Reviews
They are welcoming, listen, on top of things, and
They are welcoming, listen, on top of things, and accommodating. I have never had an issue getting my car serviced there.
They are welcoming, listen, on top of things, and
They are welcoming, listen, on top of things, and accommodating. I have never had an issue getting my car serviced there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always happy to assist you with your service needs. We will continue to do our best!
AWESOME EXPERIENCE!
AWESOME EXPERIENCE!!! I had the most welcoming experience at this dealership! everyone was so welcoming. Heather was so wonderful! She gave me the best car buying experience ever. Very knowledgeable. She went above and beyond for me! Very attentive and she was so sweet and hospitable!!!! Love her!
AWESOME EXPERIENCE!
AWESOME EXPERIENCE!!! I had the most welcoming experience at this dealership! everyone was so welcoming. Heather was so wonderful! She gave me the best car buying experience ever. Very knowledgeable. She went above and beyond for me! Very attentive and she was so sweet and hospitable!!!! Love her!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thrilled to hear your purchase experience with us went so well. Thank you again for your purchase and for sharing your thoughts. We hope you are enjoying your new car and wish you many happy miles!
Had my Mercedes Sprinter RV serviced here.
Had my Mercedes Sprinter RV serviced here. I have used them in the past and it is always a great experience. Mark in service provides great customer service keeping me informed on what is going on during my appointment. They always go above and beyond. Their quotes are on point and I never feel like they are trying to take advantage of me. One of the best dealerships I have ever worked with.
Had my Mercedes Sprinter RV serviced here.
Had my Mercedes Sprinter RV serviced here. I have used them in the past and it is always a great experience. Mark in service provides great customer service keeping me informed on what is going on during my appointment. They always go above and beyond. Their quotes are on point and I never feel like they are trying to take advantage of me. One of the best dealerships I have ever worked with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Glad we were able to assist you with your Sprinter service needs. Thanks for sharing your thoughts. Your support is appreciated.
I was able to drop off and pick up my car in accordance
I was able to drop off and pick up my car in accordance with my schedule which I appreciate.
I was able to drop off and pick up my car in accordance
I was able to drop off and pick up my car in accordance with my schedule which I appreciate.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Glad we could accommodate you! Thanks for sharing. We appreciate your support.
Service Department is excellent.
Service Department is excellent. Estimates are always accurate. Work is completed on time. Vehicle is always spotless.
Service Department is excellent.
Service Department is excellent. Estimates are always accurate. Work is completed on time. Vehicle is always spotless.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always happy to assist with your service needs! Thanks for sharing. Your support is appreciated.
Mercedes Benz of St.
Mercedes Benz of St. Charles is everything I could ask for in a dealership. Every time I've wheeled with their service department, the team is professional, courteous, and thorough in their explanation of work being done and related costs. They are up front about what is critical versus optional. They keep me updated in the timeline for completion, provide a clean new model loaner while working on my vehicle, and the waiting area is cheerful and comfortable.
Mercedes Benz of St.
Mercedes Benz of St. Charles is everything I could ask for in a dealership. Every time I've wheeled with their service department, the team is professional, courteous, and thorough in their explanation of work being done and related costs. They are up front about what is critical versus optional. They keep me updated in the timeline for completion, provide a clean new model loaner while working on my vehicle, and the waiting area is cheerful and comfortable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is our pleasure having you as our customer! Thanks for sharing your thoughts. Your support is truly appreciated.
My observation of the dealership service, housekeeping,
My observation of the dealership service, housekeeping, personal was five star. Mark led the way.
My observation of the dealership service, housekeeping,
My observation of the dealership service, housekeeping, personal was five star. Mark led the way.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing. Your 5 star review is appreciated!
Marco was excellent!
Marco was excellent! Very impressed with his skills set, knowledge and level of delivering superior customer service!
Marco was excellent!
Marco was excellent! Very impressed with his skills set, knowledge and level of delivering superior customer service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Glad we were able to assist in your Mercedes-Benz needs! Thanks for sharing!
Ron Neal is always professional, friendly, and explains
Ron Neal is always professional, friendly, and explains things in a language that I can understand. He keeps me in the loop via phone calls instead of texting.
Ron Neal is always professional, friendly, and explains
Ron Neal is always professional, friendly, and explains things in a language that I can understand. He keeps me in the loop via phone calls instead of texting.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is always our pleasure working with you, Catherine! Thanks for sharing your thoughts. Your support is appreciated.
Brought my MB RV in for service prior to beginning long
Brought my MB RV in for service prior to beginning long road trip. Service was excellent and met cost and time estimates. Mark recommended an additional upgrade to meet our specific needs. Great service and great staff.
Brought my MB RV in for service prior to beginning long
Brought my MB RV in for service prior to beginning long road trip. Service was excellent and met cost and time estimates. Mark recommended an additional upgrade to meet our specific needs. Great service and great staff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Glad we were able to assist in getting your vehicle in optimal condition for your road trip. Thanks for sharing. Your support is appreciated.