Grieco Honda

My experience at Grieco Honda of Johnston, RI, was extremely disappointing and unprofessional. My fiancée and I initially visited the dealership to purchase a used 2024 CR-V. We were told by the salesperson that a credit check would only be a soft pull and wouldn’t impact my fiancée’s credit score. She repeated her concerns about this multiple times, and each time, the salesperson assured us it was a soft pull. However, we later found out that a hard pull was performed on her credit without her consent, which felt like a significant violation of trust. The next day, we returned, in good faith, to consider purchasing a new 2025 CR-V after sharing a competing offer we had received from another dealership. The salesman assured us that he could beat the offer, but when we arrived, he kept us waiting for over an hour, only to assign us to another salesman without warning. The salesman presented our offer to the manager, who then approached us in an unprofessional, aggressive, and dismissive manner. He seemed uninterested in understanding the context of our discussions and became confrontational when we inquired about the credit pull issue. The manager even denied the existence of soft credit pulls entirely, which is simply untrue. As someone who works in finance, I found his attitude both unprofessional and disrespectful. He proceeded to mock my profession loudly in front of the entire dealership floor, which was both humiliating and unnecessary. The entire experience left us feeling disrespected and undervalued as customers. In the end, the dealership tried to present an offer that was intentionally misleading. They combined the standard Honda rebates (which are available at all dealerships) with their so-called “discount,” making it appear as though they were offering a better deal than they actually were. I strongly advise others to be cautious if considering doing business here. Ensure that you double-check any claims or offers, and be aware of potential credit checks. Our experience has left us seeking out other dealerships who value honesty and customer service over deceptive tactics.

Was referred to Haiker by one of my friends. Really good experience at this dealership. I was able to walk out with my brand new pilot!

Christian is the man, always ready to help, and none of the xx. I have the pleasure of dealing with Christian for three different vehicles. Always a pleasure and never a dull moment.

Everyone was nice here. I worked with HAIKER, he was great and he worked with me to get me the best price. I was comfortable with for my new car. For my first time financing I didn’t feel rushed to get to the final sale and I appreciate him for that. I’m going to recommend all my friends and family members.

Haiker at Grieco Honda is just simply amazing. He helped me purchase my first brand new 2022 Honda CR-V three years ago, and now my new 2025 Honda CR-V. Haiker has made both experiences so easy and fast. Haiker prioritizes his customers. He stayed in contact with me to let me know when my new car was on it’s way to the dealership and when it arrived. He made sure to answer all of my questions, he explains everything in detail. I always walk out of the dealership as a satisfied customer. Haiker is definitely an asset to the company and I will be recommending everyone to him. Thank you Haiker!

Thank you Haiker on helping me obtain my new Honda accord. Process was fast and i didn’t last too long in the dealership as I know this process can last more than two hours sometimes.

Amazing! The service was wonderful and everyone was so welcoming. Overall great experience at this dealership!

In my 50 years of buying cars and being in industry as a manager I had the worse experience a human being could have at Geico Honda. I felt I was back in the 1970’s. Brutal dishonest begins to discribe . Do not trust them 🤮🤮🤮🤮🤮

I got a great deal on a 2015 acura TLX from Grieco Honda. The car looks brand new and runs really smooth. If you’re looking to buy a car with a 3rd party price but with the peace of mind of buying from a dealership, swing by Grieco Honda in Johnston and talk to Donald Alfonso he’ll be taking care of you.

We love our new vehicle thanks to Donald Alfonso! He was very knowledgeable and responded well to our requests with several options until we found exactly what we were looking for. Everyone we dealt with was very helpful. It was a pleasure to deal with this group, especially Don, thank you. Mike and Suzanne