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Anchor Auto Group - Subaru Nissan

(1,144 reviews)
Visit Anchor Auto Group - Subaru Nissan
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday 12:00pm–4:00pm Closed
2025 state dealer award
View 18 awards
2025 state dealer award 2024 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (401) 371-4247 (401) 371-4247
Used (401) 371-4223 (401) 371-4223
Service (401) 371-4241 (401) 371-4241

Reviews

(1,144 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Anchor Auto Group - Subaru Nissan from DealerRater.

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I have gone to the service department before. They...

I have gone to the service department before. They service the vehicle on schedule and complete the work needed. I need to return in 2 months to get my brake pads changed under the waranttee, they explained this to me so that I could understand what the issue was...........ie: thickness of the brake pads. Overall, the experience was excellent. A very nice feature is that they hand wash your car as part of the service, this is done at no charge to the customer. I'm sure it doesn't cost them an arm and a leg to do this, but customers really appreciate this feature...........I know, I do! Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly, knowledgeable and trustworthy for sales....

Friendly, knowledgeable and trustworthy for sales. Excellent, good quality service. We love our Subaru Outback. Gladimir answered all of our questions and did not rush us. He walked us through all features of the car. i was very impressed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Anchor subaru has consistently done good, reliable work...

Anchor subaru has consistently done good, reliable work on my car, from simple oil changes to more complicated repairs. They offer friendly, quick & attentive service, and have often gone out of their way to help me out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I purchased a 2013 Subaru Outback at Anchor Subara in...

I purchased a 2013 Subaru Outback at Anchor Subara in North Smithfield in September of 2012. The entire experience was by far the best car buying experience I've ever had. Brian Benoit welcomed me and set a very positive and comfortable tone for the buying experience. I then worked with Jorge Navarro to learn more details about the Outback and go on the test drive. Jorge was exceptional. He was very professional and answered all of questions with honesty. His clearly understands the entire line of Subaru extremely well and made the entire experience comfortable. He was very attentive to what I needed as a customer. Most importantly, Jorge made every effort to make the sale work for me within my price point, which he did successfully. I highly recommended Anchor Subaru to anyone who is even considering purchasing a Subaru.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Purchased a used vehicle (Toyota Highlander). Quality job...

Purchased a used vehicle (Toyota Highlander). Quality job done on the minor body work(hail damage)that was needed. When I went to pick up my car, problem developed in the navigation screen after body work was done. Anchor replaced the navigation screen. I appreciated that they didn't cut corners when deciding to repair or replace the screen. Ali kept me informed during both repair processes. Customer service rep called me to make sure that I was satisfied with the work done. Never had a dealer follow up like Anchor did. I would highly recommend purchasing a vehicle from Anchor.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Super friendly and very quick with the service and the...

Super friendly and very quick with the service and the price wasn't bad either! Recently moved from North Carolina and I think I found my new dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service was superior! Chris took the information,...

Service was superior! Chris took the information, provided interim transportation, kept me informed via email regarding status of repair and returned the car with repairs completed. The bonus was the car was cleaned inside and out! Good job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

As a satisfied owner, I am of the opinion that Mike...

As a satisfied owner, I am of the opinion that Mike Plante is an outstanding service advisor. I find him to be an effective communicator who is helpful and very pleasant to deal with and has both the customer & dealership interest at hand. He is an asset to the Service Deparment and enhances Anchor's fine reputation. In addition, the supportive customer service team comprising of Ms. Demers and others compliments the service that one can expect to receive at this establishment. I have dealt with two of the owners, Brian & Chris Benoit,and they really care about their customers and maintaining their fine reputation. One can trust their car care needs at Anchor and it's team of professionals to provide you with quality service. For the record, my wife loves her Subaru Forester which enjoys a high safety rating. Anthony J. Ballirano

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

this is a dealership the subaru name should be very...

this is a dealership the subaru name should be very proud of this is the last time i will shop for a dealer, i am with the best thanks sooo much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Appreciated Joe's finding that some recent work had...

Appreciated Joe's finding that some recent work had already been done and saved me $. Work done was very satisfactory. Paster experience with other Suburu dealership service department in Shrewsbury proved to be far less organized, friendly and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.