King Richard's Auto Center

3.4 out of 5 3.4

Reviews

3.4 out of 5 3.4
71 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    December 17, 2018

    King Richards KNOWINGLY AND INTENTIONALLY Sells Damaged And Defective Vehicles. This Is A FACT. They Sell Vehicles With Damaged Engines, Transmission,... Air Intakes, Exhausts, Wheel Bearings, Tires, Safety Defects, Then After The Fact, Claim No Responsibility. They Pass Vehicle Inspections With These Known Issues. Total xxxxxxxx.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    read your review would you mine telling us who you are and more information about your problem the dealership knows nothing about your problem tire e...tc we have our cars inspected at a third party garage please call or e mail you can ask for RICHARD THANKS

  • 5.0 out of 5
    October 9, 2018

    From the call to getting through the process of buying a car DJ and Brian were amazing there were no hidden anything they laid it all out easy to understand.we... purchased 2013 Passat and couldn’t be happpier!! Thank you guys!! P.s. I expect coffee next purchase!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • April 29, 2018

    Everyone who works here is so nice!! Mike and Amanda are amazing! they were both incredibly nice and worked with me on my budget to find a great car that... was right for me. The car selection is pretty good for the lot size and there facilities is clean as well as welcoming. They made my first time car experience stress free and was able to drive off the lot the same day!! thanks you guys!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 2.0 out of 5
    July 18, 2018

    I bought Mazda SUV it was fine for about a month then it started to go in to limp mode after spending half a day at the dealership I was told it was fixed... then in the same breath I was told o no the SUV needs to be kept over night to be repaired pick it up the next day that everything was fine then a couple days later same thing, don't feel safe having my children in the SUV.no happy at all!!!!! I want my SUV fixed right or a full refund Cause I will take this to court under the lemon law

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    April 27, 2018

    We have gone there for over 19 years. My wife and I have just bought our 8th car from them. 7 cars we worked with Amandio. He's awesome. He's very personable... and keeps it stress free. They have NEVER tried to put us in anything we didnt want. We have referred friends and family there.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 3.0 out of 5
    February 7, 2018

    The place was empty on the weekend. The person that showed us the vehicle seemed uninterested in saying much to us. The vehicle in question sounded like... it had an issue and when I brought it to his attention he left and another salesman came out. I believe the owner showed us the first car. The salesman was friendly and helpful but I just felt uncomfortable after hearing that first vehicle.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    I wish I had more information on which vehicle sounded different to you, we pride ourselves with the condition of are vehicles and although we are not... perfect we strive to be for our customers, Thank you for your input.

  • 1.0 out of 5
    November 25, 2017

    No response omg what a silly survey. You really shoudnt have listings of vehicles without photos anyway

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Anthony no response ??? we always respond please call me directly 401 434 6985 ask for Richard I would be more than happy to help also I believe ...David has sent you pictures and has called and was not able to reach you if we can be helpful please call Thank you

  • 5.0 out of 5
    November 18, 2017

    I am shocked that King Richards rating isn't higher than it is. I have bought 4 vehicles from them so far. One for each of my daughters, one for me and... a truck for my husband. I wouldn't go anywhere else!!! You tell them what you want, how much you want your monthly payment to be and they MAKE IT WORK! No hidden fees...no games. They are super friendly and down to Earth. Professional but make you feel right at home. (Shout out to Paul...he's awesome). They handle everything from soup to nuts. The vehicles we've purchased are still in tip top shape. Once you buy a car from them, it's like you're part of the family. Anything to do with recalls or repairs...they're right there for you. I recommend them to everyone I know. I have dealt with other so-called "Prestigious" dealerships, who so blatantly tried to screw me. Went right back to King Richards and everything went smoothly. You walk out happy and satisfied that you got a great deal. A pleasure to do business with!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you Stacey, As always a pleasure to serve you and your family.

  • 4.0 out of 5
    October 15, 2017

    A month ago I purchased a car at King Richard's Auto Center. Kyle, Rosa and Barney were super helpful throughout the purchase process! Also, the car was... in excellent order at the moment of picking it up. For anyone who is looking for a used car, check out KR Auto Center!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    August 5, 2017

    Thank you King Richards staff especially Kyle Cunningham!!for making it a stress free and easy process plus the great deal on my car, thank you so much... you guys are the best dealership around

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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