Reviews
They were great!
They were great! Very helpful and fair. Gerry is a wonderful guy and will help you find the right car.
They were great!
They were great! Very helpful and fair. Gerry is a wonderful guy and will help you find the right car.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I had the most amazing car purchase experience with
I had the most amazing car purchase experience with Idalia. She went above and beyond in every way possible. Idalia made the process stress free and enjoyable. Her positively, passion, and love for people is evident. Thank you Idalia, I will remember this for the rest of my life. I recommend Idalia for everything and anything needed when coming to the Toyota Dealerahip. Additionally, I want to acknowledge George who was so welcoming and personable. He is an amazing asset to Toyota Braintree. Thank you Idalia, George, and Joey for your exceptional customer service!
I had the most amazing car purchase experience with
I had the most amazing car purchase experience with Idalia. She went above and beyond in every way possible. Idalia made the process stress free and enjoyable. Her positively, passion, and love for people is evident. Thank you Idalia, I will remember this for the rest of my life. I recommend Idalia for everything and anything needed when coming to the Toyota Dealerahip. Additionally, I want to acknowledge George who was so welcoming and personable. He is an amazing asset to Toyota Braintree. Thank you Idalia, George, and Joey for your exceptional customer service!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
I recently had the pleasure of working with Carlos
I recently had the pleasure of working with Carlos Alvarez at Toyota of Braintree, and I couldn’t be more satisfied with the experience. From the start, Carlos was incredibly knowledgeable and took the time to walk us through all the features and perks of the car without ever making us feel pressured to make a purchase. What stood out the most was his clear and consistent communication throughout the entire process. He made sure we were comfortable, informed, and confident in our decision. It’s rare to find someone who combines professionalism with a genuine, no-pressure approach, and Carlos did exactly that. If you’re in the market for a car and want a smooth, stress-free experience, I highly recommend working with Carlos Alvarez!
I recently had the pleasure of working with Carlos
I recently had the pleasure of working with Carlos Alvarez at Toyota of Braintree, and I couldn’t be more satisfied with the experience. From the start, Carlos was incredibly knowledgeable and took the time to walk us through all the features and perks of the car without ever making us feel pressured to make a purchase. What stood out the most was his clear and consistent communication throughout the entire process. He made sure we were comfortable, informed, and confident in our decision. It’s rare to find someone who combines professionalism with a genuine, no-pressure approach, and Carlos did exactly that. If you’re in the market for a car and want a smooth, stress-free experience, I highly recommend working with Carlos Alvarez!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to hear it went well Carlos, Carlos and Sunny and truly appreciate your feedback! Thank you for sharing your experience with us!
Working with Sam was a wonderful experience, patient,
Working with Sam was a wonderful experience, patient, knowledgeable and supportive of my needs with the car purchase. I would recommend him to anyone wishing to purchase at Tufankjian.
Working with Sam was a wonderful experience, patient,
Working with Sam was a wonderful experience, patient, knowledgeable and supportive of my needs with the car purchase. I would recommend him to anyone wishing to purchase at Tufankjian.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, for your kind words for Sam and our sales team and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Braintree.
I was very happy with the service i received when i
I was very happy with the service i received when i purchased my new Car.
I was very happy with the service i received when i
I was very happy with the service i received when i purchased my new Car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, for taking the time to share your thoughts on working with Ed and our team. We're glad to hear we delivered such a great experience!
5-Star Review: Outstanding Experience!
5-Star Review: Outstanding Experience! I recently purchased a new car from this dealership, and I couldn't have had a better experience. From the moment we walked in, the entire team went above and beyond to make us feel comfortable and supported. They were incredibly patient and understanding of our personal situation, and they took the time to listen carefully to our needs. Every question we had was answered thoroughly, and they guided us step-by-step through the process with genuine care and professionalism. What really stood out was how they not only met—but exceeded—our expectations. From financing to final delivery, everything was handled smoothly and with the utmost respect. If you're looking for a dealership that truly puts the customer first, look no further. Highly recommend!
5-Star Review: Outstanding Experience!
5-Star Review: Outstanding Experience! I recently purchased a new car from this dealership, and I couldn't have had a better experience. From the moment we walked in, the entire team went above and beyond to make us feel comfortable and supported. They were incredibly patient and understanding of our personal situation, and they took the time to listen carefully to our needs. Every question we had was answered thoroughly, and they guided us step-by-step through the process with genuine care and professionalism. What really stood out was how they not only met—but exceeded—our expectations. From financing to final delivery, everything was handled smoothly and with the utmost respect. If you're looking for a dealership that truly puts the customer first, look no further. Highly recommend!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! and our team here at Toyota of Braintree are glad to have you as a customer..
I'm DONE with Toyota of Braintree!
I'm DONE with Toyota of Braintree! Three times I've brought my vehicle in for service and each time was a total hassle, getting argued with about validity of need for service, poor communication, and this time they had my car for the whole day (after I had made the specific service appt a week prior) only to find out when I called (they never called me) that they had forgotten to order the right parts for the work and wanted to hold my car for another day?! I immediately picked it up instead and brought it to Tasca Toyota and they did the whole thing the very next day...super-friendly...even picking up my vehicle FOR FREE from home and dropping it off 4hrs later after the work was completed! Tasca YES! Toyota of Braintree xxxx NO!!
I'm DONE with Toyota of Braintree!
I'm DONE with Toyota of Braintree! Three times I've brought my vehicle in for service and each time was a total hassle, getting argued with about validity of need for service, poor communication, and this time they had my car for the whole day (after I had made the specific service appt a week prior) only to find out when I called (they never called me) that they had forgotten to order the right parts for the work and wanted to hold my car for another day?! I immediately picked it up instead and brought it to Tasca Toyota and they did the whole thing the very next day...super-friendly...even picking up my vehicle FOR FREE from home and dropping it off 4hrs later after the work was completed! Tasca YES! Toyota of Braintree xxxx NO!!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Fantastic customer service.
Fantastic customer service. Warm, personable, and knowledgable! The team worked together seamlessly and communicated clearly with us every step of the way.
Fantastic customer service.
Fantastic customer service. Warm, personable, and knowledgable! The team worked together seamlessly and communicated clearly with us every step of the way.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Phil was outstanding with buying the truck.
Phil was outstanding with buying the truck. He called numerous times and made the process very easy and painless
Phil was outstanding with buying the truck.
Phil was outstanding with buying the truck. He called numerous times and made the process very easy and painless
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your feedback with us Scott! . We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Just bought my second car from this dealership.
Just bought my second car from this dealership. I've been pleased with the attention and service on my previously owned Toyota.
Just bought my second car from this dealership.
Just bought my second car from this dealership. I've been pleased with the attention and service on my previously owned Toyota.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your thoughts on working with Joe and our team. We're glad to hear we delivered such a great experience!