Mercedes-Benz of St. Charles / smart center of St. Charles
Average Rating
Reviews
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Mercedes-Benz of St. Charles always has the best service. Everyone is so professional and friendly. Excellent attention to detail and very honest. I would... never go anywhere else.
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThank you. We appreciate the feedback.
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October 20, 2018
Very nice and courteous service. I was extremly satisfied with how they kept me in the loop when it came down to what needed to be done.
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseWe are pleased to hear your service went so well, Carl. Thanks for sharing!
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October 8, 2018
Think twice before going into this dealership, call around and compare prices before bringing in you're car. There's usually a 50% to 100% markup on parts... pricing on cars in the shop only. For sprinter vans they usually sell there DPF a little to high and they usually keep the core with them so they can return to MercedesBenz and get credit back for them not the customer. Smart cars are the worst because this location is one of the only few left in Illinois still providing services to this vehicles. Just because there always nice to you don't mean they can't rip you off.
Does not recommend this dealerCame in for service or repair0 people out of 0 found this review helpful. Did you?Mercedes-Benz of St. CharlesWe pride ourselves on offering the best service at competitive pricing for a Mercedes-Benz/Sprinter/Smart dealer. Our staff is highly trained and cert...ified. We regret your thoughts on our dealership.
Worked with: -
October 2, 2018
Great service from Dean he is very knowledgeable and friendly. I enjoy dealing with him when my needs service. I would recommend this dealership to others.
Does recommend this dealerCame in for service or repair0 people out of 0 found this review helpful. Did you?Mercedes-Benz of St. CharlesWe are pleased to hear Dean takes such good care of you! Thanks for being our customer and for sharing your thoughts!
Worked with:Dean PontrelliService Advisor
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October 2, 2018
Great customer orientation, the service was done one time and fantastic job done by Mark Matuszewski . Great at follow up as well. I'm extremely happy... with that dealership.
Does recommend this dealerCame in for service or repair0 people out of 0 found this review helpful. Did you?Mercedes-Benz of St. CharlesWe are thrilled to have you as our customer, Mauro!
Worked with:Mark MatuszewskiService Advisor
Steve HeinkingService Director
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September 21, 2018
In a word.. Excellence. The entire buying process was amazing. Highly recommend.
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseWe are thrilled to have you as our customer and appreciate your thoughts on your purchase. We look forward to many years of assisting you with your a...uto needs and wish you many happy miles!
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September 16, 2018
Great on all fronts. Great great great great great great great great
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThank you for being a great great great customer, Ken!!!
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September 15, 2018
overall service was great as usual,I will always be doing my service here as well as buy my next car
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseWe are thrilled to have you as our loyal customer, Kimberly! Thanks for sharing!
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September 14, 2018
The staff at the St Charles dealership is always accommodating and a pleasure to work with. It???s never a hassle to have my car serviced! I highly recommend... this dealership and will continue to buy our cars from here because of the high standards the uphold
Does recommend this dealerCame in for service or repair0 people out of 0 found this review helpful. Did you?Mercedes-Benz of St. CharlesWe are thrilled to have you as our loyal customer and appreciate you sharing your thoughts on working with Mercedes-Benz of St. Charles!
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August 23, 2018
Dean is the best - always a great service experience!
Does recommend this dealerCame in for service or repairDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseWe are thrilled to have you as our customer! Thanks for sharing!