend them to anyone in need of a dependable vehicle at a fair price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2006 Honda Pilot

Bought the car by phone. Very honest appraisal, excellent communication, and very reasonable price. Car is exactly what I was looking for and exactly as described. I would definitely recommend this dealer. Thanks! KP

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2011 Hyundai Sonata

These guys were great! They helped me with the process of getting the car I was looking for. They were so friendly and nice.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service, extremely helpful & friendly staff

These guys went above & beyond to help us find a really nice 2010 BMW 328x, they took time to understand what we wanted, trawled the auctions and got us a great car. Every little detail was taken care of. Ask for Frank.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2002 Chevy Impala

I was looking for a Chevy Impala with a sunroof and found this one online. I watched it for a couple of weeks and it was still there when I decided to drive out and take a look at it. The car was in excellent condition, The customer service was great. The entire process was easy, quick, and incident free. I would highly recommend this dealer to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2012 Dodge Grand Caravan

We purchased the van with the help of Nick. Such a nic guy and absolutely no hard sell. The van is in excellent condition and the price was lower than other dealers for all the features that were available. This was overall a great experience and we would highly recommend Lombard Auto Exchange to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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