Reviews
Service is good but very long even i had an appointment.
Service is good but very long even i had an appointment. I spent almost 3 hours for just maintenance service of my new (mazda CX30 2025) car.
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- Buying process —
- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Chris was great to work with.
Chris was great to work with. Explained all features thoroughly. Everyone at the dealership was so nice.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service and execution from Jeff Williams and
Excellent service and execution from Jeff Williams and the whole autobarn Mazda team in Evanston
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Chris, thank you for your positive review! We are delighted to hear that Jeff and the team provided you with 5-star service throughout your visit. If there is ever anything more that we may help you with, please do not hesitate to reach out. Safe travels!
We had a fantastic experience working with Chris Reis
We had a fantastic experience working with Chris Reis (Sales Rep) and Darius Shams (General Manager) when purchasing our new car. From the very beginning, Chris was knowledgeable, patient, and genuinely focused on helping us find the right vehicle for our needs—not just making a sale. Chris took the time to answer all our questions, explained the features clearly, and made the entire process smooth and stress-free. Highly recommend Chris Reis and Darius Shams to anyone looking for a great car-buying experience. Their professionalism and friendly attitude made a real difference!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jack, We appreciate you for leaving Chris and Darius this marvelous review and recommendation! We are honored to have had the opportunity to work with you and we are glad that they provided you with top notch service. We are delighted to know that they were knowledgeable, patient, took the time to answer all your questions, were professional, friendly and made your experience great. We sincerely congratulate you on your new vehicle- behalf of the entire The Autobarn Mazda of Evanston team!
The service team did a great job getting our new vehicle
The service team did a great job getting our new vehicle ready for us. It was clean, fueled, and in perfect condition at pickup. Really appreciated the smooth and professional experience.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jack, Thank you for leaving us this terrific review! We are happy to know that our team did a great job and made your experience smooth/professional. Please do not hesitate to let us know how we may be of further service to you.
Very Professional and Friendly Service Team I would
Very Professional and Friendly Service Team I would highly recommend that you consider using this location to service your vehicle
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Providing immaculate service is so important to us here at The Autobarn Mazda of Evanston and we are glad that our teams efforts met your satisfaction and recommendation! We are thrilled to know that they were very professional and friendly. We wish you safe travels until we meet again!
Car was handled in a timely fashion and all issues and
Car was handled in a timely fashion and all issues and concerns were addressed,also pleased to have the use of a loaner car
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Elvis, We are grateful for you leaving us this wonderful review! We are pleased to know that our team gave you a loaner car, addressed all issues/concerns and handled your car in a timely fashion. We hope to serve you again in the future when the time comes.
Cordial and welcoming staff, all are most helpful and
Cordial and welcoming staff, all are most helpful and willing to assist with happy face
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this terrific review! We are happy to know that our team was cordial, welcoming and the most helpful. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire The Autobarn Mazda of Evanston team!
Chris Reis was very helpful and knowledgeable about the
Chris Reis was very helpful and knowledgeable about the differences between the CX-5 and CX-50 Hybrid and made my trade-in an efficient experience.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
James, Providing white glove service is so important to us here at The Autobarn Mazda of Evanston and we are glad that Chris's efforts met your satisfaction! We are thrilled to know that he was very helpful and knowledgeable. Congratulations on your new vehicle- behalf of the entire team!
Chris Reis was very helpful and knowledgeable about the
Chris Reis was very helpful and knowledgeable about the differences between the CX-5 and CX-50 Hybrid and made my trade-in an efficient experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
James, We appreciate you for leaving Chris this remarkable review! We are delighted to know that he was very helpful, knowledgeable and made your experience efficient. We sincerely congratulate you on your new vehicle- behalf of the entire The Autobarn Mazda of Evanston team!