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Toyota of Braintree

(5,595 reviews)
Visit Toyota of Braintree
Sales hours: 12:00pm to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday 12:00pm–5:00pm Closed
2025 regional dealer award
View 26 awards
2025 regional dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2015 national dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2013 national dealer award 2013 national dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (781) 519-4500 (781) 519-4500
Used (781) 519-4621 (781) 519-4621
Service (781) 519-4723 (781) 519-4723

Inventory

See all 236 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since August 2016.
As a Tufankjian Family Dealership we have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online request more information about vehicles set up a test drive or inquire about financing!

We are on Rt 3 Just south of the Rt. 128 split and Rt. 93 Expressway. Toyota of Braintree is looking forward to serving you!

At Toyota of Braintree we are willing to answer every and all questions you might have during the car finding process. We are conveniently located near Boston Dorchester and Norwood at 210 Union Street Braintree Massachusettes.
Start and end your search with Toyota of Braintree and save thousands!

Service center

Phone number (781) 519-4723

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(5,595 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Braintree from DealerRater.

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They were great!

They were great! Very helpful and fair. Gerry is a wonderful guy and will help you find the right car.

They were great!

They were great! Very helpful and fair. Gerry is a wonderful guy and will help you find the right car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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I had the most amazing car purchase experience with

I had the most amazing car purchase experience with Idalia. She went above and beyond in every way possible. Idalia made the process stress free and enjoyable. Her positively, passion, and love for people is evident. Thank you Idalia, I will remember this for the rest of my life. I recommend Idalia for everything and anything needed when coming to the Toyota Dealerahip. Additionally, I want to acknowledge George who was so welcoming and personable. He is an amazing asset to Toyota Braintree. Thank you Idalia, George, and Joey for your exceptional customer service!

I had the most amazing car purchase experience with

I had the most amazing car purchase experience with Idalia. She went above and beyond in every way possible. Idalia made the process stress free and enjoyable. Her positively, passion, and love for people is evident. Thank you Idalia, I will remember this for the rest of my life. I recommend Idalia for everything and anything needed when coming to the Toyota Dealerahip. Additionally, I want to acknowledge George who was so welcoming and personable. He is an amazing asset to Toyota Braintree. Thank you Idalia, George, and Joey for your exceptional customer service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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I recently had the pleasure of working with Carlos

I recently had the pleasure of working with Carlos Alvarez at Toyota of Braintree, and I couldn’t be more satisfied with the experience. From the start, Carlos was incredibly knowledgeable and took the time to walk us through all the features and perks of the car without ever making us feel pressured to make a purchase. What stood out the most was his clear and consistent communication throughout the entire process. He made sure we were comfortable, informed, and confident in our decision. It’s rare to find someone who combines professionalism with a genuine, no-pressure approach, and Carlos did exactly that. If you’re in the market for a car and want a smooth, stress-free experience, I highly recommend working with Carlos Alvarez!

I recently had the pleasure of working with Carlos

I recently had the pleasure of working with Carlos Alvarez at Toyota of Braintree, and I couldn’t be more satisfied with the experience. From the start, Carlos was incredibly knowledgeable and took the time to walk us through all the features and perks of the car without ever making us feel pressured to make a purchase. What stood out the most was his clear and consistent communication throughout the entire process. He made sure we were comfortable, informed, and confident in our decision. It’s rare to find someone who combines professionalism with a genuine, no-pressure approach, and Carlos did exactly that. If you’re in the market for a car and want a smooth, stress-free experience, I highly recommend working with Carlos Alvarez!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear it went well Carlos, Carlos and Sunny and truly appreciate your feedback! Thank you for sharing your experience with us!

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Working with Sam was a wonderful experience, patient,

Working with Sam was a wonderful experience, patient, knowledgeable and supportive of my needs with the car purchase. I would recommend him to anyone wishing to purchase at Tufankjian.

