McGrath Lexus of Westmont

The worst new car sales experience I ever had. They couldn’t find the RX450H for me to test drive. During the search, the salesman decided to talk to other... customers. I went to the front desk to talk about the issue, and the girl said “have a nice day”. I called the sales manager to make him aware of his team issues. Unfortunately, he never called me back. I have been a loyalist to the McGrath Westmont company for over 13 years. Based on this recent experience, I will never buy from them again.

Do not do any sales with PAUL STEWART. This sales person is VERY rude and shady he doesn't like people shopping around. If you do, this is the response... he will give you. "If you found a vehicle... Why are you contacting me. Have a nice day." I do not live close to the big dealership so I wanted to make sure of everything before I decided to dive up there to purchase a vehicle or anywhere. He probably think I'm poor. Well to bad. I was looking at buying another car for my wife. I own a few lexus and been very happy with lexus products. But I will buy from someone who want to make a business deal. Most car salesmen/women care what is going into their pocket. The higher the price they sale the more commission in their pocket. There is my rant for the day.

Joe Scala made my buying experience the best I have ever had and I will buy my next car from McGrath and Joe Scala.

STOP! Do not purchase a vehicle from the Westmont Dealership. Not attentive to my concerns about the purchase. Salesmen and Customer Relations failed to... respond to my emails and phone calls.

Purchased car today salesman Sold by Mel. Excellent experience throughout the process. . Thank you would recommend to anyone looking for ease and quality... of buying experience.

The worst experience in my life.Test drive Lexus LS 460, front tires are 6 year old,wind noise from drivers window so annoying, dealer says "I can't hear... anything ". After baying car , seven days later got call from unknown bank , stating "You have to apply for another Loan ,your request with first bank didn't get through. From Lexus dealers no phone calls or email,... If you like to bay Lexus car, please go somewhere else.

PLEASE DON'T BUY A CAR FROM MCGRATH LEXUS I bought a used car from Mcgrath Lexus, but before I did I had some concerns over the air conditioner service... report, but was reassured that it was just recharged and if I had any problems with the air conditioner they would fix it for nothing. But when the a/c went out a month later, they disregarded their promise to fix it for nothing and wanted to charge me $2,800 to fix it. After several reasonable requests for them to fix the a/c, they refused to stand by their promise. Unethical dealership

I had an awesome experience with McGrath Lexus! I purchased a used Lexus , my device was exceptional especially from Glen my salesman! Everyone treated... me with respect even though I wasn’t purchasing a new car or the most expensive car. I would buy from McGrath again even though it’s a 3 hour drive from my house.

Very poor customer service. Will not be contacting this dealership ever again. They contacted me after I left my information in their website an never... hear back from them. Seem to me that they really didn’t care for the customer trying to buy.

Called on advertised car and when I started to ask for info was told it was sold with no further conversation, just a flat no and a hang up on their end.... Wanted to ask more about others but I will never call again and will tell our friends and family to shop elsewhere and don't call Lili ever.