Mercedes-Benz of St. Charles always has the best service. Everyone is so professional and friendly. Excellent attention to detail and very honest. I w...ould never go anywhere else.
Thank you. We appreciate the feedback.
The Service Technicians and staff do a great job servicing our E420 Vehicle. We are always very pleased with the service we receive!
Thanks for sharing your experiences, Neil!
Ive owned Mercedes for a long time, and this is by far the best dealership Ive been involved with - well done!
Thanks for your kind words, Carl!
The service manager was very friendly and explained everything to me thoroughly. I was very happy with this visit.
Glad to hear everything went well. Thanks for sharing, Jerry!
the service department was very helpful . they were very kind to my needs. there is only one thing wrong with my sprinter and I hope someone from Merc...edes - Benz could help me out with. I am having service rust coming out on my sprinter. the van is only 4 years old can you tell me who I can talk to about this ! thank you Mickey Damhauser
I will have Mark look in to this for you and get back to you. Thanks for sharing, Mickey!
Great experience. Everyone was very friendly and helpful throughout the whole process.
Thanks for sharing, Lindsay! We hope you are enjoying your new car!!!
Mark was courteous and very professional. He communicated well and kept me informed about the status of repairs. The car was finished when promised an...d all maintenance was done as outlined in the beginning. I had a very satisfying experience and can recommend this dealer.
Thanks again for servicing your vehicle with us and for sharing your experience. We appreciate the recommendation!
Mark in service is an outstanding service manager and truly looks after his customers with prompt and accurate updates on the service process.
Thanks for sharing your thoughts on service at Mercedes-Benz of St. Charles, Dennis! Also, thanks for being our customer!
Friendly staff. Bill in service is awesome! Got a loaner and the car was delivered when promised . My car es not washed because was too cold.... very... understandable.
Thanks for sharing your experience, Maurico!
We had a vehicle in mind with certain colors and features. Craig and Graham did an amazing job locating exactly what I wanted from another state and ...worked a three way car trade to get this vehicle to St. Charles. I am so pleased with the car and the service we received. Taylor sat with me for some time and went over all the wonderful things the car can do. We have gotten cars from them for years and always have an amazing experience. Customer service is top notch! Thank You!
Thanks again for your recent purchase and for being our loyal customer, Kris! We wish you many happy miles!!!