Working with Sam was a wonderful experience, patient,

Working with Sam was a wonderful experience, patient, knowledgeable and supportive of my needs with the car purchase. I would recommend him to anyone wishing to purchase at Tufankjian.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, for your kind words for Sam and our sales team and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Braintree.

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I was very happy with the service i received when i

I was very happy with the service i received when i purchased my new Car.

I was very happy with the service i received when i

I was very happy with the service i received when i purchased my new Car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, for taking the time to share your thoughts on working with Ed and our team. We're glad to hear we delivered such a great experience!

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5-Star Review: Outstanding Experience!

5-Star Review: Outstanding Experience! I recently purchased a new car from this dealership, and I couldn't have had a better experience. From the moment we walked in, the entire team went above and beyond to make us feel comfortable and supported. They were incredibly patient and understanding of our personal situation, and they took the time to listen carefully to our needs. Every question we had was answered thoroughly, and they guided us step-by-step through the process with genuine care and professionalism. What really stood out was how they not only met—but exceeded—our expectations. From financing to final delivery, everything was handled smoothly and with the utmost respect. If you're looking for a dealership that truly puts the customer first, look no further. Highly recommend!

5-Star Review: Outstanding Experience!

5-Star Review: Outstanding Experience! I recently purchased a new car from this dealership, and I couldn't have had a better experience. From the moment we walked in, the entire team went above and beyond to make us feel comfortable and supported. They were incredibly patient and understanding of our personal situation, and they took the time to listen carefully to our needs. Every question we had was answered thoroughly, and they guided us step-by-step through the process with genuine care and professionalism. What really stood out was how they not only met—but exceeded—our expectations. From financing to final delivery, everything was handled smoothly and with the utmost respect. If you're looking for a dealership that truly puts the customer first, look no further. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! and our team here at Toyota of Braintree are glad to have you as a customer..

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I'm DONE with Toyota of Braintree!

I'm DONE with Toyota of Braintree! Three times I've brought my vehicle in for service and each time was a total hassle, getting argued with about validity of need for service, poor communication, and this time they had my car for the whole day (after I had made the specific service appt a week prior) only to find out when I called (they never called me) that they had forgotten to order the right parts for the work and wanted to hold my car for another day?! I immediately picked it up instead and brought it to Tasca Toyota and they did the whole thing the very next day...super-friendly...even picking up my vehicle FOR FREE from home and dropping it off 4hrs later after the work was completed! Tasca YES! Toyota of Braintree xxxx NO!!

I'm DONE with Toyota of Braintree!

I'm DONE with Toyota of Braintree! Three times I've brought my vehicle in for service and each time was a total hassle, getting argued with about validity of need for service, poor communication, and this time they had my car for the whole day (after I had made the specific service appt a week prior) only to find out when I called (they never called me) that they had forgotten to order the right parts for the work and wanted to hold my car for another day?! I immediately picked it up instead and brought it to Tasca Toyota and they did the whole thing the very next day...super-friendly...even picking up my vehicle FOR FREE from home and dropping it off 4hrs later after the work was completed! Tasca YES! Toyota of Braintree xxxx NO!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Fantastic customer service.

Fantastic customer service. Warm, personable, and knowledgable! The team worked together seamlessly and communicated clearly with us every step of the way.

Fantastic customer service.

Fantastic customer service. Warm, personable, and knowledgable! The team worked together seamlessly and communicated clearly with us every step of the way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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Phil was outstanding with buying the truck.

Phil was outstanding with buying the truck. He called numerous times and made the process very easy and painless

Phil was outstanding with buying the truck.

Phil was outstanding with buying the truck. He called numerous times and made the process very easy and painless

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us Scott! . We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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Just bought my second car from this dealership.

Just bought my second car from this dealership. I've been pleased with the attention and service on my previously owned Toyota.

Just bought my second car from this dealership.

Just bought my second car from this dealership. I've been pleased with the attention and service on my previously owned Toyota.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with Joe and our team. We're glad to hear we delivered such a great experience!

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